National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,574 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 31st October 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had sagging issue with my old mattress and got it replaced with a new one as it is covered under the warranty. But instead of giving store credits it would be helpful if the credit is refundable back to the original payment method.”

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Posted 10 months ago

“Staff were very friendly and helpful. They gave us time to peruse the various mattresses and only approached us after a time. We had to return our first purchase and they were nice and professional in helping us with exchanging the unopened mattress for the new one.”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“The sales associate (Ken) that was working with us was very helpful, and we ended up purchasing a mattress at the first place we visited!”

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Posted 10 months ago

“Diverse selection and variety. Good customer service. Its our go to store for mattresses”

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Posted 10 months ago

“I'm very satisfied with my purchase. The company was professional and reliable throughout the process and the delivery was quick and well- organized.”

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Posted 10 months ago

“The sales rep was great and gave us the information that was required as we were making our purchase. We came in with a mattress in mind and saw other options that were within the same price range and turned out to have better options that we ultimately went with. Appreciate the efforts by the sales rep and her team at the Mississauga South location.”

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Posted 10 months ago

“I bought a mattress that I’m never going to get, because the order was cancelled and refunded the next day by national mattress with no explanation, and their customer service couldn’t even tell me why. Not very professional”

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Posted 10 months ago

“Great service and prompt delivery”

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Posted 10 months ago

“Good products and sevice”

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Posted 10 months ago

“Recently purchased my toddler's first "big boy" mattress. The team at National Mattress was helpful and not overbearing. I would definitely recommend a trip to their store!”

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Posted 10 months ago

“We thought the mattress was a really good value. Delivery exactly on time as promised.”

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Posted 10 months ago

“Decent savings and our mattress was delivered with precision.”

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Posted 10 months ago

“very helpful staff and excellent quality!”

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Posted 10 months ago

“Very good service on all aspects from ordering on line to the delivery of yhe mattress”

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Posted 10 months ago

“Second time purchasing a mattress from here. The prices are great compared to the big box stores. Staff ( Logan ) is well educated on the product and provided excellent advice.”

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Posted 10 months ago

“Super nice and caring guys at the store. Helped to find what I need even if I didn’t know what I need)) Outstanding quality.”

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Posted 10 months ago

“Wide selection covering all ranges of matresses and accessories. Good value for the price. Very quick service, tracked delivery. I needed to change my order a day before delivery, it was done in less than a minute. I've been shopping here for matresses since I found them in 2021, and I see no reason to go elsewhere. Whether in person or online, the service is excellent.”

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Posted 10 months ago

“The staff is friendly, helpful and knowledgeable. The prices are good and so is the quality of the mattresses and pillows.”

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Posted 10 months ago

“I had a great experience with National Mattress from start to finish. I purchased the SPRINGWALL® Comfort Pockets® 10" Firm Euro-Top Mattress (Single/Twin – Kellie) and couldn’t be happier. I placed my order on December 19, 2025, and it was delivered the very next day on December 20th with scheduled ground-level delivery to my front door — incredibly fast and hassle-free. The mattress itself is exactly as described. The firm support is excellent, while the Euro-top adds just enough comfort without feeling too soft. It feels well-built, supportive, and perfect for a good night’s sleep. You can really tell it’s a quality Springwall product. Overall, smooth ordering process, lightning-fast delivery, and a great mattress at a fair price. I would absolutely recommend National Mattress and would not hesitate to buy from them again!”

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Posted 10 months ago

National Mattress Canada is rated 4.8 based on 18,574 reviews