National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,449 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,449 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Store was very clean and has a good layout of products. Staff was extremely knowledgable and super helpful. Store has crazy good prices.”

Helpful Report

Posted 6 months ago

“Having to replace a mattress and frame at a very stressful time was made so pleasant by this company and all staff members I encountered. Easy to navigate website, excellent and kind customer service staff and amazing delivery staff helped me so incredibly well to navigate this during a difficult time of my life. Everyone went above and beyond. I am grateful. The products delivered are of great quality and price. Thank you SO much!”

Helpful Report

Posted 6 months ago

“Even though mattress was out of stock when purchased, it came very quick and mattress was just as expected. Highly recommend”

Helpful Report

Posted 6 months ago

“Ordered a mattress on April 18, they contact me by email on April 19 that the mattress is not in stock. I waited a week with no update so I replied to them on week of April 28 over a couple of days with zero replies. Then only received a scheduled delivery email that friday. So company has lack of communication.”

Helpful Report

Posted 6 months ago

“Hi National Mattress, The reason for my low rating is due to two factors. 1. There was delay due to a damaged mattress for me to receive the mattress I would be sleeping on that night since I had already moved apartments. I was notified in the morning around 10:00 a.m. which was appreciated despite the disappointing news. 2. The discounts offered by email would not take the VIP code when I filled out my order. I am still waiting to receive the discount. I have been told by email that my request for the box springs discount has been forwarded to the refund department. If not for these two issues, I would have rated the experience five stars, which this process was is not. I may have rated it this experience one star, if it wasn't for certain employees that you have that made sincere efforts to bring me the services and products due to me as a customer looking for a good sleep. The quality of the mattress is good. Cheers, Josh”

Helpful Report

Posted 6 months ago

“Price is better than most Box Stores. Delivery was very efficient. Employee was friendly and helpful. I would make a purchase again.”

Helpful Report

Posted 6 months ago

“I am not happy with the review team, not very professional. Not answering my text after I made a complaint.”

Helpful Report

Posted 6 months ago

“Delivery was satisfactory.”

Helpful Report

Posted 6 months ago

“Its been a good experience with National mattress, staff is very helpful and knowledgeable to assist with the requirements. We bought a twin mattress and a pillow, a week ago. So far its been perfect and comforting for the back, no complaints with the purchase. Highly recommend them!”

Helpful Report

Posted 6 months ago

“I found courtesy and professionality, I am completely satisfied about the mattresses that I bought. If I need for another matress I come back for sure, because they have mattresses for every kind of needs,”

Helpful Report

Posted 6 months ago

“Amazing choices of mattresses and at a great price as well!”

Helpful Report

Posted 6 months ago

“The customer service is great. They give you enough information to make you decide on a quality mattress. We went to sleep country and visited national mattress right after. The price difference was $5000 less with National Mattress for the exact same mattress. We were amazed n glad we picked National Mattress.Thank you once again for your help Eden!”

National Mattress Canada 5 star review on 9th May 2025

Helpful Report

Posted 6 months ago

“Easy no hassle shopping experience. No pressure, but the salesmen know their stuff. Will return next time we need a new mattress.”

Helpful Report

Posted 6 months ago

“Great mattress, quality and good deal on the price for such a premium mattress.”

Helpful Report

Posted 6 months ago

“Great experience overall- Ben was super helpful in giving us recommendations based on what we were looking for and answering our questions. I've already recommended this place to my family and wouldn't tell people to go anywhere else! Great service, and great products at unbeatable prices!”

Helpful Report

Posted 6 months ago

“I made an order and needed to modify some of my delivery information, the staff here were extremely helpful and made sure that all my needs were met. I am extremely satisfied with the customers service I received; which they stand by.”

Helpful Report

Posted 6 months ago

“I am 100% happy with my New bed I got a amazing bed it’s so comfy and soft best bed ever and the deliver was fast and the delivery guys were super nice and I whould buy a bed again from here Iam 100% garrented”

Helpful Report

Posted 6 months ago

“The staff are so helpful. Easy to test out the mattresses. Great experience and this is my second time returning this year for another bed in our home.”

Helpful Report

Posted 6 months ago

“Extensive collection of mattresses to take an informed decision, good buying experience”

Helpful Report

Posted 6 months ago

“Very comfortable.”

Helpful Report

Posted 6 months ago

National Mattress Canada is rated 4.8 based on 15,449 reviews