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National Mattress Canada Reviews

4.8 Rating 16,186 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,186 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
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Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Love the new mattress ! Very comfortable. Delivery was quick and smooth communication.
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Posted 2 months ago
Excellent quality and delivery service.
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Posted 2 months ago
Purchased a National Mattress brand mattress and it is very comfortable! Best mattress I've had in years as I normally purchase the name brands I am quite impressed with this one. I actually look forward to sleeping and I am out cold in no time instead of counting sheep like I did in the past. I would recommend National Mattress to anyone.
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Posted 2 months ago
Amazing prices and quality
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Posted 2 months ago
The sales person speaks too fast like he is trying to kick us out. Even after we try to tell him we don't understand him. We paid $ 35 to have the service carrying the mattress on top of the bedframe, for some reasons the person told me to sign it and he just got away void doing his job. The mattress cannot be appointed at the time you wanted it.
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Posted 2 months ago
I had an amazing experience with the company , delivery et all and the mattress is of great quality.
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Posted 2 months ago
National mattress service was great and I was really satisfied with the price and quality of my purchase
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Posted 2 months ago
Great and honest staff who gave us the straight goods about their product line and matching it with the solution we needed.
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Posted 2 months ago
The experience was good and no where close to as intimidating as other mattress stores. The individual that helped us was very helpful and gave us time and space to explore ourselves! We bought a mattress same day, received it the next day and we are now enjoying it.
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Posted 2 months ago
Good experience - no rush, no push tactics in the warehouse. We tried as many models as long as we wanted before deciding
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Posted 2 months ago
Great prices and customer service! Mattress was delivered straight to my house for free.
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Posted 2 months ago
Big selection though I already had picked the mattress out online. Staff member was very helpful and friendly. And they offer free delivery within 24 hrs. Would highly recommend checking this location out if you are in the market for a new mattress.
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Posted 2 months ago
Friendly service, very helpful, but not push, answered all of our questions and reasonably priced.
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Posted 2 months ago
Everything expected and more. Mattress is well constructed and beautiful.
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Posted 2 months ago
The purchase experience is good overall. But the only thing is when we received the mattress, two sides look not even, maybe is the reason of gravity, still trying to figure out
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Posted 2 months ago
Great experience overall. My mattress is as good sa I hoped for. But you can buy a mattress anywhere. The customer service was the most impressive to me. There was an issue where I provided the wrong phone number, and they got to the bottom of it pro-actively reaching out to me until it was resolved. Good human, no nonsense support. Room for improvement would be clarifying that next day delivery isn't always possible. Maybe it's in the fine print, but it would be better for setting expectations. Also I wish they had disposal service! It wasn't a huge deal for me to get rid of my old mattress, but I still would have been happy to pay extra to have disposal services.
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Posted 2 months ago
Sales help at the Markham store were helpful as were delivery men. Our mattress is perfect and we were very pleased with the price.
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Posted 2 months ago
I purchased a Tempurpedic neck pillow to help with chronic neck pain. The price at National Mattress was significantly less than other retailers. I was able to pick it up in a local outlet within a couple of days. Very satisfied with the service and price!
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Posted 2 months ago
Quick delivery and install, brought the mattress right up to the bedroom and contacted us before showing up to let us know when they would arrive. Great prices as well.
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Posted 2 months ago
Great experience shopping at the Mississauga North location! Best prices, delivery is always fast and efficient.
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Posted 2 months ago
National Mattress Canada is rated 4.8 based on 16,186 reviews