National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,184 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 21st December 2025

Westley

Raghav P

National Mattress Canada 5 star review on 18th December 2025

Thai H

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1230

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went with a clear vision of what we want for mattress and bed frame, and Arnold went above and beyond to guide us throughout the whole process. Would recommend to everyone lost in the midst of confusing reviews online”

Helpful Report

Posted 2 months ago

“Had my mattress, boxspring and bed frame delivered on the long weekend. Unfortunately I missed the first delivery, but the National Mattress team worked hard to get me my delivery that day. Exceptional services, this nurse really appreciated the service. My tempuredic mattress came in great shape and was very clean. The price was amazing for king size. I am so grateful! Thank you so much! Would 10/10 recommend National Mattress to anyone looking for a bed.”

Helpful Report

Posted 2 months ago

“Sales people were great, they help give me the best deal they could on the mattress and my son loves his new mattress!”

Helpful Report

Posted 2 months ago

“This purchase was very easy and the web based purchase process seamless.”

Helpful Report

Posted 2 months ago

“Great service Very patient with an elderly lady”

Helpful Report

Posted 2 months ago

“Bought a mattress from the Argentia location. Ben was so helpful. I decided on my mattress within 20 minutes, he was informative and honest. I would recommend it to anyone and everyone, especially young people like myself who are budget conscious!”

National Mattress Canada 5 star review on 2nd November 2025

Helpful Report

Posted 2 months ago

“Wide choice meet different requirements, very comfortable”

Helpful Report

Posted 2 months ago

“Sales rep was knowledgeable and listened to our needs. Three mattresses later we were done.”

Helpful Report

Posted 2 months ago

“The pilling on the brand new mattress has not been sorted out by the head office. When one buys a new mattress you donot expect pilling when it is opened. If this is normal according to them then replace it as it will not make a difference to you but to me it does!”

Helpful Report

Posted 2 months ago

“The purchasing and delivery process was excellent. The mattress is very good quality.”

Helpful Report

Posted 2 months ago

“The support was excellent. They were knowledgable, friendly and very helpful. We would recommend National Mattress to anyone looking for a mattress.”

Helpful Report

Posted 2 months ago

“I came into National Mattress looking for a mattress that suited my needs and the associates were very knowledgeable and helpful. I ended up purchasing a mattress from here at a reasonable price and have been very satisfied with my purchase.”

Helpful Report

Posted 2 months ago

“Very good service”

Helpful Report

Posted 2 months ago

“Lovely matress! Quick delivery.”

Helpful Report

Posted 2 months ago

“Hello , We walked into National Mattress in Barrie Ontario just off of Ferndale in Barrie and we could not be happier . Alex is fantastic and helped us out in every way possible ! Definitely recommend this place if your looking for Mattress and Box springs . Have a great day! Jenn,”

Helpful Report

Posted 2 months ago

“We had a great experience here shopping for a new mattress. The person that assisted us was very knowledgeable about mattresses, he readily answered every question with passion and detail. There were many mattresses available to try, ranging from a few hundred to thousands of dollars -- definitely something for everyone. It was a low pressure environment, which was appreciated. The staff was there to assist if needed, but otherwise you can be left alone to explore. We ended up purchasing a mattress. Delivery was excellent as well. There were multiple delivery options and we received the mattress the next day. So far we are very happy with the purchase.”

National Mattress Canada 5 star review on 1st November 2025

Helpful Report

Posted 2 months ago

“Great employees help with the mattress you choose”

Helpful Report

Posted 2 months ago

“Great experience. Quick and timely delivery. Great communication. Processed my return.”

Helpful Report

Posted 2 months ago

“I bought a mattress that was a lot firmer than in store, then when i asked for a refund i was told i had to buy another mattress and i could only exchange. I was told to send pictures of the mattress and my exchange was approved but i was told my refund was conditional on inspection and i had to wait 3 days to get it not when i handed back the mattress and that was also upon inspection. So basically if the inspector deemed this not mint condition they would only “partially” refund whatever that means When i went to the store, i was told i had BUY the mattress bag ($8) seriously after a customer has already had a bad experience you charge them an adoption $8 for a bag Never shopping here again”

Helpful Report

Posted 2 months ago

“ChatGPT said: We recently bought a mattress from the National Mattress location in Barrie, and the whole experience was excellent from start to finish. Communication with the company through email before our visit was clear and helpful, making it easy to plan our trip. The sales lady at the Barrie store was friendly, knowledgeable, and genuinely happy to help without being pushy. Delivery was right on time, with transparent updates and real-time tracking that made the process smooth and stress-free. The mattress itself is very comfortable and reasonably priced, offering great value for the quality. Overall, we’re very happy with both the product and the service, and would highly recommend National Mattress.”

Helpful Report

Posted 2 months ago

National Mattress Canada is rated 4.8 based on 16,184 reviews