National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,808 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,808 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well taken care of! Wish was more bed related items to purchase all in one location!”

Helpful Report

Posted 2 months ago

“Amazing customer service”

Helpful Report

Posted 2 months ago

“Gregory S. was extremely helpful throughout the process. He answered all of my questions thoroughly and took the time to walk me through a variety of mattress options. He clearly explained the pros, cons, and key differences between each one, which made the decision much easier. At no point did I feel any pressure or that he was steering me in a particular direction—just honest, helpful guidance. It was a very comfortable and positive experience overall.”

Helpful Report

Posted 2 months ago

“Service was top-notch. The sales reps were knowledgeable and polite, and the price was a pleasant surprise as well.”

Helpful Report

Posted 2 months ago

“I bought my mattress in store. Customer service was very helpful and polite. And delivery service was excellent right on time,,,,,”

Helpful Report

Posted 2 months ago

“We were looking for eight mattresses for hours fish camp. The staff showed us various options in our size. Appraising was better than we expected. Great overall experience”

Helpful Report

Posted 2 months ago

“This was our third purchase in the last two years. The selection is good and the prices are very effordable. Great customer service. Highly recommended.”

Helpful Report

Posted 2 months ago

“It was mostly a good experience, but delivery did not meet expectations. Being in the middle of a move it would’ve helped to be able to book the time window when the package would arrive. And even when it arrived, since I live in a condo, it only got delivered to the lobby, and not the front door of the apartment.”

Helpful Report

Posted 2 months ago

“Excellent service, no pressured sales tactics. Pavan S was super helpful, worked methodically through finding the best fit for our mattress purchase based on our customized needs. Prices are also unbeatable.”

Helpful Report

Posted 2 months ago

“Nice Quality, Nice time response”

National Mattress Canada 5 star review on 28th April 2026

Helpful Report

Posted 2 months ago

“The product and next day shipping are next to none!”

Helpful Report

Posted 2 months ago

“Manvir did a great job from start to finish. We needed a mattress for our daughter who is attending university. Manvir provided us with options so we could make an informed decision. He knows his products and answered every question patiently. We will definitely be shopping at National Mattress again for our future mattress needs.”

Helpful Report

Posted 2 months ago

“Product exactly as described. Great communication for delivery. Very pleased.”

Helpful Report

Posted 2 months ago

“The staff of National Mattress were very helpful. My first purchase was extra firm and wasn’t a good fit for my body but the staff were really patient and helpful in selecting a new mattress.”

Helpful Report

Posted 2 months ago

“The website had a lot of useful information that helped me find the mattress that fit my needs. The comfort analysis was great for this. Delivery was fast and the drivers were friendly and helpful. The first mattress had some damage so they took it back and I scheduled a new delivery for two days later and the mattress arrived in great condition and is now expanding and airing out.”

Helpful Report

Posted 2 months ago

“I got this mattress extra firm and for real this change my life, now I can sleep better honestly it’s a super comfortable mattress.”

Helpful Report

Posted 2 months ago

“We had an excellent experience finding an affordable mattress here. Wayne seemed very knowledgeable about the products on display and was available when we had a question. An evening email for a delivery date change was responded to as soon as the store opened the next morning. We look forward to receiving our mattresses.”

Helpful Report

Posted 2 months ago

“Great experience overall! It was nice having the delivery people call me when they were nearby. It would be nice if I could see how many stops away the delivery driver was prior to the delivery, as I was in between moving, so I could better plan for being at my new place to receive the delivery. However, I was happy with the experience, so I don't have much to complain about!”

Helpful Report

Posted 2 months ago

“Incredible Value, Service, and Comfort! I recently purchased a new mattress from National Mattress (Hybrid), and I can honestly say it was one of the best retail experiences I’ve had. After shopping around at the big-name stores, I was blown away by how much better the prices were here—and without compromising on quality! Here is why I highly recommend them: Knowledgeable & No-Pressure Staff: The team (a special thanks to the team at the Markham location!) was incredibly helpful, patient, and knowledgeable. They took the time to understand my sleeping habits and budget, helping me choose the perfect mattress rather than trying to upsell me. Great Selection: They have a wide variety of mattresses to choose from, and the best part is you can try them all out in their warehouse-style showroom. Fast & Efficient Delivery: The next-day delivery was incredibly fast and smooth. The delivery team was professional, kind, and kept me updated on the ETA. Comfort & Quality: I’ve been waking up with zero back pain for the first time in months. The mattress is high quality and worth every penny.”

Helpful Report

Posted 2 months ago

“The customer service representatives were extremely helpful and friendly. Their knowledge and efficiency made my shopping experience less stressful and more enjoyable.”

Helpful Report

Posted 2 months ago

National Mattress Canada is rated 4.8 based on 17,808 reviews