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National Mattress Canada Reviews

4.8 Rating 16,209 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,209 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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Anonymous
Anonymous  // 01/01/2019
I'm supposed to receive my boxspring tomorrow. It was special because it's solid all the way through, no gaps! Craig was amazing at getting this for me at a great price. I'm grateful for his help as well as Charlie who helped me out as well. I look forward to a great sleeing experience and delivery. Thanks!!
Helpful Report
Posted 5 months ago
Need more interactions with explaining different products
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Posted 5 months ago
The mattress is great so far and so soft. Really easy to unpack and set up. It does have a bit of spring but I’m happy with how pillowy it is.
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Posted 5 months ago
Excellent work! Suraj was great.. helpful without being pushy at all so we were able to take our time in deciding. The mattress was delivered the next day well within the stated time window. We hope to be back to buy the next one :)
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Posted 5 months ago
Quick delivery, great price on the product I needed.
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Posted 5 months ago
Fantastic service and quality Mattress. i had some initial challanges but there service came through. i would definately recommend National Mattress.
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Posted 5 months ago
Service received from very informative salesman who had a very pleasant personality. I would certainly shop there again the following questions can nit be answered as my mattress is on order
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Posted 5 months ago
Our visit to the outlet was great, recieved good support from Ken in store. Found the mattresses we wanted, ordering and delivery seemed to be very straightforward, now waiting for the delivery!
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Posted 5 months ago
Knowledgeable sales employee helped guide us through several options. No pressure, let us take our time and try multiple variations. Price was very reasonable, and was shipped to our home the next day!
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Posted 5 months ago
Went to Sleep Country first and was about to buy a mattress for $1,350 (on sale). Glad I ended up coming here, because I ended up paying $800 for a better mattress.
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Posted 5 months ago
Very good. Excellent price. Service from Greg was excellent. Delivery was on time, courteous delivery men. Very professional.
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Posted 5 months ago
Had a great experience shopping for a mattress with my parents at the Barrie location. I’m disappointed I can’t remember the name of the salesman helping us, but he mentioned he’s there all the time! He was extremely informative about the brands, levels of firmness and matching the beds to our sleep type. He was helpful, honest, and gave us space to shop around as well. He also brought up baby crib mattresses being new to the inventory and showed us the small selection, as I have a baby on the way. Ended up purchasing the mattress online and had it shipped and brought into our house. The movers were very friendly and quick. They were also courteous enough to remove their shoes as well, WHILE holding the bed, without even asking! 10/10 experience. Thanks National Mattress!
National Mattress Canada 5 star review on 31st July 2025 National Mattress Canada 5 star review on 31st July 2025 National Mattress Canada 5 star review on 31st July 2025
Helpful Report
Posted 5 months ago
Mattress price and quality are reasonable
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Posted 5 months ago
I had been searching everywhere for a new and affordable mattress to no avail until I came to national mattress. The customer service was amazing! Pavin, was so knowledgeable and patient. He helped me pick the right mattress that suited my needs. I would definitely recommend this place to anyone looking to buy a mattress and trying not to break the bank while still not compromising comfort!
Helpful Report
Posted 5 months ago
Great experience, the staff are very patient and show us around to find the most suitable mattress.
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Posted 5 months ago
Bought a mattress from National Mattress—great price, fast delivery, and very comfortable. Happy with the purchase
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Posted 5 months ago
Found a good sale price online for another mattress. Decided to check out in store location to test the one we wanted originally. Found something better and the sales staff was great Delivery was hassle free. Only improvement would be the website, needs to be optimized for phones I think
Helpful Report
Posted 5 months ago
This was the first time we ordered mattresses online. Ordering online was easy and we didn't have to deal with sales people pushing us to buy higher priced mattresses. We knew what we wanted to buy and they had the inventory for both a twin and a queen sized mattresses. They shipped the two mattresses and the two box springs together within 5 days. The people delivering the matteresses were on time and friendly. Moving forward, we will be buying all our mattresses through National Mattress and not at local mattress specialty stores or furniture stores. The cost savings was great too!
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Posted 5 months ago
We had a good experience with our purchase from National Mattress. Gregory on the phone was helpful and professional, and the two guys who delivered the bed were polite and capable.
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Posted 5 months ago
Excellent service and great prices!
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Posted 5 months ago
National Mattress Canada is rated 4.8 based on 16,209 reviews