National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,563 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. Ordering online was easy & convenient. Delivery was relatively quick & the delivery guys were excellent.”

Helpful Report

Posted 5 months ago

“Very knowledgeable and amazing customer service!”

Helpful Report

Posted 5 months ago

“Amazing experience, Conor was very knowledgeable and helpful”

Helpful Report

Posted 5 months ago

“The purchase experience is 5/5. There's a large variety of mattresses to try at various price ranges. The employees aren't on commission - I even heard one encourage a customer to not rule out the cheaper ones. Shout out to Jevon for being particularly helpful. However, I can't recommend them as long as they partner with Go Bolt, who happened to manage my delivery. I requested a Tuesday delivery, then got an email on Sunday saying it will be a Monday (long weekend delivery), and on Monday morning it went back to Tuesday. I wasted two days (including a long weekend) on this. Their customer service refused to give me a time range other than 9am to 9pm. Tuesday - same issue - I get different text notifications throughout the day pushing the delivery back and back. When it finally arrives, the drivers pretended they weren't scheduled to move my old mattress to the curb (I paid for that) and they don't put the mattress on the frame / take out the plastic (I paid for that too, it was all in my invoice). From what I gather from the store staff, this is a common experience with Go Bolt. Management continues to use them and ignore's their employees who have to deal with grumpy customers. There's also no way to contact them or get support. I can't recommend purchasing any mattress from here until they change their delivery partner. In addition, I sent an email to your support email address regarding this, but haven’t received a response.”

Helpful Report

Posted 5 months ago

“We had a good experience with the sales representative and the delivery service was great and fast. Definitely recommend them.”

Helpful Report

Posted 5 months ago

“Shoutout to Jevon from the markham location for his kindness and patience, he's knowledge and very helpful. Hes also very patient and lets you take your time to decide. Delivery was also very quick and easy. Thank you!”

Helpful Report

Posted 5 months ago

“Extremely happy with the very helpful and knowledgeable service from Gregory. I had just come from The Brick where I had been looking for a good matress. Unfortunately, the salesgirl was harrassing me into buying a matress so I left the store . Thats how I came upon National Matress and was thrilled to know that the sales people do not work on commision. I am a sidesleeper but have bad shoulder tendonitis in both shoulders due to my job. Gregory suggested testing out a bunch of matresses. I was thrilled to finally experience a matress that did not induce any shoulder pain when all the rest did. The (soft) Sealy Posturepedic was the one for me!! Ive been sleeping pain free and very comfortable!! Thank you so much Gregory for helping me to find the one for me!! Sarah C.”

Helpful Report

Posted 5 months ago

“Eden was very helpful in explaining the specifics of the mattress and materials involved and it's impact on sleep. Also noted what mattress type goes well for each sleep posture. I recommend trying this place and you have options for varied budgets.”

Helpful Report

Posted 5 months ago

“Loved dealing with this store, they have really good mattress's for a good price. The staff are also very helpful and knowledgeable.”

Helpful Report

Posted 5 months ago

“Great service just prices went up in a week and din get any working on that”

Helpful Report

Posted 5 months ago

“They were helpful and knowledgeable. Arrived quickly!!”

National Mattress Canada 5 star review on 22nd May 2026

Helpful Report

Posted 5 months ago

“The mattress arrived on time and quickly”

Helpful Report

Posted 5 months ago

“Product was out of stock much longer than expected but I was given free delivery to make up for it.”

Helpful Report

Posted 5 months ago

“Best mattress company in Canada”

Helpful Report

Posted 5 months ago

“Went to store, they were very helpful. Picked out mattress and box spring. Quick delivery a few days later. The combination of my mattress and box spring made the bed too high for me. I called them after the delivery, they exchanged it for a low profile box spring and was delivered the next day! Great Customer Service. Will recommend for sure!”

National Mattress Canada 5 star review on 21st May 2026

Helpful Report

Posted 5 months ago

“It was my first time shopping at National Mattress and I gotta say the experience was phenomenal. The sales rep was very helpful, there were lots of options and of good quality.”

Helpful Report

Posted 5 months ago

“i order the mattressat 9pm at night, it was delivered 9am the next morning. we love it.”

Helpful Report

Posted 5 months ago

“The staff is great. The price is very reasonable.”

Helpful Report

Posted 5 months ago

“Quick, prompt & professional service. The mattress was delivered efficiently and the product is great.”

Helpful Report

Posted 5 months ago

“Perfect transaction online. Confirmation of purchase and delivery window promptly received. Mattress arrived when stated and delivery staff were very polite and helpful.”

Helpful Report

Posted 5 months ago

National Mattress Canada is rated 4.8 based on 18,563 reviews