National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,214 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Customer Service and best price”

Helpful Report

Posted 6 months ago

“Customer service at the store was good but we were supposed to get a receipt by email. No receipt was sent just this review email!”

Helpful Report

Posted 6 months ago

Please check your spam folder, our systems automatically send the invoice. We can always resend it if you have not received it.

Posted 6 months ago

“Very good experience”

Helpful Report

Posted 6 months ago

“Fabulous very nice”

Helpful Report

Posted 6 months ago

“Reasonable price, fast delivery”

Helpful Report

Posted 6 months ago

“Great prices, got mattress next day. Can't beat the service. So far so good with the mattress itself but only time will tell!”

Helpful Report

Posted 6 months ago

“They had a great selection of mattresses and at the best prices.”

Helpful Report

Posted 6 months ago

“Good quality and punctuality! Nice”

Helpful Report

Posted 6 months ago

“Originally delivered the wrong size mattress, but they corrected themselves and exchanged for the right size mattress on the same day. Kiddo loves the mattress.”

Helpful Report

Posted 6 months ago

“I purchased a Springwall mattress for our guest room from National Mattress after looking around at several other big retailers. There was far more selection than IKEA or The Brick and the prices are so much lower it’s shocking. Delivery was booked for the next day and the mattress arrived promptly in my requested time window with lots of notice via text and a call, and was delivered carefully. I was also able to track the delivery truck. Thanks very much to Eden for his excellent knowledge and customer service. Couldn’t have had a better experience.”

National Mattress Canada 5 star review on 11th July 2025

Helpful Report

Posted 6 months ago

“Helpful staff. Great prices. Mattress was in stock. We were there for less than 30mins.”

Helpful Report

Posted 6 months ago

“Customer service was amazing, store associates were courteous and friendly. Prices are decent and the materials quality is high. My only issue was the mattress's advertised firmness, for an "extra" firm mattress, it was medium at best, it sags quite low which was disappointing.”

Helpful Report

Posted 6 months ago

“Great mattress - new and in box. Delivered two days later. Great communication and great delivery people.”

Helpful Report

Posted 6 months ago

“The store we visited had a lot of selection and a good price range. All mattresses, including lower end models, were very good quality. Staff were busy but very helpful and personable. Basic delivery was included. My only complaint: if the mattress is not a good fit, we cannot return it; only exchange is available.”

Helpful Report

Posted 6 months ago

“Reliable, fast, professional”

National Mattress Canada 5 star review on 10th July 2025

Helpful Report

Posted 6 months ago

“The ordering and delivery process went smoothly, great customer support, and I love my new mattress,”

Helpful Report

Posted 6 months ago

“The mattress is great, expnaded very rapidly for a quick set-up, and have been sleeping well since :)”

Helpful Report

Posted 6 months ago

“Great product at low price. Espcially the hard firm mattress is helping my back!”

Helpful Report

Posted 6 months ago

“Great prices, my only concern is that one of the mattress came opened…! The team promised that it was inflated by mistake during the loading process!”

Helpful Report

Posted 6 months ago

“The staff were very helpful on the two occasions we visited”

Helpful Report

Posted 6 months ago

National Mattress Canada is rated 4.8 based on 16,214 reviews