National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,256 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th September 2026

1278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product exactly as described. Great communication for delivery. Very pleased.”

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Posted 4 months ago

“The staff of National Mattress were very helpful. My first purchase was extra firm and wasn’t a good fit for my body but the staff were really patient and helpful in selecting a new mattress.”

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Posted 4 months ago

“The website had a lot of useful information that helped me find the mattress that fit my needs. The comfort analysis was great for this. Delivery was fast and the drivers were friendly and helpful. The first mattress had some damage so they took it back and I scheduled a new delivery for two days later and the mattress arrived in great condition and is now expanding and airing out.”

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Posted 4 months ago

“I got this mattress extra firm and for real this change my life, now I can sleep better honestly it’s a super comfortable mattress.”

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Posted 4 months ago

“We had an excellent experience finding an affordable mattress here. Wayne seemed very knowledgeable about the products on display and was available when we had a question. An evening email for a delivery date change was responded to as soon as the store opened the next morning. We look forward to receiving our mattresses.”

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Posted 4 months ago

“Great experience overall! It was nice having the delivery people call me when they were nearby. It would be nice if I could see how many stops away the delivery driver was prior to the delivery, as I was in between moving, so I could better plan for being at my new place to receive the delivery. However, I was happy with the experience, so I don't have much to complain about!”

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Posted 4 months ago

“Incredible Value, Service, and Comfort! I recently purchased a new mattress from National Mattress (Hybrid), and I can honestly say it was one of the best retail experiences I’ve had. After shopping around at the big-name stores, I was blown away by how much better the prices were here—and without compromising on quality! Here is why I highly recommend them: Knowledgeable & No-Pressure Staff: The team (a special thanks to the team at the Markham location!) was incredibly helpful, patient, and knowledgeable. They took the time to understand my sleeping habits and budget, helping me choose the perfect mattress rather than trying to upsell me. Great Selection: They have a wide variety of mattresses to choose from, and the best part is you can try them all out in their warehouse-style showroom. Fast & Efficient Delivery: The next-day delivery was incredibly fast and smooth. The delivery team was professional, kind, and kept me updated on the ETA. Comfort & Quality: I’ve been waking up with zero back pain for the first time in months. The mattress is high quality and worth every penny.”

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Posted 4 months ago

“The customer service representatives were extremely helpful and friendly. Their knowledge and efficiency made my shopping experience less stressful and more enjoyable.”

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Posted 4 months ago

“Very comfortable and affordable mattress. The experience in store was very attentive and helpful. They have a wide selection of options to choose from. I will continue to purchase from this company. I highly recommend”

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Posted 4 months ago

“In stock RV sized mattresses available and took ours home immediately.”

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Posted 4 months ago

“Its more than a week now. No delivery confirmation yet. Called about the delivery status, I was told it may take another 1-2 week. In this age of same-day or next day delivery, didn't anticipate this. Shouldn't have ordered from here.”

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Posted 4 months ago

I’m sorry for the frustration regarding your delivery timeline. We absolutely agree that fast delivery is important, which is why we pride ourselves on offering next-day delivery for all of our in-stock items. However, the specific item you purchased was out of stock at the time. As our team mentioned during your visit in-store, we are currently waiting on a shipment from our supplier to fulfill your order. We understand it’s tough to wait, so if you need an item sooner, please reach out to us. We would be happy to help you swap it for an in-stock alternative or assist with a cancellation.

Posted 4 months ago

“We recently bought a mattress and had a really great experience. It’s super comfortable and has honestly improved our sleep so much. Arnold was amazing! He was so helpful, patient, and easy to talk to. He really took the time to help us find the right fit without any pressure. Highly recommend!”

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Posted 4 months ago

“fast and trustable service thanks for thier service”

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Posted 4 months ago

“Great price for the mattress you get. Purchased 2 mattress from them and quick delivery.”

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Posted 4 months ago

“Great customer support. I had to return my mattress and it was a seemless process. The four is because I am still waiting for a refund since I have to donate it and get a receipt which I have not been able to do. Overall it was a great experience”

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Posted 4 months ago

“The staff at National mattress are very knowledgeable and very nice. National mattress has a large selection of mattress to chose from and at all price ranges. I bought my mattress there and delivery came the next day. Very happy with service.”

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Posted 4 months ago

“Best firmest mattress in the world!”

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Posted 4 months ago

“We needed a new mattress and read good things about National Mattress Outlet online. The experience did not disappoint! The sales staff were very helpful and knowledgeable, but not at all pushy. I always felt like I was getting good advice as opposed to a hard "sell" on an upgrade. We were helped by Eden, who was very knowledgeable and helped us a lot in narrowing down our selection. We didn't feel rushed and got to try all of the different mattresses in the warehouse. Once we made our decision, the purchase was straightforward and we had our mattress delivered within a couple of days. All of the inventory have prices and descriptions posted right on the products, so there are no surprises. The sales representatives even helpfully explained how the showroom was laid out with different products and price ranges. All in all, this was a fantastic experience. I'll definitely come back when it's time to purchase another mattress, and will recommend this store to friends and family.”

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Posted 4 months ago

“Henry was awesome to work with!”

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Posted 4 months ago

“Great prices and delivery was super fast.”

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Posted 4 months ago

National Mattress Canada is rated 4.8 based on 18,256 reviews