National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,567 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,567 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was really easy. Terri was exactly what you want from a customer service perspective. Very helpful and attentive to what we were looking for.”

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Posted 7 months ago

“Very helpful. There is no upselling. Leave you alone so you are not pressured to make a decison.”

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Posted 7 months ago

“We found a mattress we were interested in online based on reviews then visited the warehouse to test it out. The employee was very helpful in showing us the mattress and other comparable styles. He gave us lots of info but also gave us space to test out the mattresses at our own pace. Delivery was also quick and easy! Thank you!”

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Posted 7 months ago

“Good service with huge selection,competitive price.”

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Posted 7 months ago

“In my 50 years living in Canada, this is the first company give you all flexibility to experience the new mattress and if not comfortable then we can either return or exchange.”

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Posted 7 months ago

“Gregory S is more than willing to go out of his way to be both helpfuull and accomidating with purchase and soon to be deliverd bed.”

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Posted 7 months ago

“Great establishment was very well serviced from the beginning. Sales agent Logan was very well spoken and educated me on various options and guided me to the best choice. Very pleasant experience.”

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Posted 7 months ago

“We were given helpful, friendly service but not pushed in any way.”

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Posted 7 months ago

“Good prices and excellent delivery service. We took advatnage of the one time exchange, and it was handled very professionally.”

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Posted 7 months ago

“The in store experience was really good and the employees were so helpful! Didn't feel awkward trying out the mattresses as they didn't hover over you and you could take the time to really test it out before buying! Also very knowledgeable and explained the differences well :)”

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Posted 7 months ago

“Easy, fast and a great deal. Ordered online, delivered the next morning, great mattress, delivery staff pleasant and polite.”

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Posted 7 months ago

“National Mattress is a very good company to deal with. I ordered my boxspring over the internet which was a very easy direct thing to do. It was shipped on the date I requested by two very nice gentlemen right to my front door. All in all avery satisfying experience. This was the second time I bought from National Mattress and the first time was perfect also. Will use them again if I need something else.”

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Posted 7 months ago

“We went to the store in person. It was a warehouse but with clear displays of all mattresses and the specifications. We had the freedom of checking every matress available without anyone bothering us. The checkout was smooth and the customer service was also exceptional. The mattress was delivered free to us and it was packed well with no damage. We have been using the mattress for 3 months now and have absolutely no problems whatsoever. They even have a return policy in case you don’t like the mattress to exchange it for a new one , which gives you the flexibility. 100% would recommend anyone looking for a good mattress.”

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Posted 7 months ago

“Great quality and very affordable”

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Posted 7 months ago

“This was probably the best experience buying a mattress ever! Great store layout, find exactly what we were looking for and for a great price. We bought it late in the afternoon and it was delivered the very next morning. This is now my mattress go to store for any future purchases. Arnold was great and really helpful.”

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Posted 7 months ago

“Amazing service and unbeatable prices!”

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Posted 7 months ago

“Gregory was excellent and the whole experienece was fantastic.”

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Posted 7 months ago

“Very good mattress”

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Posted 7 months ago

“Staff were very helpful but not pushy. Directed me to the inventory that best matched what I was looking for. Did not hover over me while I tried various mattresses. Recommended options for a box spring. A pleasant purchasing experience!”

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Posted 7 months ago

“Great service, in store and delivery!!”

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Posted 7 months ago

National Mattress Canada is rated 4.8 based on 18,567 reviews