National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,558 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,558 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service and support. Love the 365 days trial with exchange up to 2 mattresses can’t be beat. Very helpful support as they’re expensive but long term use essential item. Website is also easy to find the mattress you’re looking for or get help in matching to best one fits your needs. I recommend to anyone and will for sure be back for any future purchases.”

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Posted 3 months ago

“Chose to use this company based on referral of friend who cited high quality and good prices. Did some research and comparison to some of the more boutique type stores/online companies and confirmed that this was the way to go. Could have done it all online but chose to go to Mississauga site. Salesperson was very knowledgeable and not at all pushy. Mattress chosen was not in stock but delivered for free 48 hrs later and we got 30% off accessories.”

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Posted 3 months ago

“I had been looking for a mattress for almost 2 months and visited all the known stores before I came across National mattress on an online search. I ended up visiting 2 locations - North York and Markham. Walking in through the doors is like walking into a warehouse. There are no pretty lights or rooms set up but there is a lot of choice with all major brands available, well trained staff and no pressure or up selling. At both locations, I was very impressed by how I was greeted and the knowledge that staff (Jevon and Henry) shared with me. I was encouraged to wander round and try out the mattresses and ask as many questions as I wanted. Prices are excellent compared to the big stores and there was no pressure to buy. Delivery was efficient and timely with the ability to track your delivery van online. An excellent experience and I have already recommended National mattress to friends and family for their excellent service and prices. Compliments to upper management on your staff - you must be doing something right!”

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Posted 3 months ago

“Arnold W. is an absolute asset to this company and deserves every bit of recognition! He didn’t just meet expectations, he completely blew them out of the water with his professionalism, work ethic, and genuine care. He went so far above and beyond to help me that I will be a customer for life solely because of him, the amazing prices and quality mattresses.”

National Mattress Canada 5 star review on 18th July 2026

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Good mattress.”

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Posted 3 months ago

“When trying to call the final an update on your order or an ETA seem to make them very confused and the person on the phone wasn't very professional Had to request a copy emailed to be able to get the receipt Was delivered and left on front door with boxes ripped open But the actual mattresses seem to be decent quality will update if I have any issues but so far so good Left them for 3 days to expand before attempting to try them”

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Posted 3 months ago

“National Mattress took much of the stress out of purchasing a new mattress. There were a nice selection of mattresses to try. The staff were knowledgeable, friendly and helpful. The entire process of ordering and setting up delivery date was smooth. Great value, service, and people.”

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Posted 3 months ago

“Purchased a boxspring and mattress set and a bed frame. Customer service was excellent. Just waiting for items to come in as the mattress was out of stock.”

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Posted 3 months ago

“Shivam in KW did a great job to help us select our mattresses this week very friendly, helpful, not aggressive. We believe we got a very fair deal. Delivery set for tomorrow. Hopefully it goes as well as the sales process.”

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Posted 3 months ago

“Great help. No rush or pressure to buy and answered all my questions. I ordered a king size”

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Posted 3 months ago

“Have not tried it yet bc we are still renovating but so far we really liked the service we received. Delivery was quick as promised!”

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Posted 3 months ago

“We'd never shopped there before, and were curious so we went to the showroom in Markham. There was a huge selection and very knowledgeable staff (thank you, Arnold). I went back a second time once we'd narrowed our choices down and spent more time there trying out the mattresses, and again, Arnold was extremely patient and helpful. Their customer satisfaction guarantees are terrific and very reassuring as it's a big purchase for us. We're looking forward to getting our new mattress!”

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Posted 3 months ago

“We had a great experience. Jevon was super knowledgeable, very honest, and not pushy at all. He was everything you would want in a salesperson. This store had so many quality mattresses we liked that it was difficult to decide at first, but he guided us to make the right choice for us.”

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Posted 3 months ago

“Nice place to shop - good selection, even better prices. Henry and his team are friendly and helpful without being pushy; we did not feel pressured to make any decisions. My only complaint is that many of the models we wanted to see in person were unavailable; similarly the mattress we did end up ordering was about 3 weeks backordered. Still, these things are not anyone's fault and we still had a great shopping experience overall. Would definitely come back / recommend to others.”

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Posted 3 months ago

“The store is very well set up to browse mattresses in a price range you are comfortable. The binders with detailed information were very helpful. I also appreciated the customer service as I did not feel rushed or someone hovering over my shoulder as I was browsing but, once I was deciding between 2 mattresses, Eden thoroughly explained the pros and cons of each mattress. Great experience all around”

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Posted 3 months ago

“In stock, delivered quickly”

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Posted 3 months ago

“I am thoroughly impressed by the professionalism, no commission structure of their associates (lower prices, best advice), incredible prices and quality every step of the way. Jun and Ivan helped us at the Mississauga location and they were super helpful and professional. I will without hesitation recommend them and this store to my friends and family and would go back here in the future if I were to purchase a mattress again!”

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Posted 3 months ago

“Manvir was very knowledgeable and took her time to explain what I needed. There was no.pressure to buy.”

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Posted 3 months ago

“I am pleased making my purchases here. It's reasonable pricing. Close to my work.”

National Mattress Canada 5 star review on 15th July 2026

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 18,558 reviews