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National Mattress Canada Reviews

4.8 Rating 16,711 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,711 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 8th April 2026
Tabatha C
National Mattress Canada 5 star review on 7th April 2026
Alvaro P
National Mattress Canada 5 star review on 7th April 2026
Alvaro P
National Mattress Canada 5 star review on 7th April 2026
Alvaro P
National Mattress Canada 5 star review on 7th April 2026
Jonathan N
National Mattress Canada 5 star review on 6th April 2026
Olena S
National Mattress Canada 5 star review on 6th April 2026
Olena S
1245
Anonymous
Anonymous  // 01/01/2019
The staff was very friendly and helpful. They assist us to select the right product
Helpful Report
Posted 4 months ago
From order to delivery was quick
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Posted 4 months ago
Loving my new Evergreen Aspen mattress. I visited both the North York and Markham location, and Yaman and Henry were incredibly helpful and patient in my indecisiveness. I didn't feel pressured to make a decision. I had a very positive experience at National Mattress and I'm so glad I found the store. I will definitely be back for my mattress needs.
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Posted 4 months ago
Great store with great service...the staff is always friendly and they do advise on making right choices. We were assisted by Suraj....and he was great 👍.
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Posted 4 months ago
Best prices and quality compared to every other seller and I believe I checked every other mattress seller. On top of that Eden S and Conor T at Mississauga Kitimat location were great, straight forward, very helpful and knowledgeable and not pushy and hovering around, and respecting our budget, me and my girlfriend left happy with the purchase and experience and talking about how much better the salespeople were than the other stores we went to. Would definitely recommend this location
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Posted 4 months ago
Super fast delivery and incredibly friendly and helpful staff
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Posted 4 months ago
Had a pleasure to deal with Hardik. Honest and to the point salesperson. However, store as a whole needs better customer service on phonecsall. Me and wife tried calling other stores so many times, phones kept ringing but no response.
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Posted 4 months ago
I ordered a double bed for my daughter’s room. There was a specific brand I was looking for, and National Mattress happened to carry it. Even better, it was delivered the next morning! Delivery was seamless and quick. I would order from here again :)
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Posted 4 months ago
Good proces, fast delivery
Helpful Report
Posted 4 months ago
Very knowledgeable and professional staff made our purchase easy and full satisfactory.
Helpful Report
Posted 4 months ago
The entire process of getting a new mattress was seamless. There were tons of samples in the warehouse to try out, and the sales rep was not pushy at all — just super informative and genuinely helpful. The prices were great, especially compared to other stores selling the same products for way more. Delivery was quick (available as soon as the next day), and the delivery staff were fantastic. Overall, a smooth, stress-free experience from start to finish!
Helpful Report
Posted 4 months ago
staff were very helpful and nice. also i liked it that i got a lot of time to try different mattresses. im happy with the experience.
Helpful Report
Posted 4 months ago
Amazing prices, near frictionless customer service (in person and online) have been great… especially as I was changing my order around.
Helpful Report
Posted 4 months ago
Did the whole process on-line after comparison/price shopping. Chose a delivery date/time on-line. Also selected a 'White Glove" set-up which I thought was reasonable priced. I was particularly impressed with the delivery truck tracking system. Three men coaxed a King mattress up a very narrow stairway and then put the old mattress in our garage for pick up. All in all a very good seamless process. I am now a big fan of National Mattress. All in all a very good process
Helpful Report
Posted 4 months ago
I recently purchased a queen-size mattress from National Mattress, and I couldn’t be happier with the entire experience! The quality of the mattress is fantastic, and I’ve been sleeping better than ever. I especially want to highlight the amazing customer service I received. The representative who helped me, was incredibly kind, patient, and knowledgeable. She took the time to answer all my questions and made the whole process smooth and enjoyable. Overall, I had an outstanding experience and would absolutely recommend this company to anyone looking for great products and exceptional service. Thank you for going above and beyond! They also have great prices!
Helpful Report
Posted 4 months ago
The sales staff was very knowledgeable on the matress, and the delivery gentlemen were quick and prompt.
Helpful Report
Posted 4 months ago
Great service I called looking for the same mattress we had purchased 3 yrs prior They had one left I drove down to Markham store paid for it and they loaded it into my truck and brought it home Thank you
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Posted 4 months ago
Excellent service.
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Posted 4 months ago
So Great matress and good support. delivery was good.
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Posted 4 months ago
The staff was very informative and helpful and delivery was done on time . I would recommend this store to my friends. I had a great experience.
Helpful Report
Posted 4 months ago
National Mattress Canada is rated 4.8 based on 16,711 reviews