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National Mattress Canada Reviews

4.8 Rating 16,209 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,209 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Walked in and out in 15 mins with my order in truck. Very good service !
Helpful Report
Posted 5 months ago
This is my third mattress from National Mattress and it continues to be my go-to place. I’ve always been happy with my choices, thanks to the helpful staff who are great at making recommendations on the spot. The service is friendly, the prices are fair, and the experience is consistently smooth from start to finish. I haven’t had the chance to sleep on my new mattress yet, but I’m excited to try it. I was a bit sad that I couldn’t stick with Sealy like I usually do, but I’m giving this Canadian-made Springwall mattress a shot — it feels like a solid choice so far. Highly recommend this store if you’re looking for good value and great service!
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Posted 5 months ago
Was really happy with the speed of delivery and packaging of the mattress. After 1 day of use the mattress feels much higher quality than the price we paid. Hopefully it is long lasting! Will definitely order again from national mattress.
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Posted 5 months ago
The mattress came on time but they lost the box spring but they did send it the very next day with no problem. Thank you!
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Posted 5 months ago
Great service!
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Posted 5 months ago
It was a great experience buying mattresses from them. Hardik was very helpful and helped us pick the right mattresses and answered all our questions. It was our first time buying mattresses from them and from our experience I will definitely recommend them to all my friends and family.
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Posted 5 months ago
Thank you
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Posted 5 months ago
Medium firm, comfortable, little movement
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Posted 5 months ago
Thank you
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Posted 5 months ago
I recently purchased a new mattress from National Mattress, and it was a pleasant and easy experience. The staff was knowledgeable and provided me with a lot of information regarding the various brands and options to make the right choice. This was completely opposite from my recent mattress shopping experiences, where I felt I was being pressured by pushy salespeople to buy the most expensive mattress in the store. I would definitely recommend shopping at National Mattress both for the service and the prices.
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Posted 5 months ago
Great customer service! Greeted us with a smile. Was patient with my friend and I as we browse the selection of mattresses.
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Posted 5 months ago
Waiting for delivery right now. Great experience and great price. Staff member on the sales floor was phenomenal and amazingly knowledgeable about the mattresses in stock. Will buy from them again next time I need a mattress.
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Posted 5 months ago
We entered a warehouse with lots of selection, and were immediately greeted by a friendly staff person who was very knowledgeable. He let us have our space to browse but was available when we had question. The delivery options were great too.
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Posted 5 months ago
I went into the store about 3 Minutes before closing (thought it was open an hour later than it was) and the salesperson was extremely helpful and got me what I needed and out the door in just a couple of minutes with a smile on his face joking with me. Very professional and a pleasure to deal with. I don't need items from a mattress store often but when I do I will always return here.
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Posted 5 months ago
Great service. Fast and right on time
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Posted 5 months ago
Very helpful staff who were very knowledgeable about mattresses. Staff were not pushy and let us shop at our own leisure. When we decided on our mattress the staff quickly put in our order and gave us options for delivery.
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Posted 5 months ago
I had a great experience purchasing my mattress. The customer service was excellent — the consultant was very knowledgeable, patient, and helped me choose the perfect option. I really appreciate that the store offers a 100-night trial period, which gives peace of mind and the possibility to exchange the mattress if it doesn’t suit you. I tried different models in the showroom and was impressed with the comfort and quality. Overall, I’m very satisfied with my purchase and highly recommend this store to anyone looking for a new mattress!
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Posted 5 months ago
Sales guy was great. Everything went smoothly
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Posted 5 months ago
Great customer experience and an even greater mattress selection.
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Posted 5 months ago
Very good service and very kind . Got the attention in person and the delivery was on time
Helpful Report
Posted 5 months ago
National Mattress Canada is rated 4.8 based on 16,209 reviews