Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

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“I love all my napoleon products”

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“I have used NP for 18 years, I absolutely love it. Great products, great prices. Thank you for keeping this iconic brand going. Is there any chance you will bring back some of the old eye colour discs shades like Trenchcoat?”

Helpful Report

Hi Karen, Thank you for taking the time to leave this lovely feedback. We appreciate your ongoing customer support and we can't wait to continue servicing you in-store and online! Please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further for alternatives to discontinued shades. Best, NPHQ

“I love their eye products.”

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Hi Mary, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“Prompt delivery and love product just trying to figure out what I need for my eyes and lips and cheeks 73 almost 74 yrs old”

Helpful Report

Hi Carol, Thank you for taking the time to provide your feedback. Should you ever wish for any product recommendations or tips and tricks, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

“I have been using various Napoleon Perdis Cosmetics for nearly 10 years now. Everything I have tried has been great, and I'm still using them. The sizes of the products are also great and long lasting.”

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Hi Kate, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“I find my skin tone is hard to match as the other brands are normally to dark or too light, but I have converted to Napoleon Perdis on recommendation from mr daughters friend who is a make up artist and I have finally found a correct match”

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Hi Melita, Thank you for your feedback. We are glad to see you are enjoying the products that you were recommended. Best, NPHQ

“Always loved and chose napoleon, they are great ingredients and work as they should.”

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Hi, Beauty! Thank you for your lovely feedback. Best, NPHQ

“Always good quality and easy to use. The foundation I bought was too dark however. It is too hard to buy foundation on line. Do you have small sample sachets so that the right colour can be found by trying it on like in the shop?”

Helpful Report

Hi John, Thank you for your review. We are unable to provide samples, however, we recommend that you visit your nearest Napoleon Perdis retailer to try our products with the assistance of our makeup artists. If this is not convenient, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

“Awesome, as always, thank you! Kim x”

Helpful Report

Hi Kim, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“I purchased the Auto Pilot Pre foundation Primer and Auto Pilot Detox Primer as a gift for my daughter-in-law and she loves them!”

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Hi Diane, Thank you for your review. We are glad to see you are loving our Auto Pilot range of Primers, thanks again! Best, NPHQ

“I have never been disappointed with the products very quick delivery good prices animal cruelty free just a great product”

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Hi Ali, Thank you for taking the time to leave this feedback. We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Loving all the products!”

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Hi, Beauty! Thank you for your lovely feedback. Best, NPHQ

“As always amazing products”

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Hi Carmen, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“I love Napoleon! I have never been disappointed with any product. Napoleon will always be my favourite cosmetics!”

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Hi Kate, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“love the harmony cheek powders. Gives a lovely healthy glow going through my 3rd one now.”

Helpful Report

Hi Kim, Thank you for your review. We are glad to see you are loving our Harmony Cheek Powders, thanks again! Best, NPHQ

“Sticky, clumpy, and product constantly separating in the bottle”

Helpful Report

Hi, Beauty! Thank you for taking the time to leave your feedback. Please email our Customer Experience Team at experience@napoleonperdis.com regarding your feedback, so we can assist you further! Best, NPHQ

“I have just turned 80 & my go to Auto Pilot is a must (yes @ 80 I still wear make-up proudly) I have just purchased enough to last 6 months thank you for the goodies, I love the Devine Goddess Lipstick Hara Many thanks Elaine”

Helpful Report

Hi Elaine, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Best thing for my skin!”

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Hi Celsea, Thank you for your lovely review. Best, NPHQ

“You sent the wrong foundation. But as it was the right colour and I was desperate I kept it. Also was suppose to get a free lipstick and pencil bit I kept trying to order it but the website wouldn't let me.”

Helpful Report

Hi Joanne, Thank you for taking the time to leave your review. We regret to hear you received the wrong product and you were unable to access an offer at the time of your purchase. Our Customer Experience Team have reached out to you directly from experience@napoleonperdis.com to discuss your comments further. Best, NPHQ

“My go to powder, perfect colour match and consistency”

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Hi Victoria, Thank you for your lovely review! We hope you enjoy your most recent order. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,940 reviews