National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,432 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,432 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is absolutely wonderful and so is the boxspring I purchased.”

Helpful Report

Posted 2 months ago

“I am amazed with below: 1. Mattress cost is amazing. 2. Discount on premium pillows is also amazing on mattress purchase, I bought two premium pillows at 73$ each which are 130$ each at other stores. 3. Free delivery 4. 100 days try and exchange offers 5. Free pickup and delivery on exchange 6. No charges on exchange. 7. 15 years of warranty on mattresses. I am glad I found this store.”

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Posted 2 months ago

“Service was very good answered all my questions addressed any concerns and speedy delivery the very next morning Would highly recommend Thank you”

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Posted 2 months ago

“Wide variety of great quality products. This is my sixth mattress purchase. I purchased a mattress protector, sheets and pillow for an extra long twin which is difficult to find. I am extremely happy with the feel of the sheets and fit. Great prices and fast, friendly and efficient delivery. Alex S was very helpful as always. He is very knowledgeable about all the products and no pressure as he gives you time to compare and make a decision. I highly recommend National Mattress.”

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Posted 2 months ago

“Exelent customer service very good delivery person s. And in on time thank you”

National Mattress Canada 5 star review on 9th September 2025

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Posted 2 months ago

“Best price. Best customer service. Best delivery method and options. On time delivery.”

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Posted 2 months ago

“The staff at the show room, the corporate office and delivery team team were excellent. The selection of mattresses and related accessories is extensive and great. Happy share to share my experience with National Mattress with friends, family and others in the market.”

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Posted 2 months ago

“Wide range selection with appealing price. Speedy delivery”

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Posted 2 months ago

“I felt very comfortable shopping here as there was no pressure. Some stores the salesperson follows you around and you feel like just walking out. The person that took care of me was very knowledgeable and made me feel relaxed. Even after the sale was finalized he walked me out and made sure I was safely down the steps. I will definitely recommend.”

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Posted 2 months ago

“Great experience from the store visit- through to delivery completion! Highly recommend!”

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Posted 2 months ago

“The quality of the mattress is absolutely excellent—no complaints at all, and it fully met my expectations. As for the delivery, if you’re not someone who works from home, you might need to reserve an entire day to stay in, just to make sure you don’t miss it and to keep an eye on the delivery time window. Although there were some issues with the delivery, I still appreciate the assistance provided by the customer service staff.”

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Posted 2 months ago

“Great staff, very knowledgeable.”

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Posted 2 months ago

“My [first] experience with National Mattress was a good one. They were helpful and patient while I tried out different mattresses. They thoroughly explained the delivery and return options. I picked up my bedframe in the store, and that went smoothly. My mattress and box spring support were delivered today by a couple of professional and nice guys. It was a good overall experience. n.b. the delivery was 7 days from my purchase, but that's because I requested that date.”

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Posted 2 months ago

“I had a good experience when I went in person and bought a great mattress (NM medium firm memory foam 12”), the guy who helped was so nice. But my experience online was horrible because they cancelled my order 3 times because the delivery address was different from the payment address, what if am sending it as a gift? Why would I be on the scam list?that was so frustrating and wasted a lot of time .”

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Posted 2 months ago

“Service is quick but their delivery policies are not gr8. They won't deliver to your apartment door unlike their competitors unless you pay and you are left to figure out the rest.”

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Posted 2 months ago

“The ease of the purchase was exceptional as was the quick delivery. I was pleasantly surprised at the delivery updates and phone call I got when they were 10 minutes away. They ensured I took a good look at the mattress to make sure I was satisfied. Overall a great experience.”

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Posted 2 months ago

“Easy to order and arrived on time. Thanks for making it easy!”

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Posted 2 months ago

“On time delivery”

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Posted 2 months ago

“Affordable, and quick. Easy delivery”

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Posted 2 months ago

“Smooth delivery, well communicated. Only issue was being informed of a lack of stock after purchase rather than before.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 15,432 reviews