National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,215 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,215 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Serviced and fast delivery.”

Helpful Report

Posted 6 months ago

“The service was professional and helpful. I bought one mattress and one pillow(at discount). Just before I drove off, the staff told me I was over paid for the pillow because it supposed to be 50% off instead of 30%! I appreciated their honesty in business dealings!”

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Posted 6 months ago

“The experience was excellent! The staff were friendly and helpful. The cat love the mattress too :)”

National Mattress Canada 5 star review on 7th July 2025

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Posted 6 months ago

“Very good experience. The employee there at the time was super friendly and helpful. The mattress is exactly what I needed and a really good price. I’ve had it for a week now and not complaints. I would definitely go there again when I need another mattress.”

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Posted 6 months ago

“Very helpful employees, lots of selection, best prices around, and NO sales pressure!”

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Posted 6 months ago

“really seamless process and competitive price points. The text notification on the date of arrival also greatly helped the receiving point”

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Posted 6 months ago

“Good service. Good qulaity mattress”

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Posted 6 months ago

“Great Service and Communication”

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Posted 6 months ago

“The staff at National Mattress were really helpful and kind during our visit. We purchased a mattress online that was cancelled without us knowing so we called the company to find out what happened. They apologized and let us know that we could come into the warehouse to set up the order (our situation couldn't be rectified online sadly, had to come in person), and honoured the same discount that we had used online despite the discount being expired by a few days at that point. They gave us options as to other mattresses (because the one we originally ordered went out of stock, so we had the option to wait 3-4 weeks or choose something similar and wait 0-2 weeks). Overall kind and super helpful staff.”

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Posted 6 months ago

“Buying my new mattress was easy! Description is acuérdate! I’m happy with my purchase, is just what I wanted. Delivery was fast and good! They called me when they were 10 min away which is really nice.”

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Posted 6 months ago

“Thank you”

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Posted 6 months ago

“The bed is very comfortable, exactly as tested at one the locations close to me (Hamilton). The bed is doing everything I want from it, I'm looking forward to seeing how it holds up over the years, I expect it to stand the test of time. The delivery team arrived within the delivery window given.”

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Posted 6 months ago

“My question was answered clearly”

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Posted 6 months ago

“The staff was very helpful!”

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Posted 6 months ago

“Staff extremely helpful. Show us the different products available according to our needs and price range.”

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Posted 6 months ago

“Everyone I spoke to was well informed and helpful. They also suggested options.”

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Posted 6 months ago

“Unfortunately, pick up did not go as planned, but they were very sorry and helped out as much as they could.”

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Posted 6 months ago

“I recently purchased a queen mattress from National Mattress Outlet and had a great experience. The staff was knowledgeable and helped me find the right mattress within my budget. Delivery was quick and smooth, and the mattress is super comfortable — I’ve been sleeping much better since! Would definitely recommend them for anyone looking for quality and value.”

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Posted 6 months ago

“Mattress is really good wuality. staff in the office was really helpful”

National Mattress Canada 5 star review on 6th July 2025

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Posted 6 months ago

“fast delivery lol”

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Posted 6 months ago

National Mattress Canada is rated 4.8 based on 16,215 reviews