National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,431 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of good quality mattresses and good customer service.”

Helpful Report

Posted 2 months ago

“My mattress and box spring came as scheduled. Fast and efficient! My new mattress is insanely comfortable! Love my new mattress!”

Helpful Report

Posted 2 months ago

“While the mattress is good, the delivery service could have been much better. If a morning delivery is expected, the customer should be made aware the previous night and not the morning of. We don't have the option to select a timeslot inspite of paying for delivery and then get informed late that a delivery is going to be made in the morning. Also, the delivery person's first language was not English making communication extremely difficult. I instructed him no less than 5 times to leave it with my conceirge in the moving room, he was rude and said he could only do a ground level delivery. I had to explain multiple times that the moving room was on the ground floor. I didn't pay to receive service like this. I'd rather have picked it up myself”

Helpful Report

Posted 2 months ago

“I found this store really amazing because of the variety in terms of types, quality and different budget ranges. Staff is attentive and knows their job well. They are helpful in answering any of the questions. They have 100 days exchange policy plus delivery is free in a certain radius which is amazing. They literally delivered the mattress the very next day. I have purchased mattresses from them twice in past 5yrs. and believe they are the best in town!”

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Posted 2 months ago

“Staff in the store were very helpful! Delivery guys 1 star. Didn't even bother to help.”

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Posted 2 months ago

“They had a good selection of mattress and were very helpful with the selection process. The delivery was smooth and I appreciated the updates with a 2 hours window and real-time tracking.”

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Posted 2 months ago

“The gentleman that I felt were very well knowledgeable and lets us know enough information about the mattress to make a good decision on the one we got and they were patient with us thank you again Kevin”

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Posted 2 months ago

“Very knowledgeable staff no commission no pressure to buy”

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Posted 2 months ago

“Great experience”

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Posted 2 months ago

“It was a fast precise delivery, happy”

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Posted 2 months ago

“Still waiting for our mattress to be delivered. Have not heard from anyone”

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Posted 2 months ago

“Suraj S. was a wonderful representative of National mattress, I’m so pleased with the information he provided that aided me to make an informed decision when choosing my new mattress, the exact product I was looking for. I will share this pleasant experience with my family and friends, and I am sure that my family will continue to be Syrah’s customers for years to come. It was a real pleasure meeting to deal with it a true professional. Again, thank you Suraj S.”

Helpful Report

Posted 2 months ago

“10/10. Alex @ National Mattress Barrie was unbelievable. Hard to find that good of customer service anywhere these days. He was professional, super friendly, on top of everything I asked of him and went above and beyond in everything we wanted done. Even if I lived out of town I would go there. It’s nice to give business to people who deserve it like Alex at national mattress Barrie.”

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Posted 2 months ago

“It was a great experience at the Mississauga location. Very knowledgeable staff”

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Posted 2 months ago

“Its really good and the service of yours are also appriciated”

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Posted 2 months ago

“Being able to test out the beds in person was really good and pricing was really good for what they were offering. The staff was super efficient at getting my order and shipping it to me on a specific date, walked in and out of the store in under an hour”

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Posted 2 months ago

“The customer service is always phenomenal when I go in here. I appreciate that I am left alone to try out the different mattresses without feeling pressured.”

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Posted 2 months ago

“Experience from beginning to end was flawless. Mattress was exactly as described. Very comfortable. Delivered on schedule. Delivery staff were pleasant and helpful. Thanks National Mattress. I'll be ordering again soon.”

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Posted 2 months ago

“Everything was great”

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Posted 2 months ago

“Great experience shopping at National Mattress on Dundas. Very attentive without being “pushy”. Super accommodating and knowledgeable about their products. Highly recommend!”

Helpful Report

Posted 2 months ago

National Mattress Canada is rated 4.8 based on 15,431 reviews