National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,810 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“People working at store are not at all helpful Was there to check mattress but they were not even ready to show and when i was asking questions they were not even answering any question properly Not friendly Not helpful Complete a**hole”

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Posted 3 months ago

“We are happy with the purchase of mattress. Price was great. No pressure to buy! Conor was great. He was patient with us. We had loads of questions.”

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Posted 3 months ago

“There was no pressure to buy, documentation was well articulated for each unit on display. The salesman answered all questions. Prompt delivery service. I would buy there again”

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Posted 3 months ago

“Mattress was received quickly. It is as described. I needed an extra firm bed for someone who broke a hip and it has been a great improvement for their healing. Price was affordable great expierence, I will use mattress express the next time I am in need of a mattress.”

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Posted 3 months ago

“I attended your store for the first time and was so impressed with the selection, size of store and cleanliness. Wayne assisted me with my purchase of two Nataura pillows.”

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Posted 3 months ago

“The mattress we have selected on the website is great. We were not sure what it’s going be like without actually going to the store and testing it out. A whole year of Exchange guarantee made it easier just in case we made a wrong choice on the mattress. Delivery was quick and easy. Price half of big store retail.”

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Posted 3 months ago

“The products purchased were good and in great condition. Delivery was quick and professional.”

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Posted 3 months ago

“Great mattresses. Great prices. Great delivery.”

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Posted 3 months ago

“Very friendly and excellent customer service”

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Posted 3 months ago

“The store was fine but the mattress’s were different when delivered. Support said they were the same but two different names on the mattress ?”

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Posted 3 months ago

“Easy to order, quick to arrive within the specified window, and great quality!”

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Posted 3 months ago

“Very excellent service. Not pushy, gave positive suggestions”

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Posted 3 months ago

“Like the size and comfortability of it. Just get sleep within 30 mins.”

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Posted 3 months ago

“My friend recommended National Mattress to me and they did not disappoint!! Manvir is an AWESOME sales associate. I went in the store looking for something organic. She showed me a few options and said bring a picture of my tag and she would help me compare when I was ready. I went back to the store and she was there again and still so very cheerful. The mattress I wanted was out of stock but she assured me that it will be delivered within 7-10 days. The team is also AMAZING. The item was in stock again, earlier than expected but unfortunately the elevator in my building was out of commission for a few days. NATIONAL MATTRESS assured me they could reschedule the delivery. As soon as I let them know the elevator was in service again they came back in a jiffy! They have just delivered my EverGreen Sleep mattress and everything went smoothly. Thanks NATIONAL MATTRESS, I will be sure to tell my friends and family to shop with you.♡♡♡”

National Mattress Canada 5 star review on 18th April 2026

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Posted 3 months ago

“Purchase was smooth and quick. Delivery was booked on April 17 morning. Two days later not done yet. No any updates. The customer service didn’t answer clear what was wrong. Some error in system? Opened case…..”

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Posted 3 months ago

“It wasn't in stock but they provided a timeline, allowing me to cancel any time before delivery. Delivery was trackable and timely. Mattress looks exactly what I ordered. All good!”

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Posted 3 months ago

“The staff was nice and accomodating when I kept changing my mind on the pillow choices, but was not able to contact the store until the delivery date to make adjustments which was frustrating. Still waiting on the pillows and matress cover though.”

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Posted 3 months ago

“The website is very user-friendly and easy to use, the shipping service is excellent and punctual, and best of all, my mattress has given me some great nights' sleep.”

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Posted 3 months ago

“The mattress in a box style was very easy when moving to a new apartment. I like the mattress and don't have any issues”

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Posted 3 months ago

“Salesperson was very helpful and I was very happy with quick on time delivery The price saved us a lot of money”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 17,810 reviews