National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 13,163 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 13,163 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 29th May 2025

1147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good place to shop!”

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Posted 1 month ago

“Great service and prices!”

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Posted 1 month ago

“We were very happy with our purchase. Everyone at the store was very friendly & answered all of our questions. Ken was especially helpful and informative. Definitely recommend!”

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Posted 1 month ago

“Both in store and online customer representative are very helpful and kind. Very knowledgable on the mattress types and brands and explained how the shipping process etc.”

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Posted 1 month ago

“Amazing customer service and on time delivery. Weldone 👊🏼”

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Posted 1 month ago

“Great place to get a real feeling of your next mattress.”

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Posted 1 month ago

“This is the first time I have dealt with National Mattress. I found the new Woodbine Ave location excellent. Lot's of parking and product on display. The Sales Rep I dealt with (I recall was Henry) was very knoweldgeable and friendly even though he knew that I was not making a large purchase (a metal bedframe). He was helpful unlike other furniture stores I visited looking to buy a Queen bedframe. He even offered to take the purchase to my car. Bottomline; the product Quality, price and Customer Servce I experienced from National was great. I definitely would recommend to my family and friends and buy again from National for future mattress requirements.”

National Mattress Canada 5 star review on 5th April 2025

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Posted 1 month ago

“Staff was very helpful and knowledgeable. Made buying a mattress very easy and pleasant. Was able to visit on two occasions and they made my decision very easy. The Markham location was very clean, and staff were extremely friendly. Delivery was quick and easy, I ordered 3 mattresses and did have a bit of a quality issues with one of them (nothing structurally wrong with it) but I’m hoping to hear back from them soon about it. Other than that I would highly recommend!! 10/10 **UPDATE** heard back about the minor issues I had with 1 mattress and my complaints were noted and will not void my warranty. Very happy with purchase so far”

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Posted 1 month ago

“I was a little skeptical about buying a mattress online, but this experience totally changed my mind. The website was super easy to navigate, with detailed descriptions, helpful comparison tools, and tons of customer reviews that made my decision easier. Once I placed my order, I received timely updates and the mattress arrived right on schedule—well-packaged and in perfect condition. Unboxing was simple with no weird smells or defects. Most importantly, the mattress itself is incredibly comfortable. It's the perfect blend of support and softness. Overall, this was one of the best online purchases I’ve made. Quality product, hassle-free delivery, and excellent customer service. If you’re on the fence about ordering a mattress online, go for it—you won’t regret it!”

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Posted 1 month ago

“Great mattress and great service!”

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Posted 1 month ago

“Delivery was smooth. The mattress is very sturdy and good for the hip”

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Posted 1 month ago

“Easy process. Good selection. Great purchase and delivery experience. Love our new mattress!”

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Posted 1 month ago

“Amazing selection and prices. Ian was Fantastic!!!!”

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Posted 1 month ago

“Great service! my mattress wasnt in stock but they were able to get it delivered to the store next day for no extra cost.”

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Posted 1 month ago

“Service product quality and delivery top notch. Very happy.”

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Posted 1 month ago

“Delivered on exact time.”

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Posted 1 month ago

“Excellent customer service”

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Posted 1 month ago

“1/Excellent communication with the customer service. 2/ Delivery in no time 3/ Excellent product quality.”

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Posted 1 month ago

“Great product and service”

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Posted 1 month ago

“Great service, and Thomas was very helpful! Entire process is seamless and quick, even with an exchange.”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 13,163 reviews