Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.70

4.7 Rating 775 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 11th January 2026

2474

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This coffee table is great. I love that it's lightweight yet sturdy so I can slide it easily away when I need the space to do yoga. It goes well with my neutral decor.”

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Posted 3 years ago

“Quick delivery! Great price! Quality product!”

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Posted 3 years ago

“Arrived fast. Furniture is very good quality. I love my shelf”

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Posted 3 years ago

“Beautiful piece and excellent customer service!!!”

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Posted 3 years ago

“Fast shipping and look’s like quality item. I have not put it together yet as it was shipped to my winter home. I’ll update when I do that.”

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Posted 3 years ago

“The Theo bookcase was well-priced and super easy to assemble and install. Definitely add to my decor!”

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Posted 3 years ago

“Wow! We ordered the Enloe Sideboard Cabinet and it arrived within a week. Hubs assembled it, Avril t it took 4 hours (not 1) and it’s gorgeous, however we noticed few scratches and “lose” wood on the doors. Called customer service and Kevaunn was fantastic! He apologized and insisted on sending a replacement right away.. and that he did. New doors are great. And cabinet looks amazing! Great value for furniture and customer service is super!”

Nathan James 5 star review on 16th November 2022

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Posted 3 years ago

“I love my dining room set!!!”

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Posted 3 years ago

“Far superior customer service to any other furniture retailer out there. And the piece we bought is perfect!”

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Posted 3 years ago

“I bought three Nelson bar stools and they arrived quickly. I really like the quality and look, but one of the bar stools has a broken part. Therefore I emailed the customer service for replacement. They replied in a timely manner and were really helpful. Another bar stool arrived at my home today. Really impressive with their furniture and service. I will definitely come back and purchase more furnitures. Thank you Nathan James!”

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Posted 3 years ago

“I love my items purchased, the fast turnaround time, and the communication. Lovely product, and invested sellers. Thank you!”

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Posted 3 years ago

“Bought 2 book shelves and they arrived early. They were fairly easy to assemble. Appreciate the quality and look of the shelves.”

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Posted 3 years ago

“Just wanted to share… I am so glad I found Nathan James furniture!! I just moved into a new home & ordered bar stools, love the easy to assemble & very sturdy… color is true to their website. Ordered a new item today, can’t wait! Once all is in place I will post pics. BTW, customer service is so patient and sincerely kind🙌 I’ve had a couple questions & had a payment/card issue which turned out to be a dilemma w/my billing address no issue on their part… once again their patience and level of courtesy is exceptional. Thank you Nathan James!”

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Posted 3 years ago

“Products are all amazing and came so quickly too!”

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Posted 3 years ago

“Awesome. Items. I bought one Saddle bar stool via Amazon and liked it so much.”

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Posted 3 years ago

“Fast delivery and love the shelves. Very easy to install.”

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Posted 3 years ago

“Love the Kiva sideboard. Bought 2 to make into a tv stand. Color was a bit off but still love it.”

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Posted 3 years ago

“Superb customer service; courteous, prompt, responsive. A pleasure to work with Devy”

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Posted 3 years ago

“I ordered 2 items from their website. I have to say that both the items are high quality at the best price. They were delivered home very fast. Will definitely shop here again.”

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Posted 3 years ago

“Fast shipping. Beautiful product! Easy to assemble.”

Nathan James 5 star review on 9th November 2022

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Posted 3 years ago

Nathan James is rated 4.7 based on 775 reviews