Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.70

4.7 Rating 695 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 695 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 11th May 2025

1974

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just great.”

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Posted 2 years ago

“Very good instructions and the piece of furniture was lovely.”

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Posted 2 years ago

“Looks great and is sturdy!”

Nathan James 5 star review on 29th October 2022

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Posted 2 years ago

“Love it! Easy to assemble and put up.”

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Posted 2 years ago

“Reasonable price and great quality. Not too difficult to build. Tv stand perfect for small spaces. The coffee table was easy to put together. I like the simplicity and quality of Nathan James. Return process was also easy. I ordered a ladder shelf however when it arrived, I decided I didn’t want to nail the ladder shelf to the wall. The return process was hassle free, and easy. I didn’t take any items out of the box, so that made things way easier to return.”

Nathan James 5 star review on 26th October 2022

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Posted 2 years ago

“Timely delivery, we’ll packed and item was as described on website.”

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Posted 2 years ago

“The furniture came when ordered and was not that hard to assemble. The price was perfect and they all look so amazing together!”

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Posted 2 years ago

“Love the new nightstand and shipping was quick.”

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Posted 2 years ago

“Product was damaged and missing parts and they happily sent me a whole new product! Amazing customer service! Thank you so much!”

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Posted 2 years ago

“Love all my pieces from Nathan James!”

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Posted 2 years ago

“good quality. easy instructions”

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Posted 2 years ago

“Good quality, good service”

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Posted 2 years ago

“Incredible brand. Incredible products. Easy to assemble!”

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Posted 2 years ago

“Great product! Great price!”

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Posted 2 years ago

“Love the drop leaf table! I was looking for something to use in a small space but with the flexibility to expand.”

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Posted 2 years ago

“FAST shipping and EASY setup! I'm in love with my new WFH office space!”

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Posted 2 years ago

“I love the light fixture that I bought for my bathroom. It is of good quality, workmanship, and came on a timely manner. Thank you!”

Nathan James 5 star review on 19th October 2022

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Posted 2 years ago

“Beautiful lighting fixture, high quality and the shipping was extremely quick! Love this company, have ordered from them several times. Definitely recommend!”

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Posted 2 years ago

“Received the items quickly and when I ran into a problem with product quality, the customer service team was quick to resolve! Couldn't have asked for a better experience (and the items are exactly as I hoped)!”

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Posted 2 years ago

“Amazing customer service in addition to beautiful products. I had ordered a media unit from them and it had a small scratch on the top, they immediately replaced the whole unit without question. Super happy to support a small business and will be back for more :)”

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Posted 2 years ago

Nathan James is rated 4.7 based on 695 reviews