National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,561 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff is nice and helpful. The shopping experience was good”

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Posted 4 months ago

“I have been a loyal return customer of National Mattress since 2018, and they never disappoint! They are always incredibly helpful and make the entire process so fast and smooth. I highly recommend this awesome company to anyone looking for a great mattress and pillow!”

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Posted 4 months ago

“Excellent customer service and a quality mattress at affordable prices. Would definitely return and recommend to others.”

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Posted 4 months ago

“Staff at National Mattress were extremely helpful! I greatly appreciated their assistance and knowledge. Thank you very much!”

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Posted 4 months ago

“I bought the Chelsea mattress, and it’s probably the most comfortable mattress I’ve ever had. Great cushion and the medium is very plush without letting you sink into the fabric too much.”

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Posted 4 months ago

“Jevon was great in the Markham store. Good price and on time delivery. Appreciate the service.”

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Posted 4 months ago

“Good service!”

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Posted 4 months ago

“Great service, no high pressure sales tactics, and we left with a mattress we were happy with at a good price.”

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Posted 4 months ago

“Suraj did an amazing job helping us look for our next mattress. He was extremely patient and spent the time to answer all of our questions and provide recommendations based on our sleep positions. Customer service here has been top notch.”

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Posted 4 months ago

“The people at the store were very polite. When we had a problem with the first mattress it was exchanged with out any hassle. Great place to get your mattress.”

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Posted 4 months ago

“Had what I needed in stock, and at least a few options (busy time of year for RV mattresses).”

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Posted 4 months ago

“We had a mixed experience. Our first visit to the shop was great. We had great advice. Because of travel we couldn't buy then. A few months later our visit was so unpleasant. Three guys all three refusing to give any advice other than try the mattresses. When I asked specific questions they brushed them off. I felt really unwelcome and would have left if I didn't really need a mattress. As for delivery they need to give some idea if part of the day in advance. We wasted a whole day. All that aside for now we like the mattress.”

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Posted 4 months ago

“Very attentive staff. Great selection. Fast turnaround. Highly recommend!”

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Posted 4 months ago

“We’ve been here twice now to get new mattress and we won’t go anywhere else. Alex is amazing, so helpful!”

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Posted 4 months ago

“Great mattress selection with amazing prices! Great discount offers on accessories when purchasing a mattress. The best customer service I have ever experienced with any business!! My original mattress that was delivered had a very minor scuff which I failed to notice when it was delivered. Even though it was a very minor cosmetic issue...when I contacted customer service they quickly responded and helped with a solution. Since the mattress was temporarily out of stock and they suggested I still use it temporarily while waiting for a replacement. A few days later I got an email that it is back in stock and delivery/pickup of the original was arranged for the next day. The delivery itself was quick and delivery persons were very friendly and helpful. 100/10 for National Mattress, will highly recommend to everyone and I will be back very soon for all my families mattress needs.”

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Posted 4 months ago

“When we tried the mattress at the store it was exactly what we needed. We will put a further review when the mattress is received as it is being shipped to us.”

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Posted 4 months ago

“Really impressed i went in the store 20 minutes before closing ordered 2 products and they were delivered the next day (on a Sunday) definitely will be back customer service was very good”

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Posted 4 months ago

“Alex is such a great "kid" ;-)! He's personable, not at all pushy and very knowledgeable about the products in store. I hope our mattress is as good as is suggested.”

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Posted 4 months ago

“Was an excellent experience- their CS team is fantastic and were quick to help when i had a delivery question when doing my online order. box spring is exactly as i was expecting and delivery was easy as anything due to the live tracker- 10/10!”

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Posted 4 months ago

“We were looking a replacement mattress for our spare bedroom and thought we would try National Mattress as we had never been there before. The store in Mississauga was great with a wide range of options and very knowledgable staff that helped us find exactly what we were looking for. We are very happy with the mattress we bought and were pleasantly surprised by the reasonable price. I would highly recommend visiting their store if you are in the market for a new mattress.”

National Mattress Canada 5 star review on 1st June 2026

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Posted 4 months ago

National Mattress Canada is rated 4.8 based on 18,561 reviews