National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,215 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,215 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’re very happy with our mattress purchase from this store! Great selection, fair prices, and excellent customer service. The salesperson listened carefully to our needs and helped us choose the perfect mattress — comfortable and high-quality, exactly what we were looking for. Delivery was quick and smooth — everything arrived on time and in perfect condition. Everything came just fine. Highly recommended!”

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Posted 6 months ago

“It's been 6 days, I have not received my mattress. Even the shipment tracking message came after 5 days of ordering the mattress. The website said it would be delivered next day while ordering.”

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Posted 6 months ago

“The mattress I bought was a good price compared to other retailers. The overall selection was also better. I decided to change my order and customer service refunded me promptly. Items were delivered quickly on the date requested.”

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Posted 6 months ago

“Walked in searching for a king mattress and was surprised with the quality of the mattresses as well as the customer service. Arnold took time to answer all my questions and showed great knowledge! This will be my place for mattress going forward!”

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Posted 6 months ago

“Super happy with my purchase! The entire process was smooth from the initial communication to the actual delivery. The prices can't be beat. Would highly recommend!”

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Posted 6 months ago

“Mattress was not as firm as I wanted”

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Posted 6 months ago

“Great service, we received a text that we were able to see when the mattress would be at our door! The delivery was next day and came during the time that they provided...met our expectations”

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Posted 6 months ago

“Delivery was fast and communication was great.”

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Posted 6 months ago

“Great price on a Queen mattress at National Mattress Outlet Plus. Jevon was helpful, store visit was easy, and they delivered for free the next day… on time. Smooth, no-pressure service. Rare to see that these days.”

National Mattress Canada 5 star review on 8th July 2025

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Posted 6 months ago

“We got there near closing time and Yaman gave us the time to browse and he was very friendly and helpful.”

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Posted 6 months ago

“Logan was very helpful and a pleasure to deal with. I'm not one to write reviews, but I would definitely shop here again.”

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Posted 6 months ago

“I recently purchased a mattress and couldn’t be happier with the entire experience. The ordering process was smooth and straightforward, and I was especially impressed with the quick delivery — it arrived even earlier than expected! The customer service was fantastic from start to finish. Ben was helpful, knowledgeable, and responsive, making sure all my questions were answered and that I felt confident in my purchase. The mattress itself is incredibly comfortable and exactly as described. It’s made a noticeable difference in the quality of my sleep. Highly recommend to anyone looking for a hassle-free mattress buying experience with top-notch service. I’ll definitely be a repeat customer!”

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Posted 6 months ago

“Great help. Ty”

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Posted 6 months ago

“Great price and great mattress”

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Posted 6 months ago

“Great service. Great price. I started shopping for my mattress before my renovation was completed. Sales person was attentive and not pushy. Went back 6 months later to purchase.”

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Posted 6 months ago

“A comfortable mattress at a good price. Very happy with our purchase”

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Posted 6 months ago

“The prices are amazing for the quality that you are getting. Other than the quality, that makes this place awesome is the customer service. You never feel pressured to buy anything and the staff are extremely knowledge, efficient, and friendly. I'm giving praise to Arnold and Henry for helping me purchase mattresses on 2 separate instances and both times I have received amazing service from these two gentlemen.”

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Posted 6 months ago

“Always a great place to find best mattress at affordable price”

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Posted 6 months ago

“The quality of the mattresses and other products is exceptional. The team at National is consistently patient, attentive to customer needs, and offers valuable recommendations and great deals on purchases. Thank you!”

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Posted 6 months ago

“Henry was very helpful in our mattress selection. Purchase went smoothly. He answered questions we had, but also allowed us to take our time perusing the choices and making our own decision. Thanks Henry. We can't wait for our first sleep!”

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Posted 6 months ago

National Mattress Canada is rated 4.8 based on 16,215 reviews