National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,557 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,557 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The selection of mattresses is vast, and the price compared to other outlets is much better. The sales agent was very helpful and made it clear that there would be a no nonsense , no fee procedure if necessary in order to switch a mattress to a different model if the one I purchased was not right. Great Job!!”

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Posted 3 months ago

“The store is beautifully laid out and the staff are Incredible knowledgeable about all the product. Plus, the prices are incredibly reasonable. I'd definitely recommend this to people.”

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Posted 3 months ago

“National Mattress provide exemplary customer service taking the stress out of shopping online for a mattress. They provide excellent service backed by a return policy and incredible 10 year warranty. Absolutely the best!”

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Posted 3 months ago

“We had a fantastic experience at National Mattress thanks to Will! He was knowledgeable, patient, and took the time to understand exactly what we were looking for without any pressure. He explained the differences between the mattresses and helped us find the perfect one for our needs and budget. His customer service was outstanding from start to finish. If you're shopping for a mattress, I highly recommend asking for Will—you won't be disappointed. Thanks again for making the whole experience easy and enjoyable”

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Posted 3 months ago

“Our experience was brief, unconstrained and quite effortless. All we had to do was sleep on a bunch of beds. Where else can you find such an experience in our chaotic world. If that's not enough, they did not try and upsell us neither did they limit us from suggesting cheaper options. Jun, was always there when we needed without hovering. The store is a bit of a trek out of town but if that's what gets you great value and services, I'm in bed with the idea!”

National Mattress Canada 5 star review on 27th July 2026

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Posted 3 months ago

“Excellent service!”

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Posted 3 months ago

“I travelled from Vancouver to Toronto. Someone recommended National Mattress for their quality and value for money. I visited them. I made my purchase because: 1) Arnold listened to all my inquiries and he answered all my questions with patience and knowledge. 2) I could compare all brands and types with their prices. 3) Delivery was fast and friendly with no damage. Now that I had a good and easy sleep, I am going to recommend National Mattress to anyone looking for value and quality. I”

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Posted 3 months ago

“The mattress is great, and the service is excellent.”

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Posted 3 months ago

“Both the delivery and the pickup were seamless. Competetive pricing. The return policy did not mention deducting the delivery fee that on my invoice was free. They kept $40.00 stating they did not refund delivery fees even though delivery was free. After a while they just stopped responding. All thier showroom mattresses are covered in thick plastic that makes it impossible to feel the fabric and really hard to get a good feel for the mattress itself. I will not be bothering with National Mattress again. A costly mistake when travel expenses are added on.”

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Posted 3 months ago

“Jun was very kind and professional. I loved the experience.”

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Posted 3 months ago

“National Mattress allowed us to try a bunch of the mattresses and told us about the different types and the salesman was not pushy at all. I had a great time purchasing the mattress and the delivery was very fast within couple of days, with tracking. We are very happy with the mattress so far. Very supportive yet plush for my back sleeping.”

National Mattress Canada 5 star review on 26th July 2026

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Posted 3 months ago

“Great service by Arnold. We were given insights and were left to try what we wanted. An hour later we checked out. Next day we had our beds!”

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Posted 3 months ago

“Henry H was quite professional and efficient.”

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Posted 3 months ago

“Mattress is good and had comfort sleep”

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Posted 3 months ago

“Great help, good price, cannot ask for more than that.”

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Posted 3 months ago

Author didn't leave any comments.

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Posted 3 months ago

“Mattress was so comfortable at a great price. The delivery was seamless”

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Posted 3 months ago

“Both Teri and Alex were very helpful. This is the only place we could find a suitable extra firm mattress. They have a good return policy (don't need it this time). I would shop here again. Good value for money.”

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Posted 3 months ago

“It was a great customer service experience at the store.”

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Posted 3 months ago

“Great, professional service.”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 18,557 reviews