National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,558 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,558 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality assurance is the trademark for National Mattress Canada.”

Helpful Report

Posted 3 months ago

“Very helpful, friendly and knowledgeable staff members! Was a really pleasant experience visiting the Mississauga location and purchasing a new mattress. Thank you!”

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Posted 3 months ago

“I picked out a mattress online, then was able to drive to the store to actually try it out. Satisfied that it was the right mattress for me, I purchased it right there in the store. It was delivered to my house within 2 days. The delivery time was well-communicated, and there was no pressure to buy in the store. Overall, it was a very easy, stress-free experience. And the prices are great!”

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Posted 3 months ago

“I had a great experience in the store. The staff were friendly, knowledgeable, and most importantly, I never felt pressured to make a purchase. They gave me enough time and space to try different mattresses and make my own decision, which I really appreciated. The only suggestion I have is to consider offering free delivery to the room of choice (including upstairs). Other mattress stores I have purchased from included free upstairs delivery, so having that service would make the overall experience even better. I am looking forward to receiving my mattress!”

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Posted 3 months ago

“Professional and punctual!”

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Posted 3 months ago

“The team at National Mattress were extremely helpful and knowledgeable. We had a great purchase experience.”

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Posted 3 months ago

“Great experience for a mattress”

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Posted 3 months ago

“Good place for basic bedding needs. Got a matress for good price, Staff at Hamilton location was very helpfull and quickly processed our purchase.”

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Posted 3 months ago

“Excellent service, as soon as I entered the store someone helped me out with my request, he was very attentive and showed interest solving my all my questions. I’ve used this brand before and I recommend it, really comfortable mattresses.”

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Posted 3 months ago

“This matress is a super firm matress and it is far beyond my expectation. High density foam firm is on another level, hard as rock, and I really mean it. I've been looking for this kind of firm matress for a very long time now. I really advice you guys to actually come to their show room and try it yourself so that you can feel the firmness.”

National Mattress Canada 5 star review on 6th July 2026

Helpful Report

Posted 3 months ago

“Visited the Markham store and was very impressed with the large selection of mattresses. We dealt with Arnold who was friendly, knowledgeable, and accommodating. The pricing at National Mattress was very reasonable and the free shipping was an added bonus. The shipper kept us fully in the loop on the day of delivery. The only disappointment we experienced was that the delivery was missing one item. After contacting Arnold, he quickly arranged to have it delivered on the day we requested.”

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Posted 3 months ago

“Great customer service and fast delivery. Thanks National Matress.”

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Posted 3 months ago

“The in-store experience was pleasant - we got to try out the mattress before purchasing it. Very professional sales rep - not commission based, so no bias when it comes to quality guidance. Looking forward to trying out the mattress.”

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Posted 3 months ago

“Very good customer representative”

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Posted 3 months ago

“Haven’t received mattress yet, was told will take 4-6 weeks to deliver”

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Posted 3 months ago

“I had great experiences at Markham store and online customer service”

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Posted 3 months ago

“The first store I called said they didn't deliver to my area and when asked, they told me no other store does. I found another store and they said yes we deliver, so first not so good experience. Ordered and promised 13 matresses and only showed up with 12. Was difficult to find out the details about why this was. Friendly service and quick delivery, we have yet to see how comfortable and durable these will be.”

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Posted 3 months ago

“If you know what brand you want and what style, it's really worth going here first to see if you get a significant deal. I like how they're so chill and they don't pressure you into a sale but they are there to help if you need them.”

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Posted 3 months ago

“Excellent customer service. Jun L. worked within our budget to suggest the perfect matress for our needs. Delivery was prompt; next day and on time. Rick, Mississauga”

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Posted 3 months ago

“I ordered online and the delivery was fast and efficient. The delivery guys were very professional. I had to do an exchange, and we are still in the process but it has been very smooth and they are good to deal with.”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 18,558 reviews