National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,810 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service! I purchased online and despite saying earliest delivery was a few days later then we're able to accommodate me during the weekend”

Helpful Report

Posted 3 months ago

“The shop assistant explain the products, delivery process, and also membership perks very well.”

Helpful Report

Posted 3 months ago

“The mattress arrived perfectly on time, and my son loves it.maybe too much. It’s like a black hole every time he tries to study, he just gets sucked back into the pillows!”

Helpful Report

Posted 3 months ago

“Good communication, good bed, good price.”

Helpful Report

Posted 3 months ago

“We enjoyed our contact with your Salesperson, He gave great advice both with the mattress and a cooling cover. Thev delivery went vas promised onn the next day, a Sunday. We remain very comfortable and I hope we continue to have this level o comforort withn the passing of time.”

Helpful Report

Posted 3 months ago

“This is the third time I’ve purchased a mattress from these guys and I can’t imagine I would ever decide to use anyone else. Their customer service is just as impressive as their prices. I’ve requested changes to delivery times and delivery type (front door vs room of choice) after purchase and it’s been a seamless process. They’re very friendly and helpful and I can’t speak highly enough of my experience with them.”

Helpful Report

Posted 3 months ago

“Sales staff was great. Zero pressure and got us setup with a new mattress quickly.”

Helpful Report

Posted 3 months ago

“March 2026: I had an excellent experience at National Mattress Outlet in Markham, Ontario. Henry assisted me, and during my visit at the store and in subsequent interactions, he was unfailingly polite, patient and helpful. Delivery was on time as promised, although I would have preferred a little more flexibility on the delivery logistics. However, after several experiences in other stores, I have no hesitation at all in recommending National Mattress, Markham. Also, the mattress is excellent.”

Helpful Report

Posted 3 months ago

“Excellent customer service, Yamen was super at helping me find my daughter a perfect mattress✅ and they delivered it on time. Thank u”

Helpful Report

Posted 3 months ago

“We had the best experience during our visit. The staff member was very informative but also gave us space to discuss on our own. I’ve already recommended this location to family.”

Helpful Report

Posted 3 months ago

“I had a great experience with National Mattress from start to finish. I visited both their Kitchener and Mississauga locations, and the staff at each store were friendly, knowledgeable, and very helpful without being pushy. Overall, I’d definitely recommend National Mattress if you’re looking for a smooth, reliable, and stress-free mattress shopping experience.”

Helpful Report

Posted 3 months ago

“In February of 2026 I purchased from National Mattress a SPRINGWALL® Chiropractic® 12" Plush Hybrid Mattress - Queen. As soon as I cut open and removed the plastic bag I smelled a distinct odour of cigarette smoke. Is it something else? Anyone have this same experience? Otherwise the plush soft mattress is great especially with the top generously rounded edges. So you can have a day nap on your stomach and not be bothered by the mattress edge digging into your feet tops if hang your feet over the edge.”

Helpful Report

Posted 3 months ago

“Great options for all price points. Great customer service. Open weekends .”

Helpful Report

Posted 3 months ago

“Easy mattress delivery service.”

Helpful Report

Posted 3 months ago

“Great service and fast delivery, with competitive prices! An excellent place to buy a mattress, would recommend.”

Helpful Report

Posted 3 months ago

“Salesman was polite, patient and knowledgeable”

Helpful Report

Posted 3 months ago

“I recently purchased the CHIROFOAM™ XF 10" Extra-Firm Memory Foam Mattress (King), and I’m really satisfied with my experience. The mattress provides excellent support, especially if you prefer a firmer feel, and it has significantly improved my sleep quality. I now sleep comfortably through the night without waking up with back or body aches. The build quality feels solid, and it holds its shape well. Overall, a great choice for anyone looking for a supportive and comfortable extra-firm mattress.”

Helpful Report

Posted 3 months ago

“Had a great experience shopping with National. The salesperson was attentive and helpful, allowing us to take our time testing different models without any pressure. We made a purchase that day, had our mattress shipped the next day and felt like we got fair deal and good value for our money.”

Helpful Report

Posted 4 months ago

“Second time purchasing from National Mattress, second great experience. Won't be going anywhere else for a mattress anytime soon.”

Helpful Report

Posted 4 months ago

“We've now purchased a couple of mattresses from National Mattresses, and we are very happy with the quality and comfort of them both. Our recent purchase with sales rep Alex was very helpful and friendly. Service was easy and delivery quick. We will definitely go back for future purchases. Thank you Alex for your help and service. Mary Dias”

Helpful Report

Posted 4 months ago

National Mattress Canada is rated 4.8 based on 17,810 reviews