National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,567 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,567 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, good bed, good price.”

Helpful Report

Posted 7 months ago

“We enjoyed our contact with your Salesperson, He gave great advice both with the mattress and a cooling cover. Thev delivery went vas promised onn the next day, a Sunday. We remain very comfortable and I hope we continue to have this level o comforort withn the passing of time.”

Helpful Report

Posted 7 months ago

“This is the third time I’ve purchased a mattress from these guys and I can’t imagine I would ever decide to use anyone else. Their customer service is just as impressive as their prices. I’ve requested changes to delivery times and delivery type (front door vs room of choice) after purchase and it’s been a seamless process. They’re very friendly and helpful and I can’t speak highly enough of my experience with them.”

Helpful Report

Posted 7 months ago

“Sales staff was great. Zero pressure and got us setup with a new mattress quickly.”

Helpful Report

Posted 7 months ago

“March 2026: I had an excellent experience at National Mattress Outlet in Markham, Ontario. Henry assisted me, and during my visit at the store and in subsequent interactions, he was unfailingly polite, patient and helpful. Delivery was on time as promised, although I would have preferred a little more flexibility on the delivery logistics. However, after several experiences in other stores, I have no hesitation at all in recommending National Mattress, Markham. Also, the mattress is excellent.”

Helpful Report

Posted 7 months ago

“Excellent customer service, Yamen was super at helping me find my daughter a perfect mattress✅ and they delivered it on time. Thank u”

Helpful Report

Posted 7 months ago

“We had the best experience during our visit. The staff member was very informative but also gave us space to discuss on our own. I’ve already recommended this location to family.”

Helpful Report

Posted 7 months ago

“I had a great experience with National Mattress from start to finish. I visited both their Kitchener and Mississauga locations, and the staff at each store were friendly, knowledgeable, and very helpful without being pushy. Overall, I’d definitely recommend National Mattress if you’re looking for a smooth, reliable, and stress-free mattress shopping experience.”

Helpful Report

Posted 7 months ago

“In February of 2026 I purchased from National Mattress a SPRINGWALL® Chiropractic® 12" Plush Hybrid Mattress - Queen. As soon as I cut open and removed the plastic bag I smelled a distinct odour of cigarette smoke. Is it something else? Anyone have this same experience? Otherwise the plush soft mattress is great especially with the top generously rounded edges. So you can have a day nap on your stomach and not be bothered by the mattress edge digging into your feet tops if hang your feet over the edge.”

Helpful Report

Posted 7 months ago

“Great options for all price points. Great customer service. Open weekends .”

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Posted 7 months ago

“Easy mattress delivery service.”

Helpful Report

Posted 7 months ago

“Great service and fast delivery, with competitive prices! An excellent place to buy a mattress, would recommend.”

Helpful Report

Posted 7 months ago

“Salesman was polite, patient and knowledgeable”

Helpful Report

Posted 7 months ago

“I recently purchased the CHIROFOAM™ XF 10" Extra-Firm Memory Foam Mattress (King), and I’m really satisfied with my experience. The mattress provides excellent support, especially if you prefer a firmer feel, and it has significantly improved my sleep quality. I now sleep comfortably through the night without waking up with back or body aches. The build quality feels solid, and it holds its shape well. Overall, a great choice for anyone looking for a supportive and comfortable extra-firm mattress.”

Helpful Report

Posted 7 months ago

“Had a great experience shopping with National. The salesperson was attentive and helpful, allowing us to take our time testing different models without any pressure. We made a purchase that day, had our mattress shipped the next day and felt like we got fair deal and good value for our money.”

Helpful Report

Posted 7 months ago

“Second time purchasing from National Mattress, second great experience. Won't be going anywhere else for a mattress anytime soon.”

Helpful Report

Posted 7 months ago

“We've now purchased a couple of mattresses from National Mattresses, and we are very happy with the quality and comfort of them both. Our recent purchase with sales rep Alex was very helpful and friendly. Service was easy and delivery quick. We will definitely go back for future purchases. Thank you Alex for your help and service. Mary Dias”

Helpful Report

Posted 7 months ago

“I had a great experience with National Mattress from start to finish. The selection was solid, with a good range of options at different price points, which made it easy to find something that fit both my needs and budget. What stood out most was the customer service. The staff were knowledgeable without being pushy, and they took the time to answer my questions and help me compare different options. It didn’t feel like a typical sales environment—they genuinely wanted to help me make the right choice. Overall, I’d definitely recommend National Mattress if you’re looking for a good mix of value, service, and quality. It’s one of those purchases where you feel confident you made the right decision.”

Helpful Report

Posted 7 months ago

“This is the second time I've purchased a mattress from National Mattress, and I cannot recommend them highly enough. The website is easy to shop and easy to find what you're looking for, the service overall is fantastic (including the notifications, email follow-ups, delivery service, etc), and I cannot recommend them highly enough. To be able to order late on a weekend and have my mattress delivered promptly on Monday morning is incredible. If and when I need to purchase another mattress, it will 100% be through National Mattress yet again. Easy, affordable, convenient, with legitimately no hidden strings or anything to complain about - just simple, immaculate service.”

Helpful Report

Posted 7 months ago

“I recently purchased this mattress and overall, I’m really happy with it. The comfort level is a great balance, not too firm, not too soft, so it supports my back while still feeling cozy. I’ve noticed a big improvement in my sleep quality and wake up with less stiffness, which my body is thanking me for”

Helpful Report

Posted 7 months ago

National Mattress Canada is rated 4.8 based on 18,567 reviews