National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,562 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,562 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Edin was very helpful, and we are so happy with the purchase of the mattress. Best price in and around the city.”

Helpful Report

Posted 5 months ago

“I am very happy with my mattress buying experience with National Mattress. They have good variety of mattresses from Firm to extra firm mattresses. They made it very easy for me to use my warranty to exchange my mattress from firm to Extra firm mattress. I am using my mattress for a week now and so far so good.”

Helpful Report

Posted 5 months ago

“Surprised by the communication even done all online! The description was bang on and I couldn’t be happier with trusting National Matress for buying my bed!”

Helpful Report

Posted 5 months ago

“Their mattresses are good but their after sale service is great. They have vast variety of mattresses suitable for every budget type.”

Helpful Report

Posted 5 months ago

“We were so pleased with Logan T. who listened to our needs and recommended so many great mattreses untill we tested the perfect one for us. Logan was so knowledgeable about every brand of mattress and was very patient with us. Highly recommend National Mattress! M. Botkin”

National Mattress Canada 5 star review on 25th May 2026

Helpful Report

Posted 5 months ago

“Great customer experience. Highly recommend it.”

Helpful Report

Posted 5 months ago

“Arnold was extremely knowledgeable and helpful in Introducing us to the vary types of mattresses. He did not pressure us to purchase and recommended we try several types of make and model.”

Helpful Report

Posted 5 months ago

“Compared to other mattress stores, it was refreshing to have an associate who seemed to actually want to help and inform rather than just try to sell.”

National Mattress Canada 5 star review on 24th May 2026

Helpful Report

Posted 5 months ago

“Apart from spelling my name incorrectly, they did everything the right way, and politely. Very professional behaviour of the staff and answered all my questions and concerns.”

Helpful Report

Posted 5 months ago

“The sales Representative, Jun, was well mannered, curtious and well informed regarding knowledge of the products (matresses and accessories). He was supportive of my needs and thoroughly professional. T. D'Amario”

Helpful Report

Posted 5 months ago

“Good service”

Helpful Report

Posted 5 months ago

“I purchased a Beautyrest king-size mattress from National Mattress in September of last year. After sleeping on it for several months, I started experiencing back pain and reached out to their support team to see if anything could be done. Even though I was past the 100-day guarantee period, they still honoured an exchange for me, which I really appreciated. I’ll be honest — the first mattress delivery had some issues, and on two separate occasions the mattress was not successfully brought upstairs. However, on the third attempt they sent their best delivery crew, Shivam and Qadar, and if it wasn’t for them the delivery would not have been successful. They were professional, hardworking, and went above and beyond. When it came time to exchange the mattress, Jun helped my wife and I find the right fit. He was patient, knowledgeable, and took the time to show us multiple options without rushing us. We ended up choosing a firmer king-size mattress and were so happy with the experience that we also purchased an additional mattress for our son. I specifically requested Shivam and Qadar again for the second delivery, and they actually came on their day off to help complete it. That level of customer service is hard to find nowadays. Overall, I’m very impressed with the service I received from the sales, support, and delivery teams at National Mattress. Because of how they handled everything, especially after the initial issues, I would absolutely recommend them to friends and family and would definitely shop there again in the future.”