National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,449 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,449 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices here are the best! This is the third purchase we have made from National Mattress. Delivery is free if you need it and is very quick. The men who delivered our latest mattress were very nice and accommodating.”

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Posted 6 months ago

“The purchase was easy online and delivery was agile, my daughter loves her mattress”

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Posted 6 months ago

“Great mattress at a great price, and very accommodating with the delivery window so that it arrived on the day of my move as we finished unloading the truck”

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Posted 6 months ago

“Great prices, clean and inviting environment. Alex at the Barrie location was wonderful and very helpful. Allowed us to look around instead of hovering. Will definitely purchase from this store again and will be recommending to everyone i know! Thank you!”

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Posted 6 months ago

“Quick and knowledgeable staff Very satisfied will be back for another purchase”

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Posted 6 months ago

“It took me about more than two hours to find a mattress of my choice as national mattress have a huge variety of mattresses as per comfort level and price range. I can say they mostly have all brands to choose between with a warranty of 5-10 years. Staff is also very knowledgeable to help. Thank you guys for helping me.”

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Posted 6 months ago

“The experience with National Mattress was wonderful start to finish. Greg, the sales person in the store, was very attentive, informative and helpful. He was able to arrange delivery outside of NM's normal delivery area within 2 days. Awesome!! Shav, the delivery person was exceptional. I had mismanaged my delivery, thinking my husband would be available to help me drag them upstairs. He was not. Instead, Shav heaved those mattresses into the house even though the front stairs were not built yet. He also helped me haul them upstairs. Shav was on time, extremely helpful, curteous and cheerful. Personnel on both ends of the sale went above and beyond. Much appreciated.”

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Posted 6 months ago

“Staff are always very helpful”

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Posted 6 months ago

“The staff was very helpful!”

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Posted 6 months ago

“Buying our mattress from National Mattress has been a positive experience, I would have liked a warranty of some sort other than the write up on the website. The mattress is as advertised and comfortable, was delivered in under a week.”

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Posted 6 months ago

“I had my doubts but we ordered the mattress, two days later it was delivered without ant problems. Thankyou National Mattress”

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Posted 6 months ago

“I will think twice from buying at National Mattress Canada again. The buying process online was easy, but the delivery of the product is unpredictable. Delivery of my mattress was supposed to be on May 3,2025 and was notified/updated with an online tracking B.S system that gives me a 2hour window of arrival. Waited all day Saturday and watched the tracking time change often, so I decided to stop tracking the mattress and gave up at 11:45pm. If i knew then what i know now, I would of not discarded my old mattress Saturday morning, so I had to sleep on the floor. Sunday Morning at 11:00am my mattress was delivered, I asked the driver what happened, his reply was "issues with the truck, National Mattress Canada was supposed to call you about the issue".... I hope National Mattress Canada doesn't disregard its customers if there's a warranty issue with the mattress cause clearly they don't care about there delivery process. FYI their customer service is closed on the weekend!!”

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Posted 6 months ago

“Great deal on my new Sealy Mattress. Prompt and friendly delivery. The guys were great.”

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Posted 6 months ago

“Great service!”

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Posted 6 months ago

“Very happy with purchase options and discounted prices. I will recommend it to friends.”

National Mattress Canada 5 star review on 6th May 2025

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Posted 6 months ago

“Good Prices and services.”

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Posted 6 months ago

“Amazing service, very knowledgeable. Good variety”

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Posted 6 months ago

“Value for money, good service! I had visited Mississauga store and got what I wanted very easily!”

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Posted 6 months ago

“Bought a springwall mattress. Got delivery on time good experience.”

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Posted 6 months ago

“Got recommended plenty of mattresses to try and was not pressured into any of them. Prices were great and deliver was quick! Would definitely recommend”

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Posted 6 months ago

National Mattress Canada is rated 4.8 based on 15,449 reviews