National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,208 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,208 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst purchase experience at this store . I paid $55 for them to deliver the new mattress and also removal old mattress from my place but they just left it there. They said they couldn’t take it with them but they never even said that when we paid to get rid of the bed ! We even called the company and they didn’t answer! Even the bed we bought already had stains,like isn’t it supposed to be new? Just a store of lies.I highly recommend other people not to go buy beds there. Extremely bad service. They don’t even deserve 1 star.”

Helpful Report

Posted 5 months ago

“Super helpful. Always had someone to ask questions about the mattresses. Gave us different options based on our preferences. Being able to purchase and take home the mattress that day was fantastic. Thanks”

Helpful Report

Posted 5 months ago

“Just bought our second mattress from National Mattress - love their selection! We've referred many friends who are also very happy with their purchases.”

Helpful Report

Posted 5 months ago

“Very friendly service and did not feel pressured at all to buy anything. Gave them a budget on what I was looking for and they didn’t try to up sale. I would highly recommend shopping here.”

Helpful Report

Posted 5 months ago

“Everything was great lots of selection for every price range To me the only short coming was the delivery While prompt the delivery person once getting his signature let go of the door with 1/3 of the mattress in the door which slammed into me Two seconds of courtesy allowing me to clear the door or get the mattress inside would have made a huge difference”

Helpful Report

Posted 5 months ago

“Trying to call to get info about our delivery which was scheduled for today. Phone is not answered and you can’t leave a message. Tried many times.”

Helpful Report

Posted 5 months ago

“The service was quick and the mattress is great. It’s My daughters first real mattress after toddler bed and she loves it.”

Helpful Report

Posted 5 months ago

“Sales person was very knowledgeable. entire transaction from entering store to walking out a mattress took 15 min.”

Helpful Report

Posted 5 months ago

“We were looking for a plush mattress for our RV, staff was very helpful on the phone and in person. Ordered one in for us, tried display model first and made our purchase. Staff member helped us load, very friendly.”

Helpful Report

Posted 5 months ago

“Very satisfied with the purchase and service,it's my second time I buy from National mattress, probably will buy again in the future...Thank You Again!”

Helpful Report

Posted 5 months ago

“We purchased our mattress and box frame from the store in Barrie. Sales staff were courteous and helpful. Order process was quick and easy. We had to pick up our mattress due to our location being outside their delivery area.”

Helpful Report

Posted 5 months ago

“Good product at a reasonable price, staff were really knowledgeable about their products, simple no frills mattress store.”

Helpful Report

Posted 5 months ago

“I am pleased with the foam mattress as described on the website. The delivery is also quick (it arrives on weekend -- I am amazed!)”

Helpful Report

Posted 5 months ago

“Price friendly, the staff were well trained and knowledgeable We had a great experience with Terri, she walked us through to different products and helped us a lot Highly recommended!”

Helpful Report

Posted 5 months ago

“Mattress selection was excellent. The sales people were good, but they forgot to give me the plastic bag for moving the old mattress. Delivery staff were professional and worked quickly and efficiently. Delivery within one day was impressive.”

Helpful Report

Posted 5 months ago

“Awesome mattress and got the great deal”

Helpful Report

Posted 5 months ago

“Great deal”

Helpful Report

Posted 5 months ago

“was really helpfull and found really great mattress for really cheap amount worth the money spent.”

Helpful Report

Posted 5 months ago

“I love their customer service. Very proactive!”

Helpful Report

Posted 5 months ago

“I bought 2 mattresses from them. The first one was 8 years ago - king size, and it's still in great shape. A week ago I got a full size mattresses for my daughter and she loves it. They also provided a 50% off coupon for the mattress cover. Great service and excellent prices”

Helpful Report

Posted 5 months ago

National Mattress Canada is rated 4.8 based on 16,208 reviews