National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,558 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,558 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently purchased two mattresses and bases. The selection in the store is amazing and the prices are reasonable. Delivery was the very next day and the delivery folks kept us informed by text and phone calls regarding delivery. I would highly recommend them.”

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Posted 3 months ago

“Service was great!”

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Posted 3 months ago

“Disappointing Experience & Hidden Conditions – Would Not Recommend! I paid extra for the mattress removal service, but the delivery team argued intensely about taking my old mattresses. They claimed customers must wrap and seal them in plastic beforehand, stating this is a strict condition for removal. No one at the showroom informed me of this requirement when I placed the order.To resolve the issue, I ended up wrapping the old mattresses myself using the plastic wrappers from the new ones. I even offered the delivery team gloves to make the process easier. While the fine print clearly mentions the service is for curbside removal only, there was absolutely no reason for them to completely refuse to help get the mattresses into the building dumpster. Instead, they just dropped them at the loading bay and simply disappeared.I was left stranded doing the heavy lifting myself, having to manually shift the heavy mattresses into the dumpster just 10 feet away. Having to argue for a service I paid extra for, handle the wrapping, do the final heavy lifting, and deal with building security is completely unacceptable. This was a painful, frustrating experience, and I will not be buying from National Mattress again!”

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Posted 3 months ago

“My experience this time around was much better than the first. Eden S was very helpful. He was busy at the cash desk when I arrived but quickly came to my assistance once his customers had left. He was helpful and knowledgeable. The delivery was also better than my first experience. Drivers were on time and courteous. Overall a great experience.”

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Posted 3 months ago

“National Mattress continues to maintain great quality inventory at affordable prices. Their staff are extremely professional and knowledgeable and my deliveries are always on-time as scheduled. Great experience overall.”

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Posted 3 months ago

“Amazing selection of mattresses. Staff super helpful and friendly”

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Posted 3 months ago

“Recently purchased a king size mattresses and king size bedframe. The sales consultant was extremely helpful, knowledgeable, and very friendly.”

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Posted 3 months ago

“Quick service”

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Posted 3 months ago

“Great comfortable”

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Posted 3 months ago

“The mattress was delivered on time. And quality of the mattress is excellent.”

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Posted 3 months ago

“We were really impressed with the selection of mattresses when shopping for our latest purchase at National Mattress. The customer service and pricing was great too!”

National Mattress Canada 5 star review on 21st July 2026

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Posted 3 months ago

“... excellent customer service and mattresses at a reasonable price... I am coming back now to replace more of my old mattresses.. thank MM !”

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Posted 3 months ago

“They had a great selection of mattresses to try and the sales associate, Logan T, was very knowledgeable about their products. We tried multiple mattresses until we found the best match. Arranging delivery was a breeze and we received it promptly. Loving our new bed.”

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Posted 3 months ago

“Very pleased with the customer service. Staff were attentive and ready to answer any questions and explained and offered a variety of options and deals. Reasonable prices and quick delivery. This is my fourth time purchasing a mattress here and have been pleased with them all. I highly recommend National Mattress.”

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Posted 3 months ago

“Henry is very friendly and helpful, thanks for answering all our questions, we went back to buy more accessories, highly recommend National Mattress at Markham.”

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Posted 3 months ago

“This is my third time purchasing a mattress from National and the customer service is always done with professionalism. They took the time answering my questions and delivery was a smooth process.”

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Posted 3 months ago

“Alex was awesome and helped me find a great mattress and pillow!”

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Posted 3 months ago

“Staff was very helpful and professional. Good selection in the Kitchener store to pick from.”

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Posted 3 months ago

“Found out about National Mattress while browsing the Internet and saw that they have excellent reviews. We were looking for a new mattress for my daughter's room and Shivam was very helpful explaining the different features of different brands while my daughter tested them out. We found a Beautyrest mattress on sale for a great price, and we were told delivery would be possible in just two days. The delivery team were friendly and professional and arrived on time. My daughter is thrilled with her new mattress and I would highly recommend this store!”

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Posted 3 months ago

“Excellent service, I give very good recommendations.”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 18,558 reviews