National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,726 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 8th April 2026

Tabatha C

National Mattress Canada 5 star review on 7th April 2026

Alvaro P

Jonathan N

National Mattress Canada 5 star review on 6th April 2026

Olena S

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mattress is very comfortable, we purchased a firm one and its supporting the back as it should and I'm finally waking up without back sprains.”

Helpful Report

Posted 7 months ago

“We had been looking at another company when my husband found National Mattress. When I visited the store, I was met with Javon, a salesperson. Apart from guiding me through the options for a 10 inch mattress, the communications were both excellent and informing. He is a very enaging young person who treated me with deference and the entire transaction was excellent. Even more so, when I emailed him back from the store's confirmation email to change the delivery date to one closer. He responded with "I can do that". Wonderful. All set for Sepember 9th delivery. Thanks for a great experience. Norah Prior”

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Posted 7 months ago

“The customer service was the best part to be honest. I think his name was Edith and he was very knowledgable and helped me make the right purchase no bias in store”

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Posted 7 months ago

“Amazing mattress store with carefully laid out mattresses categorized by types which made the whole experience efficient and a pleasure to go through. They provided insight where needed and was able to help us narrow down our final selection. Next day delivery was also very prompt and tracking was straightforward.”

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Posted 7 months ago

“Very comfortable beds, they are always happy to help out and are very patient with us when making a decision.”

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Posted 7 months ago

“Love my mattress and love the experience of going into the store with my family; both young men were wonderful and had the knowledge of what I was looking for”

National Mattress Canada 5 star review on 5th September 2025

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Posted 7 months ago

“I was very happy with the service at the store and I got my mattress delivered on time and that service was great too”

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Posted 7 months ago

“Good service and fast delivery”

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Posted 7 months ago

“receive the mattress - came fully assembled which was nice yet harder to move bag was partially ripped yet mattress is okay, more firm than medium firm”

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Posted 7 months ago

“Good price, excellent customer service, and smooth delivery process!”

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Posted 7 months ago

“Good service including sales and delivery. And very comfortable mattress.”

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Posted 7 months ago

“I had a great experience at National Mattress. The customer service was excellent, and the store offers a wide variety of brands with very competitive prices. We felt very comfortable trying out different mattresses without any pressure, and we ended up purchasing one. It hasn’t been delivered yet, so I can’t comment on the delivery process, but so far, I highly recommend National Mattress. I’ll definitely come back when I need to buy again.”

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Posted 7 months ago

“The rep at National Mattress was great, he knew his inventory very well and was very helpful picking out a mattress.”

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Posted 7 months ago

“Purchase experience was really good and smooth. People in store was helpful in explaining all our queries”

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Posted 7 months ago

“Happy with the product. Excellent communication on purchase, delivery and follow up. Will purchase from them again.”

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Posted 7 months ago

“The national mattress is a great store, their mattresses are very high in quality and very comfortable! They deliver products to your home for free, very convenient. I highly recommend this store!”

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Posted 7 months ago

“This is probably one of the best furniture shopping experience for me and my husband. Because of the business model, the staff at national matters do not rely on commission for their income. Arnold and Logan just came by as they see us needing help with introducing various brands, style, and material. That was exactly what we preferred and needed for our experience. The warehouse was big, with loads of shop floor samples to try out without pressure. In fact, Arnold came by and gave us pillows to try with the mattress! We bought both mattress and pillows at National Mattress. Upon paying we found even more awesomeness - 100 days guaranteed satisfaction WITH free at resident exchange and delivery! What more can we ask for? WAIT, there is. I needed to push out delivery time and the logistics staff knew exactly what they were doing vehicle I couldn’t push out my delivery because their routes are set, the staff gave me a more precise time window. And confirm they can accommodate with a garage drop off. We for certain had been and will continue to be promoting this awesome local business.”

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Posted 7 months ago

“Sales rep very good. We were taken care of in short order. Recommended.”

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Posted 7 months ago

“Good Quality Mattresses. I liked it much better than IKEA. The mattress is comfortable to sleep and don't cause issue with my back pain”

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Posted 7 months ago

“Staff was very helpful and knowledgeable Delivery was fast and they were very helpful and polite They made ordering mattresses easy and stress free”

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Posted 7 months ago

National Mattress Canada is rated 4.8 based on 16,726 reviews