National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,436 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from Suraj South Mississauga location. I went to the other Mississauga location first but the customer service was very poor. I liked the product so I contacted the South Mississauga location and got excellent customer service from Suraj. He is very passionate about his job and because of him I went through with the purchase of the Mattress. The delivery process went well too! Very happy with the Mattress but more importantly the Customer Service provided prior to my purchase was excellent! I would highly recommend the South Mississauga location if you need a Mattress!”

Helpful Report

Posted 3 months ago

“No hassles, excellent experience Delivery on time, communication was great”

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Posted 3 months ago

“Ordering online was easy, convienant and efficient. Delivery personell were dressed appropriately and proffessional. Thank you,”

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Posted 3 months ago

“The staff were very helpful. It would be great if the plastics on the mattress are cleaned or maybe have sheets on the mattress that can be changed when dirty. Otherwise the warehouse experience is great.”

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Posted 3 months ago

“Good and efficient service. Good quality. Great Price.”

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Posted 3 months ago

“Compact and variety options suitable for the customer.”

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Posted 3 months ago

“Very Comfortable and nice Mattress. Most importantly the overview, pros and cons of each mattress was explained thoroughly. The person who sold was very knowledgeable”

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Posted 3 months ago

“I was really happy to recieve the promp delivery of my bed frame and box spring from National Mattress. Great service and great products!”

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Posted 3 months ago

“Good service and a wide variety of matressess to choose from.”

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Posted 3 months ago

“Worst purchase experience at this store . I paid $55 for them to deliver the new mattress and also removal old mattress from my place but they just left it there. They said they couldn’t take it with them but they never even said that when we paid to get rid of the bed ! We even called the company and they didn’t answer! Even the bed we bought already had stains,like isn’t it supposed to be new? Just a store of lies.I highly recommend other people not to go buy beds there. Extremely bad service. They don’t even deserve 1 star.”

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Posted 3 months ago

“Super helpful. Always had someone to ask questions about the mattresses. Gave us different options based on our preferences. Being able to purchase and take home the mattress that day was fantastic. Thanks”

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Posted 3 months ago

“Just bought our second mattress from National Mattress - love their selection! We've referred many friends who are also very happy with their purchases.”

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Posted 3 months ago

“Very friendly service and did not feel pressured at all to buy anything. Gave them a budget on what I was looking for and they didn’t try to up sale. I would highly recommend shopping here.”

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Posted 3 months ago

“Everything was great lots of selection for every price range To me the only short coming was the delivery While prompt the delivery person once getting his signature let go of the door with 1/3 of the mattress in the door which slammed into me Two seconds of courtesy allowing me to clear the door or get the mattress inside would have made a huge difference”

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Posted 3 months ago

“Trying to call to get info about our delivery which was scheduled for today. Phone is not answered and you can’t leave a message. Tried many times.”

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Posted 3 months ago

“The service was quick and the mattress is great. It’s My daughters first real mattress after toddler bed and she loves it.”

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Posted 3 months ago

“Sales person was very knowledgeable. entire transaction from entering store to walking out a mattress took 15 min.”

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Posted 3 months ago

“We were looking for a plush mattress for our RV, staff was very helpful on the phone and in person. Ordered one in for us, tried display model first and made our purchase. Staff member helped us load, very friendly.”

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Posted 3 months ago

“Very satisfied with the purchase and service,it's my second time I buy from National mattress, probably will buy again in the future...Thank You Again!”

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Posted 3 months ago

“We purchased our mattress and box frame from the store in Barrie. Sales staff were courteous and helpful. Order process was quick and easy. We had to pick up our mattress due to our location being outside their delivery area.”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 15,436 reviews