National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,184 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st December 2025

Westley

Raghav P

National Mattress Canada 5 star review on 18th December 2025

Thai H

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1230

Anonymous

Anonymous // 01/01/2019

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“Love our new mattress! Delivery was speedy and customer service while we were shopping was excellent. Very friendly store! We will be back over the next year to get a new mattress for the other room.”

Helpful Report

Posted 2 months ago

“First of all - the service and their delivery processes are very well defined, two thumbs up! The team that helped me with some communication errors and a few delivery related special requests - very very helpful and efficient with the information that was needed. Over the call & over the email, both - excellent! I had placed order of a mattress for the first time here in Canada and there were a lot of questions - everything just worked out like clockwork! The showroom experience - first thing, people were trained and not at all trying to push or sell. They were there to provide information and educate you, simple - just what I wanted! Mattress got delivered just yesterday to me - so far, had a very good night sleep! Overall - I had never experienced or even expected so efficient system in place for a commodity like mattress. Any day, this is the place to buy a mattress.”

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Posted 2 months ago

“I haven’t tried the mattress yet but the overall shopping experience was great!”

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Posted 2 months ago

“Just got it delivered yesterday. In just 12 hours, the mattress looks almost full size from unboxing. I kept the plastic covering intact and unwrapped it the next day, so there wasn't any smell or anything. (Some other reviews mentioned there might be a chemical smell). So far so good! I got the firm one, happy with the purchase!”

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Posted 2 months ago

“Amazing customer service and experience! Simple, efficient and tactial. Order a tempur-pedic matresss and tempur-pedic pillows and everything arrived on time within the delivery window. Delivery team was excellent and courteous. Thank you NATIONAL Mattress”

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Posted 2 months ago

“Excellent service , delivery as scheduled.”

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Posted 2 months ago

“Good staff, but the quality of product is a very bad. I have sent a complience to them but no any reaction. I requested to update me with the status of my claime and again, no any reaction. I will never recommend National marlttrace as reliable supplier”

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Posted 2 months ago

“I recently purchased a mattress from your Barrie location. The purchase was easy and painless, the mattress arrived to you store exactly when they said it would. It was ready for pick up on time, and everything went very smooth. Will recommend to anyone looking to purchase a mattress. Great service!”

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Posted 2 months ago

“The entire procurement experience of a mattress was a happy experience. The sales staff was non pushy, knowladgeable, and courtious. The price point of the mattress was at par with the market rates but it came with a great warranty. The delivery of the mattress was next day and on time. I highly reccomend National Matress.”

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Posted 2 months ago

“This was my first purchase with National Mattress and was very pleased with my experience. Not only was the pricing great but also the sales person was very attentive and helpful in addressing my questions and needs. I would highly reccomend. Brad”

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Posted 2 months ago

“Fabulous service. Well laid out store, they encouraged me to take my time, were extremely knowledgeable, helpful, patient. Glad I found this place!”

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Posted 2 months ago

“We had a great experience buying our mattress from National Mattress. Tons of selection to try out and great prices!”

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Posted 2 months ago

“This my second mattress I bought from National Mattress, their service is exceptional, quality of mattress is great!!! Pricing is very reasonable!!!”

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Posted 2 months ago

“Best mattress. Really love it. Not too firm and not too soft. Its just right. Would highly recommend national mattress and a chirofoam mattress.”

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Posted 2 months ago

“Greeted and made to feel at home. Good knowledge by the sales person. Go prices compared to other retail outlets (The Brick / Leon’s).”

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Posted 2 months ago

“I am really very happy with service and price as well. I definitely recommend to my friends and family.”

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Posted 2 months ago

“Ironically we were looking for a mattress the same time (unknowingly) my son was looking for one. When I mentioned to my son we were looking for a mattress, he mentioned he had just purchased one from National Mattress after a long search and testing. With him doing all the legwork and after my wife tested his mattress at his house ... it only took 5 minutes to make an online purchase and pay for the mattress, base and cover. We were able to book a delivery within a few days of the purchase. We received a text the night before delivery and a call 30 minutes before they arrived. The delivery persons were very friendly and professional. This was one of the easiest (could have been the hardest) purchases made. They have all information online to confirm details of mattress and quality. They have reviews to confirm our purchase was the right one. I would not hesitate to make another purchase with National Mattress when the time comes.”

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Posted 2 months ago

“it is so nice mattress good quality”

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Posted 2 months ago

“Thank you so much Especially charlie, who helped me in purchasing the right items and scheduling the order according to my time. He is super good at what he’s doing. And the guys who delivered. They are so fast and doing a super good job. Thank you”

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Posted 2 months ago

“Quick and easy service, delivery and quality product.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 16,184 reviews