National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,256 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th September 2026

1278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great in store service, kind staff, no pressure sales & lots of information providedl Delivery staff provided updates on delivery, great staff as well.”

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Posted 4 months ago

“Very better than other retails.”

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Posted 4 months ago

“Great mattress and customer service! The delivery person was super helpful and went out of their way to make sure the mattress could be most conveniently moved to my new condo. My second bedroom is now so comfortable to sleep in. Will buy another mattress for my master bedroom soon!”

National Mattress Canada 5 star review on 29th April 2026

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Posted 4 months ago

“I had been researching mattresses for some time when I came across several options. After comparing prices, I found that National Mattress offered the most competitive rates. They also provided a price-matching policy, and I tried my best to find a better deal elsewhere; unfortunately, it was impossible, as they truly have the best prices in the market. I was very impressed with their speedy delivery, as they delivered my mattress the next day. Thanks for the impeccable service and timely delivery!”

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Posted 4 months ago

“Efficient fast and Well organised. Really appreciated the free delivery for ground floor. Thank you”

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Posted 4 months ago

“Price was decent but so far I’m VERY unpleased :( The website said next day delivery.. Then the first email I got said I’d be receiving my mattress on Sunday April 26. It is now Wednesday evening and still no mattress. :( k had plans and this has messed it all up! I emailed the company but hadn’t heard back, so I phoned them. They said it’s a website glitch and hopefully I’ll be getting it soon.. no actual information about when. They didn’t know if it had shipped or not, when it would arrive, or a tracking number. I spent a lot of money on the mattress and now I’m wondering if it’s even coming. I’m going to need to make other sleeping arrangements, too.”

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Posted 4 months ago

“Amazing experience, i found what i was looking for. Extra firm matress and it is really helping my back ache problem. Would definitely recommend to my friends and family.”

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Posted 4 months ago

“I was asked to pay the delivery people 40$ cash to take the matress and boxapring into my condo, or they were going to leave them in the lobby. They also left the plastic on the matress.”

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Posted 4 months ago

“Very well taken care of! Wish was more bed related items to purchase all in one location!”

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Posted 4 months ago

“Amazing customer service”

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Posted 4 months ago

“Gregory S. was extremely helpful throughout the process. He answered all of my questions thoroughly and took the time to walk me through a variety of mattress options. He clearly explained the pros, cons, and key differences between each one, which made the decision much easier. At no point did I feel any pressure or that he was steering me in a particular direction—just honest, helpful guidance. It was a very comfortable and positive experience overall.”

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Posted 4 months ago

“Service was top-notch. The sales reps were knowledgeable and polite, and the price was a pleasant surprise as well.”

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Posted 4 months ago

“I bought my mattress in store. Customer service was very helpful and polite. And delivery service was excellent right on time,,,,,”

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Posted 4 months ago

“We were looking for eight mattresses for hours fish camp. The staff showed us various options in our size. Appraising was better than we expected. Great overall experience”

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Posted 4 months ago

“This was our third purchase in the last two years. The selection is good and the prices are very effordable. Great customer service. Highly recommended.”

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Posted 4 months ago

“It was mostly a good experience, but delivery did not meet expectations. Being in the middle of a move it would’ve helped to be able to book the time window when the package would arrive. And even when it arrived, since I live in a condo, it only got delivered to the lobby, and not the front door of the apartment.”

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Posted 4 months ago

“Excellent service, no pressured sales tactics. Pavan S was super helpful, worked methodically through finding the best fit for our mattress purchase based on our customized needs. Prices are also unbeatable.”

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Posted 4 months ago

“Nice Quality, Nice time response”

National Mattress Canada 5 star review on 28th April 2026

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Posted 4 months ago

“The product and next day shipping are next to none!”

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Posted 4 months ago

“Manvir did a great job from start to finish. We needed a mattress for our daughter who is attending university. Manvir provided us with options so we could make an informed decision. He knows his products and answered every question patiently. We will definitely be shopping at National Mattress again for our future mattress needs.”

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Posted 4 months ago

National Mattress Canada is rated 4.8 based on 18,256 reviews