National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,215 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,215 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer representative were very helpful and friendly and very proffessional giving detailed information on the various mattresses to help me choose the correct beds that i needed. My order was delivered on time and i good condition.”

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Posted 6 months ago

“Great in store service, lots of stock, organic and locally made options at a very competitive price point and offers free and quick delivery. Would highly recommend.”

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Posted 6 months ago

“After weeks of research and testing different mattresses, I finally settled on this firm mattress—and I couldn’t be happier. If you’re someone who struggles with back pain or just prefers solid support while sleeping, this is the mattress for you. From the first night, I noticed a significant difference. The firmness level is just right—supportive without feeling like you’re sleeping on a board. It keeps my spine aligned throughout the night, and I’ve been waking up feeling more rested and with far less stiffness in my lower back.”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Excellent service, selection and prices”

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Posted 6 months ago

“The mattress arrived without issue on the day we picked. Updates were provided. It couldnt have been a more seamless process. The mattress is super comfortable as well. Will definitely order again for the guest room.”

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Posted 6 months ago

“Though not as firm as I had thought, the mattress is perfect when it comes to providing support and does not 'sink', making it firm, yet plush. All I can say is I slept better than i did with my previous mattress.”

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Posted 6 months ago

“Service was great! Sales rep knew his stuff and guided us in choosing a mattress for our daughter’s bed. He was polite, patient and knowledgeable on the products! We made our decision fairly quickly with his help without wandering and getting confused! Thank you, National Mattress! We haven’t opened it yet as we are waiting for the frame but am sure it will be great!”

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Posted 6 months ago

“good quality mattress, quick delivery and nice customer service. will buy in the future.”

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Posted 6 months ago

“Amazing experience”

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Posted 6 months ago

“I recently purchased a queen size mattress from National Mattress Canada and couldn’t be happier with the experience! The quality of the mattress is excellent. It is very comfortable and supportive. The staff were helpful, the delivery was quick and seamless, and the pricing was very reasonable for the value. Highly recommend National Mattress to anyone in the market for a new bed!”

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Posted 6 months ago

“Product is great. Delivery was fast and accurate. Prices are like no where else. Would recommend to everyone.”

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Posted 6 months ago

“Pleasantly surprised at the quality for the price and the choices we had”

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Posted 6 months ago

“My experience with National Mattress was great! A little trouble with delivery at the start, but everything was solved and the man who I spoke to on the phone at the store was so kind and helpful, the second delivery attempt went smoothly! The mattress is also great, I'm very very happy that I purchased from this company.”

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Posted 6 months ago

“Great and friendly customer service. Helpful staff. Reasonable prices. Variety of products.”

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Posted 6 months ago

“Nice choice, convenient location, friendly staff”

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Posted 6 months ago

“Just excellent From the moment I walked in the store with my children - we got all the answers to our questions , directed to the area where we could try mattresses and we felt confident in our choice Highly recommend this place Arnold was amazing”

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Posted 6 months ago

“Our experience with National Mattress was pretty great. We walked into the store were promptly greeted and offered assistance. No one hovered over us while we looked around. I had been there previously and knew the mattress that we wanted. It wasn't there anymore. We went to the desk, showed a picture of the mattress card we had from the previous visit that included the mattress type and price. The employee looked it up and found one at another store. He offered to have it delivered for free the next day. He also noticed that online, the mattress had decreased in price. He showed us, and gave us the lower price. The mattress was delivered the following day within the time frame given as well as a 20 minute advance courtesy call. The whole process was easy and smooth.”

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Posted 6 months ago

“Conor was very helpful in picking out the right mattress for my son. We were able to get the mattress delivered the next day, and right on time. For any future mattress purchases I will definitely be visiting National Mattress outlet again!”

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Posted 6 months ago

“I truly enjoyed the professionalism and courtesy of the folks at National Mattress. The 3 mattresses that I ordered came in excellent and quality condition. The customer service team answered all my concerns. The website was even easier to choose and order mattresses from. I would highly recommend.”

National Mattress Canada 5 star review on 4th July 2025

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Posted 6 months ago

National Mattress Canada is rated 4.8 based on 16,215 reviews