National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,845 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,845 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 29th July 2026

1260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mattress came on time but they lost the box spring but they did send it the very next day with no problem. Thank you!”

Helpful Report

Posted 11 months ago

“Great service!”

Helpful Report

Posted 11 months ago

“It was a great experience buying mattresses from them. Hardik was very helpful and helped us pick the right mattresses and answered all our questions. It was our first time buying mattresses from them and from our experience I will definitely recommend them to all my friends and family.”

Helpful Report

Posted 11 months ago

“Thank you”

Helpful Report

Posted 11 months ago

“Medium firm, comfortable, little movement”

Helpful Report

Posted 11 months ago

“Thank you”

Helpful Report

Posted 11 months ago

“I recently purchased a new mattress from National Mattress, and it was a pleasant and easy experience. The staff was knowledgeable and provided me with a lot of information regarding the various brands and options to make the right choice. This was completely opposite from my recent mattress shopping experiences, where I felt I was being pressured by pushy salespeople to buy the most expensive mattress in the store. I would definitely recommend shopping at National Mattress both for the service and the prices.”

Helpful Report

Posted 11 months ago

“Great customer service! Greeted us with a smile. Was patient with my friend and I as we browse the selection of mattresses.”

Helpful Report

Posted 11 months ago

“Waiting for delivery right now. Great experience and great price. Staff member on the sales floor was phenomenal and amazingly knowledgeable about the mattresses in stock. Will buy from them again next time I need a mattress.”

Helpful Report

Posted 11 months ago

“We entered a warehouse with lots of selection, and were immediately greeted by a friendly staff person who was very knowledgeable. He let us have our space to browse but was available when we had question. The delivery options were great too.”

Helpful Report

Posted 11 months ago

“I went into the store about 3 Minutes before closing (thought it was open an hour later than it was) and the salesperson was extremely helpful and got me what I needed and out the door in just a couple of minutes with a smile on his face joking with me. Very professional and a pleasure to deal with. I don't need items from a mattress store often but when I do I will always return here.”

Helpful Report

Posted 11 months ago

“Great service. Fast and right on time”

Helpful Report

Posted 11 months ago

“Very helpful staff who were very knowledgeable about mattresses. Staff were not pushy and let us shop at our own leisure. When we decided on our mattress the staff quickly put in our order and gave us options for delivery.”

Helpful Report

Posted 11 months ago

“I had a great experience purchasing my mattress. The customer service was excellent — the consultant was very knowledgeable, patient, and helped me choose the perfect option. I really appreciate that the store offers a 100-night trial period, which gives peace of mind and the possibility to exchange the mattress if it doesn’t suit you. I tried different models in the showroom and was impressed with the comfort and quality. Overall, I’m very satisfied with my purchase and highly recommend this store to anyone looking for a new mattress!”

Helpful Report

Posted 11 months ago

“Sales guy was great. Everything went smoothly”

Helpful Report

Posted 11 months ago

“Great customer experience and an even greater mattress selection.”

Helpful Report

Posted 11 months ago

“Very good service and very kind . Got the attention in person and the delivery was on time”

Helpful Report

Posted 11 months ago

“I'm supposed to receive my boxspring tomorrow. It was special because it's solid all the way through, no gaps! Craig was amazing at getting this for me at a great price. I'm grateful for his help as well as Charlie who helped me out as well. I look forward to a great sleeing experience and delivery. Thanks!!”

Helpful Report

Posted 11 months ago

“Need more interactions with explaining different products”

Helpful Report

Posted 11 months ago

“The mattress is great so far and so soft. Really easy to unpack and set up. It does have a bit of spring but I’m happy with how pillowy it is.”

Helpful Report

Posted 11 months ago

National Mattress Canada is rated 4.8 based on 17,845 reviews