National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,251 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,251 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th September 2026

1278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Knowledgeable staff who were very helpful.”

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Posted 3 months ago

“Great service, great mattress! Not an overwhelming selection. The quality is all good.”

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Posted 3 months ago

“Everything that was agreed on happened without a glitch.”

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Posted 3 months ago

“Matress was suppose to come rolled up, it came flat, not sure if it was used, not happy.”

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Posted 3 months ago

“Thanks for your service, it was great”

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Posted 3 months ago

“Visited and purchased twice now - first for myself and more recently for my mother. Staff have been knowledgeable and helpful. Great quality mattresses with real value.”

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Posted 3 months ago

“We loved our experience with National Mattress! We visited the store in Hamilton to test out the mattresses and the sales staff were very knowledgeable and friendly. We went back the following day and Wayne was very helpful! The delivery was also very quick!”

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Posted 3 months ago

“I am low income and I needed a mattress badly. I was on a $90 6" cot basically. In desperation I looked up mattress sales in Kitchener and found national mattress. I was overjoyed by the price in my budget and that it came in a vacuum packed bag so I could fit it in my car. I took it out of the packaging and it is setting itself up fabulously. I will tell everyone about this place truly. Salesman was very kind too. Blessings Dean.”

National Mattress Canada 5 star review on 7th June 2026

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Posted 3 months ago

“When I entered the store, I was greeted immediately by a sales agent and was out within 15 minutes Exalent customer service and extremely helpful and knowledgeable. I would definitely recommend this store to anyone.”

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Posted 3 months ago

“Amazing service and great prices!”

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Posted 3 months ago

“Price-quality ratio is absolutely recommended, and Will’s excellent customer service made the experience even better. 😊”

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Posted 3 months ago

“Found a good firm mattress”

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Posted 3 months ago

“Third mattress I bought there in the last 6 months. Jevon was great to work with and very helpful. Best mattress store in the GTA.”

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Posted 3 months ago

“Henry was the only one working and was very helpful in spite of being busy.”

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Posted 3 months ago

“good knowledgeable service”

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Posted 3 months ago

“Person at the store was informative. I was told i would get an e-mail about the delivery, but i did not get one. Probably the deliverer sent a phone text message, but i don't have text messaging. I called the store and they were able to tell me when the delivery was coming. Delivery was within 30mins of the suggested arrival time.”

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Posted 3 months ago

“The staff were very courteous and explained in detail about not only how to help a shop for our mattress, but made specific recommendations based on our needs. Amazing selection and very fast delivery. Thank you so much.”

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Posted 3 months ago

“First thing I noticed while shopping online at NM was how easy it was to compare things like mattress features, etc. It saved me a lot of time and searching. Next was choice: NM offered more mattresses of every style/type; outstanding selection. And then the prices: I saved HUNDREDS of DOLLARS by buying my mattress online at National Mattress. The only thing I messed up on was: when I finalized payment I accidentally clicked "pick up at store" (I wanted delivery). So I called their 1-800 number, and they corrected it IMMEDIATELY on the phone, and even verified free delivery the same week! When it came time for delivery, they phoned about 25 minutes ahead of the scheduled time, and said they'd be here shortly, which they were. Polite, fast, and the mattress is beautiful. Exactly what we wanted, comfort is superb. We won't be returning this BUT if I want to, they said there's a 365-day return policy where I can have them take it back with a 100% refund. You can't beat that! I'm a truly satisfied customer. Highly recommended. A 5-Star business.”

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Posted 3 months ago

“The store has a huge selection of mattresses, bed frames and accessories. This is the largest store that I have been to that caters just to mattresses. Very clean, great customer service and an amazing choice in products. I was impressed that they had exactly what I was looking for making my purchase stress free without having to look at products that didn't suit me. If you need a mattress this is the place to go to and you definitely will not be disappointed. Thank you to the staff!”

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Posted 3 months ago

“Absolutely amazing service! The two staff members we worked with were incredibly helpful and informative. We visited the warehouse to try out the specific mattress we had in mind, and the salesperson was awesome, very thoughtful and well informed- it made it a very smooth and easy buying experience. 10/10!”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 18,251 reviews