National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,567 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,567 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wanted to leave a note about our experience at national mattress yesterday we met with TERRI N. She helped us pick out a mattress. She was very courteous and informative and friendly. The whole experience was professional professional, and we felt no pressure. We will recommend national mattress to friends and family.”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“Very helpful staff next day delivery”

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Posted 8 months ago

“I felt very pleased with guy at counter he help Me to get the best mattress i was looking for Am very happy with the service too till delivery Excellent 👍🏻👍🏻👍🏻”

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Posted 8 months ago

“Payment receipt not given to us. We had purchased two mattresses. We are not happy. Invoice is sent to us through email only. No hard copy from printer. We purchased 2 mattresses: king and double. When mattress reached at home, then we came to know that double mattress has a spring inside it. This info of spring not disclosed to us at the time of selection and buying. We are absolutely Not Not Happy”

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Posted 8 months ago

“Excellent quality”

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Posted 8 months ago

“The customer experience at National Mattress was wonderful. Eden, the sales representative, assisting us was knowledgeable, professional and helpful. He explained how their system worked and then he let us shop. He did not hover. When we had questions, he was available to answer them. We loved the "no pressure" sales experience.”

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Posted 8 months ago

“The variety of mattresses and the inventory here is amazing. We were able to test and purchase the best one we like.”

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Posted 8 months ago

“Very knowledgeable staff made the buying process easy. HIghly recommend.”

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Posted 8 months ago

“Conor was well knowledgably about the mattresses and answered all of our questions, we can't wait for the mattress to be delivered. We will definitely be referring friends and family here thank you!”

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Posted 8 months ago

“Delivered promptly, driver called beforehand so I could prepare. Mattress in perfect condition.”

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Posted 8 months ago

“Great Service, very knowledgable on all aspects of mattresses and sllep positions.”

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Posted 8 months ago

“Helpful and friendly staff. Helped me choose right mattress for my need.”

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Posted 8 months ago

“We went in on Saturday looking for 2 twin mattresses for our kids. We got everything we wanted and the sales guy was super knowledgeable and even signed me up for VIP so I could get 50% off the higher quality mattress protector as my little guy is still potty training at night. I only took away a star cuz we had to wait to talk to him but that wasn't his fault, it was busy and he was the only employee there. We took one of our mattresses home and the other should be available for pick up this week, he offered to set us up with free delivery but we wanted to pick up. Overall we had an awesome experience! That young man (Hephzibah is the name on the receipt) was amazing and deserves some recognition.”

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Posted 8 months ago

“We had a great experience at National Mattress! Henry was incredibly informative and took the time to walk us through the different types of mattresses, explaining the pros and cons of each in a way that was easy to understand. He was patient, knowledgeable, and never pushy. Thanks to his help, we were able to pick the perfect mattress for our needs. Thank you!”

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Posted 8 months ago

“J'ai été très bien reçu par dame très aimable et très disponible”

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Posted 8 months ago

“Employees were very attentive, knowledgeable! Great prices and selection!”

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Posted 8 months ago

“Awesome customer experience. Great prices. Very quick delivery. Great overall experience.”

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Posted 8 months ago

“I can't read website descriptions without being booted down to the bottom of the screen to the reviews section. I would prefer to read the description in peace without being interrupted by this. It’s very annoying and intrusive! I will not buy for that reason.”

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Posted 8 months ago

This is now fixed thank you for letting us know!

Posted 8 months ago

“Good service, on time /quick delivery and great communication with text updates on delivery and tracking.”

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Posted 8 months ago

National Mattress Canada is rated 4.8 based on 18,567 reviews