National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,283 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,283 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 22nd May 2026

1248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, fantastic quality. Delivery was a breeze. No complaints!”

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Posted 2 months ago

“Excellent selection, helpful, knowledgeable staff, fantastic prices. The only thing preventing 5 stars is the location and parking availability. Love my mattress!”

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Posted 2 months ago

“I had a very good customer service experience with the Hamilton Store on Saturday. Very knowledgeable and helpful staff member including price , delivery service. I’m honestly not used to be treated as a customer and not some sales target by unknowledgeable Selling agents in big box furniture stores.”

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Posted 2 months ago

“Great customer service”

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Posted 2 months ago

“Purchase date March 12, 2026 Gregory was awesome. I was looking for two different size mattresses and he found us two of the same make and firmness, exactly within the budget I gave him, and got them loaded in the car within 30 minutes. Excellent service and would definitely recommend.”

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Posted 2 months ago

“I was helped by Connor and Charlie, They were extremely helpful and definitely knew what they were talking about... I could tell they were passionate and untrusted them with both the price and my mattress... I knew nothing walking in... Now I understand that I like plush to medium.”

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Posted 2 months ago

“great customer service and return policy. they take care of their customers. the purchased a second mattress”

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Posted 2 months ago

“National Mattress provided a smooth and stress-free experience from the in-store visit to the final delivery. The staff at the Markham location were extremely knowledgeable and patient. You can ask any question, and they take the time to address any hesitation or concern you may have about different brands, styles, and which mattress might be the right choice for you. The delivery process was also excellent. If your selected mattress is in stock, they can often deliver as soon as the next day. What impressed me most was the precise delivery time window — not the typical “8 a.m. to 5 p.m.” wait that many companies still use. Price-wise, it’s hard to find anyone who can compete with them. Of course, you can choose to shop elsewhere, but in my opinion, you might regret not coming here first.”

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Posted 2 months ago

“Variety of mattress available at the outlet, friendly stuff and delivery was quick.”

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Posted 2 months ago

“Our experience from start to finish was fantastic. Greg at the store was incredibly helpful and knowledgeable, the price was unbeatable, and the next day free delivery was the cherry on top.”

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Posted 2 months ago

“This is my second time buying a mattress from National Mattress. They have the best prices and good quality. My first mattress lasted for several years, and when it was time to replace it, I turned to this company again. The only downside, for which I took off one star, is the delivery. Initially, they scheduled it for the next day after I ordered, but they rescheduled it for the next day, so I changed my plans twice. But maybe that was just a coincidence... Overall, I'm happy with the purchase, the price, and the service, and I recommend it to all my friends and acquaintances!”

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Posted 2 months ago

“Great experience. Sales staff were very helpful and knowledgeable. I was directed in the right direction and was shown a mattress that met my needs and budget. I will definitely be back in the future!”

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Posted 2 months ago

“Low pressure super convenient”

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Posted 2 months ago

“Staff were very helpful and the store had a wide selection. Some of the firmness ratings were strange but it's not a big deal since you can try the mattresses yourself”

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Posted 2 months ago

“The customer reps at the outlet store were very knowledgeable and I was able to test the bed for longer than I thought I would be allowed to. I like how straightforward the sales process was and setting up delivery. The delivery person was very nice and my mattress came in mint condition. I also love the fact that they’re a 365 day trial to it but I already know I’m going to commit to this one because it’s a big upgrade from my last one which in hindsight I shouldn’t have gotten it from where I got it from.”

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Posted 2 months ago

“Prices were good”

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Posted 2 months ago

“Every Staff member is friendly and helpful. I couldnt trust anywhere else for mattress shopping. I came here twice for different mattress, Logan and Henry were very knowledgable.”

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Posted 2 months ago

“The store had exactly what I needed and was looking for. Henry was extremely helpful and knowledgable. I highly recommend both National Mattress’ product and service. Very happy with my purchase, especially with the comfort and support it gives my body as I age.”

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Posted 2 months ago

“Friendly service, easy and efficient!”

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Posted 2 months ago

“We purchased a Beauty Rest from the Hamilton location. The Sales Associate Wayne was incredible. He patiently listened and responded directly to each question we asked. He was very knowledgeable and forthright without being pushy or dismissive. He went above and beyond to secure a delivery window that worked with our schedule. The drivers that delivered the mattress communicated their ETA and arrived as expected. They were friendly, polite and professional. I rate this buying experience 9/10. It’s not a perfect score b/c we couldn’t purchase our first choice of mattress b/c it was not in stock and there was no back order date in your system. Wayne explained this meant he couldn’t tell us when it would be available. We received the mattress yesterday in great condition; the protective wrapping fully intact. We’ll take the next month or so to evaluate this mattress. We’re comfortable knowing that we can exchange the product within 90 days should it not work yo our satisfaction. Thank you National Mattress for your help.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 17,283 reviews