National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,567 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,567 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a mattress, next day it was cancelled and refunded. No explanation, nothing. It takes 30 seconds to take my money and 5 days to return it....”

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Posted 7 months ago

“Excellent service, got my mattress next day and very happy with it.”

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Posted 7 months ago

“Appears to be very comfortable. Delivery was prompt and professional.”

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Posted 7 months ago

“The sales person (Eden) was very knowledgeable and friendly. Gave us space to try the mattresses and provided thr necessary information for each brand and type. Free delivery and no hassle sale was fantastic!”

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Posted 7 months ago

“So far so good .. quick delivery”

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Posted 7 months ago

“Wrong delivery date shown on the system when order, waited all weekend, no mattress come”

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Posted 7 months ago

“I got on the phone with them and they made purchasing the mattress very easy!”

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Posted 7 months ago

“⭐⭐⭐⭐⭐ Absolutely fantastic experience at National Mattress! The service was excellent from start to finish. They offer amazing prices and have a huge selection to choose from, so finding the perfect mattress was easy. The staff were friendly, knowledgeable, and took the time to answer all my questions without any pressure. Bonus points for next-day delivery — super convenient and right on time! Highly recommend if you're looking for quality and great value.”

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Posted 7 months ago

“Had a great experience with National Mattress! Got a great mattress at a great price. Delivery was on time, quick, and I was very happy with the whole process. Thank you!”

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Posted 7 months ago

“Alex was very knowledgeable and helpful. No pressure sales.”

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Posted 7 months ago

“Helpful information provided while comparing different options.”

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Posted 7 months ago

“Fantastic customer service. Seamless buying experience with no big-store red tape or administrative burden.”

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Posted 7 months ago

“Very helpful and knowledgeable! Would definitely recommend! Lots to choose from, also great prices”

National Mattress Canada 5 star review on 2nd March 2026

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Posted 7 months ago

“Great experience! ARNOLD was fantastic very helpful, knowledgeable and honest. I will certainly recommend National Mattress to friends and family.”

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Posted 7 months ago

“Arnold W was very efficient, friendly, and gave clear explanations when I called to order a mattress from National Mattress. I would definitely buy from this company again, if this is the high level of service they typically offer.”

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Posted 7 months ago

“Bought from the Markham location and my experience was excellent, beginning to end! Efficient abd informative. Both Arnold and Arthur were amazing and I will definitely be recommending this store to friends and family. Thank you!”

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Posted 7 months ago

“Thank you National mattress. The delivery and customer service was swift. Moreso, I am enjoying my mattress”

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Posted 7 months ago

“It was a great shopping experience with National Mattress. The customer service team was very helpful and professional. The quality of their extra-firm mattresses is excellent and hard to find anywhere else. One area for improvement would be the website payment process, as it sometimes flags genuine customers as fraud. Aside from that, everything else was excellent. Highly recommended!”

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Posted 8 months ago

“Very knowledgeable salespeople. Fast efficient service.”

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Posted 8 months ago

“Fast, efficient delivery service, high quality mattress, love it!”

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Posted 8 months ago

National Mattress Canada is rated 4.8 based on 18,567 reviews