National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,808 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,808 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the second time we bought a mattress from National Mattress. The selection is huge, and all mattresses are layed out do we could test them first, and their pricing beats any of the competitors that we visited. The return policy takes away any risk should we later decide that it is not to our liking. The customer service staff are so very helpful. There was no problem in arranging delivery on the day that we wanted it. We wouldn't buy a mattress anywhere else. Tom and Dora”

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Posted 3 months ago

“Delivery was prompt and I was kept well informed before delivery. The service was Excellent! Really, excellent.”

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Posted 3 months ago

“Ordered a mattress for my child’s bunk bed. It came within 2 days and free delivery to my main level. My child had the best sleep on her new mattress in a while. They are very happy”

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Posted 3 months ago

“Henry at the Markham store was fantastic. Based on a short description of what we were looking for, he was able to give a quick list of potential mattresses that would fit and when asking about mattress A versus B versus C or D, knew the information off by heart. It made the shopping process easy and painless, even though I was struck with option paralysis when I walked in the store and saw all the possible mattresses available. We were able to buy in one visit, which is amazing.”

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Posted 3 months ago

“Quality is good”

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Posted 3 months ago

“This was our first experience for ourselves ordering a mattress.We unfortunately had to return our first one .Return process was smooth and easy.From delivery to pick up of old mattress everything was professionally run .We will definitely be recommending your business”

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Posted 3 months ago

“Very helpful, I walked out with 2 mattresses in under 40 minutes!”

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Posted 3 months ago

“Bon service, livraison rapide,”

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Posted 3 months ago

“I had a pleasant experience as National Mattress. The selection is very good and broad. The sales reps are very helpful and not pushy. I would definitely reccomend this place!”

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Posted 3 months ago

“Quiet, with beds well laid out and attended by a polite and enthusiastic salesman who found me just what I wanted in short order.”

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Posted 3 months ago

“We went in looking for RV queen short mattresses and Alex was great and very informative on the mattresses. He didn't pressure us to buy and we took our time and found one we liked. I like their guarantee as well if you don't like it. Would highly recommend National Mattress.”

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Posted 3 months ago

“Had to go to Mississauga store at dixie and Dundas to try out mattress as there was not one to try in the other location in Mississauga”

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Posted 3 months ago

“Having sold off the previous queen mattress from Structube, we were looking to get a good firm king size mattress. A random search on the internet, and I stumbled upon National Mattress, with the reviews looking very promising. I called up the store to get a hang of the starting price for a firm king size mattress. The rep was very helpful and polite, he asked me to visit the website to see their range. Looking at the mattresses on the site, we made up our mind to visit the store, and was there in a couple of hours. We were looking for something really firm, not just the label mentioning it. The last mattress we had was a costly one but too soft for our liking, hence this time we were a bit cautious to not settle for something we would regret later. Looking at the range of mattresses in the store, we took some time to try a few different mattresses and then agreed upon NM HD 10" Extra-Firm Flippable High Density Foam mattress. We placed the order right there and were told that it would arrive the next day. We were looking forward to trying the new mattress. On the next day, we received a text about the time window when the mattress would be delivered. There was a live tracking link provided too. I was following the live tracking and also got a message letting me know the ETA. It was very helpful and assuring. Soon, the delivery guys arrived and handed over the mattress to us. We tried the mattress and immediately felt the difference. The night's sleep was very peaceful, especially given that we a baby co-sleeping with us, who is less than a year and did not wake up during the entire night. We too felt quite fresh in the morning. Overall we think we made a good choice and our purchase was a huge success.”

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Posted 3 months ago

“My purchase was easy from the submit online to the delivery. Everything was communicated well and delivered on time. The courtesy phone call that they were 20 mins away was extremely helpful.”

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Posted 3 months ago

“The mattress is quite comfortable.”

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Posted 3 months ago

“Great quality mattress at a fair price. Comfortable, supportive, and delivery was smooth. Very satisfied with the purchase.”

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Posted 3 months ago

“I got a queen mattress at a great price and speedy delivery! Delivery cost was reasonable and the mattress is very comfortable! Definitely recommend National Mattress! I will be purchasing more mattresses here in the future :)!”

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Posted 3 months ago

“Great prices and superfast courteous delivery.”

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Posted 3 months ago

“Excellent experience with National Mattress! The customer service was outstanding, delivery was smooth and on time, and the product quality exceeded my expectations. The team was very professional and helpful throughout the process. Highly recommend!”

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Posted 3 months ago

“We had a great experience, Suraj’s customer service was exceptional. He took his time showing us different options of mattresses and explaining the differences and what he thought was best for what we were looking for. We had gone to many other places but with Suraj’s knowledge and patience we couldn’t think about going anywhere else. And to top it off we absolutely love our mattress. So thank you Suraj for all of your help”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 17,808 reviews