National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,743 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,743 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 12th April 2026

Calvin Y

National Mattress Canada 5 star review on 8th April 2026

Tabatha C

National Mattress Canada 5 star review on 7th April 2026

Alvaro P

Jonathan N

National Mattress Canada 5 star review on 6th April 2026

Olena S

1246

Anonymous

Anonymous // 01/01/2019

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“great team, very knowledable and great prices. Thank you all”

Helpful Report

Posted 8 months ago

“We had a easy and very helpful no pressure visit to your location on Woodbine Ave in Markham where we purchased our new mattress and found prices which were reasonable and better than other retailers. Thank you National Mattress for the pleasant experience.”

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Posted 8 months ago

“Went in with a mission. The gentleman there got us in and out in less than 10 minutes.”

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Posted 8 months ago

“recently visited National Mattress Outlet in Markham and was incredibly impressed with the service. The staff were very friendly and knowledgeable. The sales rep, Jevon, was helpful and very accommodating. The store has wide selection of mattresses and had options to fit my budget. And the best thing is that they have free delivery no matter how far you live from their store. Highly recommended.”

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Posted 8 months ago

“Prices were great, and very prompt delivery. Comfy mattress, pillows and bedding set!”

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Posted 8 months ago

“I went to the Kitchener location and Shivam provided us with amazing customer service. He answered all of our questions and purchased a Sealy King mattress. Delivered in 2 days and on even on Sunday!”

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Posted 8 months ago

“The experience of purchasing and receiving customer service was wonderful. The staff at the warehouse were not pushy and allowed us to take our time checking out different mattresses in the showroom. They periodically checked in to see if we had any questions or needed assistance. The delivery was fast, arriving the next day, and they texted us their schedule. The driver called to advise before showing up. Although there was an issue with my order, the customer service staff was very patient and polite in assisting with the exchange. The exchange was smooth and professional; the driver even helped to hold the mattress for me during the delivery inspection. I love their service and highly recommend their Markham store. Of course, the most important part was that we were able to find the perfect mattress we needed and are enjoying every night of good sleep. Thank you, NM team.”

Helpful Report

Posted 8 months ago

“Excellent customer service from Suraj South Mississauga location. I went to the other Mississauga location first but the customer service was very poor. I liked the product so I contacted the South Mississauga location and got excellent customer service from Suraj. He is very passionate about his job and because of him I went through with the purchase of the Mattress. The delivery process went well too! Very happy with the Mattress but more importantly the Customer Service provided prior to my purchase was excellent! I would highly recommend the South Mississauga location if you need a Mattress!”

Helpful Report

Posted 8 months ago

“No hassles, excellent experience Delivery on time, communication was great”

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Posted 8 months ago

“Ordering online was easy, convienant and efficient. Delivery personell were dressed appropriately and proffessional. Thank you,”

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Posted 8 months ago

“The staff were very helpful. It would be great if the plastics on the mattress are cleaned or maybe have sheets on the mattress that can be changed when dirty. Otherwise the warehouse experience is great.”

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Posted 8 months ago

“Good and efficient service. Good quality. Great Price.”

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Posted 8 months ago

“Compact and variety options suitable for the customer.”

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Posted 8 months ago

“Very Comfortable and nice Mattress. Most importantly the overview, pros and cons of each mattress was explained thoroughly. The person who sold was very knowledgeable”

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Posted 8 months ago

“I was really happy to recieve the promp delivery of my bed frame and box spring from National Mattress. Great service and great products!”

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Posted 8 months ago

“Good service and a wide variety of matressess to choose from.”

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Posted 8 months ago

“Worst purchase experience at this store . I paid $55 for them to deliver the new mattress and also removal old mattress from my place but they just left it there. They said they couldn’t take it with them but they never even said that when we paid to get rid of the bed ! We even called the company and they didn’t answer! Even the bed we bought already had stains,like isn’t it supposed to be new? Just a store of lies.I highly recommend other people not to go buy beds there. Extremely bad service. They don’t even deserve 1 star.”

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Posted 8 months ago

“Super helpful. Always had someone to ask questions about the mattresses. Gave us different options based on our preferences. Being able to purchase and take home the mattress that day was fantastic. Thanks”

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Posted 8 months ago

“Just bought our second mattress from National Mattress - love their selection! We've referred many friends who are also very happy with their purchases.”

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Posted 8 months ago

“Very friendly service and did not feel pressured at all to buy anything. Gave them a budget on what I was looking for and they didn’t try to up sale. I would highly recommend shopping here.”

Helpful Report

Posted 8 months ago

National Mattress Canada is rated 4.8 based on 16,743 reviews