National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,712 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 8th April 2026

Tabatha C

National Mattress Canada 5 star review on 7th April 2026

Alvaro P

Jonathan N

National Mattress Canada 5 star review on 6th April 2026

Olena S

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 4 months ago

“Mattress delivery and communication was quick and friendly. And our purchase and in-store help went over smoothly. We came in knowing the rough outlines of what we were looking for, tested around 6 and that was it :). Very friendly staff.”

Helpful Report

Posted 4 months ago

“I was pleased with the help I received from the sales person in the Kitchener store.”

Helpful Report

Posted 4 months ago

“My wife and I recently bought a mattress from National Mattress Outlet, and we couldn’t be happier with both the product and the experience. From the moment we walked in, the staff were welcoming, patient, and genuinely interested in helping us find the right mattress for our needs and budget. We can tell they truly care about their customers and take pride in being a local business. The quality of the mattress is fantastic; super comfortable, supportive, and clearly made to last. The delivery was quick and easy, and the whole process felt smooth and personal from start to finish. It’s rare these days to find a company that combines great prices and amazing service. I’m so glad we chose to support a local business like National Mattress Outlet; highly recommend them to anyone looking for a great night’s sleep!”

Helpful Report

Posted 4 months ago

“The team at national mattress really helped us find the right mattress for us. They took their time to show us different selections . They were very informative on every single mattress and how each one would affect your lifestyle . Choosing a mattress is often overlooked but people don't realize they spend most their life on this product that gets least attention . Definitely recommend this store and the pricing is unbeatable.”

Helpful Report

Posted 4 months ago

“This company was a dream to deal with, the website was clear, precise & easy to both understand and use. There is a fantastic quiz to help you pick the right type of mattress for your sleep style, chiropractic needs and price point etc I took the quiz & I could not be happier with what was suggested, I had forgotten what a good night's sleep felt like! The entire team of National Mattress is fabulous right through to the delivery gentlemen that were delightful, polite & respectful. It's so refreshing to deal with a Canadian company & purchase a Canadian product as well as be COMPLETELY SATISFIED with both your experience & your purchase! I literally can't say enough positive things about the company. If your in the market for a new mattress, you want to wake up happy, refreshed as well as well rested look no further than this amazing company, you can thank me later. Sincerely, Shannon Johnson”

Helpful Report

Posted 4 months ago

“Good experience, 👍”

Helpful Report

Posted 4 months ago

“Great customer service and very helpful”

Helpful Report

Posted 4 months ago

“Great speedy service. Loved getting matress next day as well mainly bouhht due to current one causing back pain. Now pain fully gone!”

Helpful Report

Posted 4 months ago

“I wanted a super firm flippable mattress and that is exactly what I received!!”

National Mattress Canada 5 star review on 21st November 2025

Helpful Report

Posted 4 months ago

“Professional, efficient customer service. Large selection of mattresses online and in the showroom. Seamless delivery process.”

Helpful Report

Posted 4 months ago

“Very happy with their customer service and delivery.”

Helpful Report

Posted 4 months ago

“Loved the quality of the mattress . Bought twin xl and then a queen”

Helpful Report

Posted 4 months ago

“Matress was pretty solid, took couple of days to get used to it since it was extra firm for my lower back issues.”

Helpful Report

Posted 4 months ago

“Great experience and timely delivery. Recommend!”

National Mattress Canada 5 star review on 20th November 2025

Helpful Report

Posted 4 months ago

“Nice firm, I like it”

Helpful Report

Posted 4 months ago

“Have been their customer since 9 years. Have three mattresses in house that were purchased from them. The quality is good and prices are reasonable.. The recent purchased mattress turned out too soft for us, so we had exchange that with the firm one. The exchange process was pretty easy going too.”

Helpful Report

Posted 4 months ago

“We were looking to buy 2 mattresses and Suraj was very helpful! Helped us sort our mattresses efficiently! He was very knowledgeable about what the differences and the different types.”

Helpful Report

Posted 4 months ago

“Very good service from order to delivery.”

Helpful Report

Posted 4 months ago

“The mattress was back ordered but the process was smooth from ordering to delivery. The staff was very helpful and the mattress is exactly what I wanted”

Helpful Report

Posted 4 months ago

National Mattress Canada is rated 4.8 based on 16,712 reviews