National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 13,150 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 13,150 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 29th May 2025

1146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, friendly staff and a great deal on a great mattress the only thing that would make the experience perfect is if the delivery area was expanded”

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Posted 1 month ago

“First time buyer. Alex the manager was knowledgable and was happy to sell me what I needed not what was the most expensive. He clearly outlined the return policy. Delivery was on time and tracking was accurate. Based on the mattress specs I am pleased with the value. Haven't opened the mattress yet so too soon to speak to quality and reilability but overall experience so far has been very positive.”

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Posted 1 month ago

“The staff were very helpful. Service was fast and efficient and the location was clean and well laid out. I would definitely recommend this store to family and friends.”

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Posted 1 month ago

“The staff on site were super friendly, knowledgeable, and extremely helpful. They made the entire process smooth and enjoyable. Highly recommend”

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Posted 1 month ago

“The staff were very polite and helpful. They listened to what I wanted and provided me with several options. They gave me time to make a decision with no pressure. Overall great experience.”

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Posted 1 month ago

“Great service. Quick delivery. Highly recommend.”

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Posted 1 month ago

“My experience in purchasing a mattress was outstanding. Logan made the choice entirely pleasant and stress free. He was very knowledgeable about the product. The arrival of the mattress the next day, promptly, made the whole experience very positive. I am very pleased with my purchase!! Sincerely, W. Fisher. Rating = 5 star”

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Posted 1 month ago

“Good place to shop!”

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Posted 1 month ago

“Great service and prices!”

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Posted 1 month ago

“We were very happy with our purchase. Everyone at the store was very friendly & answered all of our questions. Ken was especially helpful and informative. Definitely recommend!”

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Posted 1 month ago

“Both in store and online customer representative are very helpful and kind. Very knowledgable on the mattress types and brands and explained how the shipping process etc.”

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Posted 1 month ago

“Amazing customer service and on time delivery. Weldone 👊🏼”

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Posted 1 month ago

“Great place to get a real feeling of your next mattress.”

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Posted 1 month ago

“This is the first time I have dealt with National Mattress. I found the new Woodbine Ave location excellent. Lot's of parking and product on display. The Sales Rep I dealt with (I recall was Henry) was very knoweldgeable and friendly even though he knew that I was not making a large purchase (a metal bedframe). He was helpful unlike other furniture stores I visited looking to buy a Queen bedframe. He even offered to take the purchase to my car. Bottomline; the product Quality, price and Customer Servce I experienced from National was great. I definitely would recommend to my family and friends and buy again from National for future mattress requirements.”

National Mattress Canada 5 star review on 5th April 2025

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Posted 1 month ago

“Staff was very helpful and knowledgeable. Made buying a mattress very easy and pleasant. Was able to visit on two occasions and they made my decision very easy. The Markham location was very clean, and staff were extremely friendly. Delivery was quick and easy, I ordered 3 mattresses and did have a bit of a quality issues with one of them (nothing structurally wrong with it) but I’m hoping to hear back from them soon about it. Other than that I would highly recommend!! 10/10 **UPDATE** heard back about the minor issues I had with 1 mattress and my complaints were noted and will not void my warranty. Very happy with purchase so far”

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Posted 1 month ago

“I was a little skeptical about buying a mattress online, but this experience totally changed my mind. The website was super easy to navigate, with detailed descriptions, helpful comparison tools, and tons of customer reviews that made my decision easier. Once I placed my order, I received timely updates and the mattress arrived right on schedule—well-packaged and in perfect condition. Unboxing was simple with no weird smells or defects. Most importantly, the mattress itself is incredibly comfortable. It's the perfect blend of support and softness. Overall, this was one of the best online purchases I’ve made. Quality product, hassle-free delivery, and excellent customer service. If you’re on the fence about ordering a mattress online, go for it—you won’t regret it!”

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Posted 1 month ago

“Great mattress and great service!”

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Posted 1 month ago

“Delivery was smooth. The mattress is very sturdy and good for the hip”

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Posted 1 month ago

“Easy process. Good selection. Great purchase and delivery experience. Love our new mattress!”

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Posted 1 month ago

“Amazing selection and prices. Ian was Fantastic!!!!”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 13,150 reviews