National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,265 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 11th September 2026

1280

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good straightforward experience. Reasonable price. Prompt delivery.”

Helpful Report

Posted 9 months ago

“The gentleman that helped me was excellent. I’m sorry I did not grab his name because he was a huge help. But was there to buy two mattresses for my kids. With them literally running around the store he continued to show me the best options to help me make an informed decision. He even went to get another mattress that wasn’t on display so my kids could try. He encouraged them to try every mattress and pillow which they did lol. He was great from the beginning to pick up the next day where he even came outside to help me load them. Would definitely purchase from him again.”

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Posted 9 months ago

“We went to the Kitchener location with the hopes of finding a split king mattress and box spring. From the moment we walked in we were sold. We were greeted by a very polite sound man who explained the in store selection and let us explore on our own When we found our perfect mattress, he helped us through the purchase and set up the delivery. The delivery process was just as pleasant with on demand tracking of the truck, to the phone call an hour before delivery. Overall, a wonderful experience.”

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Posted 9 months ago

“First time we have purchased a mattress from National Mattress. Selection was plentiful, at great prices and free delivery. Bought a queen firm Beautyrest and we could not be more satisfied. The entire experience was amazing, from order to delivery. The prompt delivery updates were a nice touch. The mattress was even delivered earlier than promised. We highly recommend National Mattress if you are in the market for a new mattress, you will not be disappointed.”

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Posted 9 months ago

“Very firm, Was looking for the same Just got what I was looking for.”

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Posted 9 months ago

“Love this place! Prices and features are clearly displayed. Ben was very helpful when it was time to choose which mattress. Have already recommended shopping here to friends.”

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Posted 9 months ago

“Bought a mattress full/double for my daughter . Affordable and quick delivery!”

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Posted 9 months ago

“Salesperson was very good, place was clean and organized. Would definitely go back if needed. Was a positive shopping experience.”

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Posted 9 months ago

“The entire process was made easy. From the purchase to realizing I made an error on the delivery address and speaking to the customer service representative who was very helpful and the delivery people were friendly and professional.”

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Posted 9 months ago

“This is now the second time I've purchased from National Mattress and really enjoy the buying process. When you walk in, all the beds are available to lie on and try out (they're wrapped in plastic to protect the mattress) and once you've chosen what you want, they'll ship it to you for free to your house. The best part is, there is no 'pushy salesperson' trying to get you to buy something. They let you wander and try out at your own pace with no pressure. I ended up buying a mattress this week by checking out the item instore, then buying it online on their website. It was shipped the next day into our front door. Amazing and I would highly recommend if you're searching for a mattress to come here.”

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Posted 9 months ago

“The delivery was on time, the mattress was in perfect condition when arrive, and the quality of the materials looks pretty great, Im satisfied with my purchase”

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Posted 9 months ago

“Store samples well laid out, staff helpful but not pushy. Quick delivery. No issues, everything was as expected.”

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Posted 9 months ago

“Very quick delivery and incredibly fast. Love my mattress it's a cloud.”

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Posted 9 months ago

“Excellent customr service. Very friendly and very helpfull. Great selection and great prices. Very convinient that you are willing to hold my purchase until I give you the go ahead for the delivery. The option for a 2" box spring was very convienent and usefull in my situation. I will definitely tell other poeple about you.”

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Posted 9 months ago

“I was very pleased with the customer service at National mattress, the staff were knowledgeable, helpful and friendly. I will be doing business with this company in the future and am very happy I came across them.”

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Posted 9 months ago

“I went to the Dixie and Dundas location and the service was exceptional! I was very happy with how thoughtful the sales rep was, she guided me to find the best mattress for myself and was very knowledgeable about mattresses in general! Would buy another mattress from there again!!”

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Posted 9 months ago

“I brought the Aliston Queen medium firm Pocket coil euro top mattress in April. I was recommended by one of the customer service agent, to purchase this mattress because I sleep on my sides. Thanks to Peter, Yaman the other sales persons and delivery guys, a job well done. I have no regrets am enjoying my mattress, so I decided to purchase another one. 🛏🛏❣️”

National Mattress Canada 5 star review on 2nd December 2025

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Posted 9 months ago

“I was looking for a mattress for my 2-year-old son and did a huge amount of research before finally choosing this one. I compared different brands, thicknesses, and materials, because I wanted something that would be both safe for his back and comfortable for sleep and play. We’ve been using this mattress for a while now and I’m very happy with it. It’s firm enough to feel supportive, but still soft and cozy so my son falls asleep quickly and seems very comfortable. He jumps, rolls, and plays on it during the day, and it still keeps its shape – no sagging so far. There was no strong chemical smell when we opened it, which was really important to me. It expanded to full size quickly, fits the bed frame perfectly, and the cover feels nice to the touch. Overall, I’m very satisfied with this purchase and feel good knowing my toddler has a proper, supportive mattress that should last him for years. I would definitely recommend this to other parents looking for a good-quality mattress for a young child.”

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Posted 9 months ago

“Suraj was the client representative we felt with and he was amazing at explaining the difference in the various mattresses and the difference between them and the intricacies of the construction of each”

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Posted 9 months ago

“Our second purchase with national mattress. Good options and great service at store level and seamless delivery.”

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Posted 9 months ago

National Mattress Canada is rated 4.8 based on 18,265 reviews