Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

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“All my make up is Napoleon! From foundation to eyes and lips! The products are superb and do the job they promise! i especially love their face powder and foundation.”

Helpful Report

Hi Kerri Anne, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“Super fast delivery in quality recyclable packaging”

Helpful Report

Hi Joanne, Thank you for your lovely review! We hope you enjoy your most recent order. Best, NPHQ

“I've been using your products for a number of years now and have been consistently happy with the results. Thank you.”

Helpful Report

Hi Christine, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Excellent product and service.”

Helpful Report

Hi Robyn, Thank you for your lovely feedback. Best, NPHQ

“Love the product I bought . Have been waiting a long time for you to do a gold eye pencil , since you discontinued your last one , so the purchase i made was as close as I could get snd am really pleased with it . Haven’t used the mascara yet .”

Helpful Report

Hi Lesley, Thank you for your feedback. We are glad to see you are enjoying your new products! Best, NPHQ

“Foundation is great, other items I purchased not as I would have hoped for. Eyeliner is scratchy and eyeshadow is a different colour to the one pictured on the website.”

Helpful Report

Hi Belinda, Thank you for your feedback. We are glad to see you are enjoying your foundation, as for the other products you have purchased that you are unhappy with - can you please contact experience@napoleonperdis.com with further information so our Customer Experience Team can resolve this for you. Thanks again! Best, NPHQ

“Love them! High end quality but not super-exy!”

Helpful Report

Hi Alicia, Thank you for your lovely feedback. Best, NPHQ

“Absolute quality products and ethically produced”

Helpful Report

Hi Sue, Thank you for your lovely feedback. Best, NPHQ

“Love all the products from your range,it is an addiction with me will never even try another range.No Panic under eye patches are just superb.Cheers from Debra.”

Helpful Report

Hi Debra, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“Have been using Napoleon Perdis since they bought out primer - not to prime is a crime! Love sheer genius. Where’s it gone?”

Helpful Report

Hi Janet, Thank you for taking the time to leave this lovely review. Sheer Genius has been discontinued and limited shades are available until sold out. We have suitable alternatives to Sheer Genius available, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

“I ordered the Creme Blush Stick and it came broken. I emailed customer care immediately and still have no response a month later....”

Helpful Report

Hi Fiona, Thank you for taking the time to provide this review. We regret to hear you received a broken item! Our Customer Experience Team have been unable to locate any prior communications from you, so they have been in touch via experience@napoleonperdis.com. We hope to hear back from you soon! Best, NPHQ

“Love the products I ordered!”

Helpful Report

Hi, Beauty! Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“Packaging looks good. So easy to wear. Just loved my extra special gift.”

Helpful Report

Hi Deidre, Thank you for your lovely feedback regarding our current Gift with Purchase! We hope you enjoy all of the items within the gift. Best, NPHQ

“I absolutely love my products for Napoleon Perdis!”

Helpful Report

Hi, Beauty! Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“Super quick and efficient ordering!”

Helpful Report

Hi Paige, Thank you for your lovely feedback. Best, NPHQ

“Really love this brand.”

Helpful Report

Hi, Beauty! Thank you for your lovely feedback. Best, NPHQ

“Quick delivery and beautifully presented”

Helpful Report

Hi Charisse, Thank you for your lovely feedback. We hope you enjoy your most recent order. Best, NPHQ

“As an Australian living overseas I still have NP sent to me! Love the products!!”

Helpful Report

Hi Jacqui, Thank you for your lovely feedback. We are so happy to hear you are able to enjoy your Napoleon Perdis deliveries overseas. Best, NPHQ

“The Look 2 Foundation Stick make up is the absolute best foundation I have ever bought. It goes on smoothly and provides complete but, natural coverage blending into the skin well. I have tried liquid, powder and other stick foundations in all price ranges and none compare to Napoleon Perdis. I often receive compliments on my skin and I am in my 60's. have been using this product for many years and the only drawbacks are availability and price. This Foundation stick used to be available at retail stores such as Ulta and Sephora and online at other retailers, however, now it is only available from the company in Australia. Of course this makes it somewhat difficult to obtain. Also, if the price was a little lower ( even by $10 or $15) I would be buying two at a time instead of one. Thanks so much for asking for my opinion and I am hopeful that I will always be able to purchase this product.”

Helpful Report

Hi Patricia, Thank you for your lovely words. We are delighted to hear you love our Foundation Stick as much as we do! We appreciate you taking the time to provide some suggestions regarding our products and I have passed this onto the relevant department. Thank you again! Best, NPHQ

“I absolutely love the products and will now continue to purchase. But i am disappointed that no one has replied to by query sent 17/7 and another sent this week, note below: received this 17/7 -Your request (14356) has been received and is being reviewed by our support staff.”

Helpful Report

Hi Jenny, Thank you for your review. Your query has been resolved, we thank you for getting in touch! Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,940 reviews