Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.70

4.7 Rating 775 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 11th January 2026

2474

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We absolutely LOVE our shelves. Quick delivery, sturdy, and beautiful!”

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Posted 4 years ago

“Very pleased I stumbled upon Nathan James' website. The stools we purchased are a big hit and I now go on anytime I need another item.”

Nathan James 5 star review on 8th December 2021

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Posted 4 years ago

“We ordered a beautiful coffee table and, unfortunately, needed to return due to living room spacing issues. The timeliness of the email response was prompt as was the genuine concern for the potential hassle for me to return the table. But, the concern for the postal/delivery workers was above and beyond. We are thankful for their generosity and commitment to care for their fellow humans during this holiday season and look forward to having the opportunity to purchase more from Nathan James in the future. 10/10 recommend for quality and customer service”

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Posted 4 years ago

“Really quick shipping and the furniture worked great for our home! Saved a lot compared to other brands and we go the style we wanted.”

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Posted 4 years ago

“I love the modern furniture you can purchase at a low price! The service is speedy and when I had a question, the CS rep., was able to assist. I would definitely recommend.”

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Posted 4 years ago

“Initially attempted to buy and was sold out once I received an in-stock notification I purchased and I am very satisfied”

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Posted 4 years ago

“Fast shipping a nice quality! Love my new coffee tables!”

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Posted 4 years ago

“We recently purchased a headboard from Nathan James. It’s very well made, arrived quickly and was very affordable.”

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Posted 4 years ago

“Coffee table and side table were easy to assemble and great quality for the price.”

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Posted 4 years ago

“Great quality at a very reasonable price. Very easy (and fun) to assemble the furniture. Clear instructions and ALL parts were there! Attractive as well. Wish they had a few more items - like sofas.”

Nathan James 5 star review on 14th October 2021

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Posted 4 years ago

“Love it! Perfect for use as table or additional seating.”

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Posted 4 years ago

“Obsessed!! Amazing quality at an affordable price. I literally built my whole office around these (one on either side). Couldn’t be happier!”

Nathan James 5 star review on 12th August 2021

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Posted 4 years ago

“Great customer service and furniture, just what we needed at a good price.”

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Posted 4 years ago

Nathan James is rated 4.7 based on 775 reviews