National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,262 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,262 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 11th September 2026

1280

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Acceptable quality for the price, and there were a variety of options available at reasonable prices to suit different needs. Thank you.”

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Posted 7 months ago

“The mattress arrived in a timely manner. I have not slept on it myself, but it appears to be of good quality and was reasonably priced.”

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Posted 7 months ago

“Henry was helpful and Arnold from previous visit.”

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Posted 8 months ago

“Excellent customer service. Very friendly and respectful staff.”

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Posted 8 months ago

“A professional service was rendered and delivered as scheduled.”

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Posted 8 months ago

“The sales rep, Manvir, was amazing. She knew so much about each mattress we tried and fully answered all our questions. She was patient and not pushy, and allowed us to make our purchase with confidence.”

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Posted 8 months ago

“Amazing mattress and deals, have purchased 6-7 already and never had any complaint. Great customer service skills, the team is always there to support when needed. Saved a lot of money going with them”

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Posted 8 months ago

“Second purchase from National Mattress and couldn’t be happier. Great service, great quality, and delivery!”

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Posted 8 months ago

“Excellent service. Did everything they could to make a customer feel important.”

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Posted 8 months ago

“The product is good (but not perfect). The delivery service is excellent.”

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Posted 8 months ago

“It was a pleasure to do business with National Mattress. They have a lot of selection. Delivery was right on time.”

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Posted 8 months ago

“Mattress is ok, but packaging should be properly sealed to protect the mattress from dirt and damage during delivery. Thanks.”

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Posted 8 months ago

“Great service, the guy at front desk was friendly. They asked us about our preference and showed us the mattresses that we were looking for. One thing I really like about the staff is they don’t rush you, I mean they let you take your time and think before you make any decision. So there is always a satisfying experience. If someone wants to buy mattresses or other accessories, visit National mattresses for sure, you wonton be disappointed.”

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Posted 8 months ago

“I have yet to unpack my mattresses but I have to say the CUSTOMER SERVICE ALONE over three phonecalls and my visit to the store for pick up was EXCEEDING all expectations....friendly in general, knowledgeable about the product line, not rushing to get off the call, even doing a search online to assist with directions to the store without my asking and had my order ready near the door when I arrived:)”

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Posted 8 months ago

“Excellent experience. The store ( Steeles Ave) has lots of mattresses to choose from. Best of all, you can try them out in a sanitary fashion and take all the time you need. After comparing prices with Costco, Sleep Country, and other retailers, it was obivious that the prices at National Matress were "by far" the best. They are able to suit any budget. Big shout out to Peter for his help. No pressure tactics. No annoying B.S. to get you to buy the more expensive mattresses. No one standing over you or following you around. You can take all the time you need. without a Sales person on your case. Mattress buying can be overwhelming given all the options. It can also be an expensive purchase so you what to get it right. Peter took the time to explain the various mattress options and differences to ensure we made the right choice. Yesterday our mattress was delivered. It was on time, and in perfect condition. This company is the real deal. 10 out of 10!”

National Mattress Canada 5 star review on 10th January 2026

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Posted 8 months ago

“perfect price good customer service”

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Posted 8 months ago

“I had a pleasant dialogue with Pavan. He helped me through with the purchase and kept in touch with me with the whole delivery process.”

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Posted 8 months ago

“Very friendly low pressure staff.. really enjoyed the experience.”

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Posted 8 months ago

“Good mattress, will update the review after couple of months.”

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Posted 8 months ago

“Great in store service (very knowledgeable about which mattress is good for which type of sleeping position) no pressure to buy and their prices are great”

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Posted 8 months ago

National Mattress Canada is rated 4.8 based on 18,262 reviews