National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,209 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from staff, quality products, and amazing prices. Great store!”

Helpful Report

Posted 5 months ago

“Professional seller answered all questions I and provided additional info when needed. Got me an even better deal on an open box cause the price listed was wrong. Movers were great too, was my first time receiving a delivery in the service elivator and they were patient and understanding. Brought the mattress exactly where I wanted to and were happy to do it.”

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Posted 5 months ago

“I recently purchased a SPRINGWALL® Comfort Pockets® 13" Luxury Plush Euro-Top Mattress - Double/Full from National Mattress and I loved the entire process. The delivery was smooth, setup was easy (it came rolled up.), and there was no unpleasant off-gassing smell. We gave it a couple of days to fully expand, and it’s been perfect ever since. Overall, this hybrid mattress has exceeded expectations. It feels like luxury without the high-end price tag. Highly recommended for anyone looking to upgrade their sleep without compromising on comfort or support. The communication between the driver and the customer during delivery was also excellent.”

National Mattress Canada 5 star review on 3rd August 2025

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Posted 5 months ago

“All went well all the staff were very helpful , Shivam and a couple other fellows helped me put my new matress on top of my vehicle”

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Posted 5 months ago

“I would like to give a very special shout out to my salesperson Jeven M. He was very pleasant and helpful. Also the delivery sevice was excellent. Can't comment on the mattress yet as I just set it up today. I'm a 92 year young lady and I was able to set up a twin XL mattress, boxspring and bedframe with no help.”

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Posted 5 months ago

“Very helpful and friendly staff. Great prices too.”

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Posted 5 months ago

“mattress is quite good in quality and staff at store is helpful.”

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Posted 5 months ago

“I had a great experience at the National Mattress Mississauga location. The sales person answered all my questions and was very good. The delivery was smooth and after a few days sleep I can say I'm very happy with the product. Thank you.”

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Posted 5 months ago

“Terri at Barrie store was great!! My only issue is we were short one pillow..now I have to drive down to store to pick up...other than that we had a great experience...”

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Posted 5 months ago

“Great value for the mattress, delivery was on time. One item was missing from the package but was quickly sent when we spoke to customer service.”

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Posted 5 months ago

“Great selection, had exactly what we were looking for, ordered at 5 am saturday, showed up at 3pm saturday same day, now thats fast shipping eat ur heart out amazon”

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Posted 5 months ago

“Customer service was pleasant. During the weekend they are quite busy, but during the weekday, they were more attentive as it’s less busy. Arnold assisted me well in finding certain bed I like and guided me through the process well. Delivery guys were efficient and did no damage to the product. Thanks!”

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Posted 5 months ago

“My experience here was quick and easy. I made an online purchase for pick up, was emailed quickly with pick up instructions and went in to the store to pick up. In store the person who helped me was pleasant and helpful as well”

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Posted 5 months ago

“Quick and efficient buying process. Delivery motivations and staff A+”

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Posted 5 months ago

“Good prices and service”

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Posted 5 months ago

“Good price and reasonable and good service”

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Posted 5 months ago

“The items were exactly as described, and I really appreciated how they kept me updated throughout the day. Their prices were amazing—honestly, I wish I had found them sooner!I’m”

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Posted 5 months ago

“l got my mattress really quick and I’m really satisfied. The folks over at NM Hamilton were also really helpful!”

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Posted 5 months ago

“Chose two possible mattresses and they weren’t in stock. Neither was the mattress protector or the Egyptian cotton sheets. Anyway l was set to pay and discovered my account didn’t have the money l thought it had. Oh well. Hopefully I will fix that soon.”

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Posted 5 months ago

“Great service in store and decent competitive pricing. Delivery also seems quick.”

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Posted 5 months ago

National Mattress Canada is rated 4.8 based on 16,209 reviews