National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,810 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product with fair prices. I ordered a split king box spring on line and it was delivered quickly within a few days, in a snowfall. After it arrived I thought it over and realized it was too thin ( ordered the 4”) and needed a thicker box spring as my husband is tall. Contacted customer service within a few minutes after delivery. I had asked for a possible exchange for the 8” box spring. They responded quickly and asked for photos of the product, making sure I hadn’t opened the plastic and took off the plastic from the other box spring. Since it was still in my garage untouched, they said the photos looked good. They proceeded with the exchange and delivered the other box spring within days, with no extra free. Shipping was all free. The customer service experience was one of the best I have encountered. Friendly people and quick service. They text and call you on delivery days and keep you posted on your shipping and arrival. 5 stars because they deserve it!”

Helpful Report

Posted 3 months ago

“Service was quick, courteous and efficient. The delivery person as extremely polite and conscientious! The box spring mattresses are exactly what we needed and we are extremely pleased. Highly recommend this company!”

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Posted 3 months ago

“Plenty of options with price ranges . Love the products”

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Posted 3 months ago

“National Mattress is great. They have tons of options and we feel very comfortable on our new mattresses. We were helped by Greg, he was great!”

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Posted 3 months ago

“This is the 4th mattress we've purchased from this company. Always received top tier service and the product fit our requirements and budget.”

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Posted 3 months ago

“I recently exchanged my mattress at National Mattress, and I had a really positive experience. The representative was patient, knowledgeable, and genuinely focused on helping me find a better option suited to my needs rather than just making a sale. I had initially chosen a plush mattress which caused discomfort, but the rep guided me toward a more supportive option. The exchange process was smooth and hassle-free, and I truly appreciate the level of customer service provided. Overall, I’m very satisfied with how professionally everything was handled and would definitely recommend National Mattress to others looking for honest guidance and good service.”

Helpful Report

Posted 3 months ago

“We needed a new bed for my slbing immediately, and I found National Mattress online. My mom barely speaks English, my little brother, and I weren't sure what to expect. Jevon was extremely helpful, friendly, kind, knowledgeable, deserves a raise, and made us feel welcomed. I love that you guys don't push sales. Jevon told us what was on sale, he made suggestions, but didn't push us on stuff. Which is why we ended up buying the boxspring as well”

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Posted 3 months ago

“They were very helpful in explaining the differences between mattresses, and identifying the best options in my price range - delivery was smooth, I’m sleeping well and happy with my purchase!”

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Posted 3 months ago

“Great prices. Great customer service and a return policy that can’t be beat!”

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Posted 3 months ago

“King split box spring I ordered was great and came quickly to our place in Toronto. Unfortunately the boxsprings were not the same height and were different (I had actually read this in another review, so I was expecting this), but I called the number with my order for help and they came and replaced it next day. Slightly annoying, but overall happy with the customer service and my product, and it didn't really impact us, so I would still recommend!”

Helpful Report

Posted 3 months ago

“Jun at National Mattress North York was a delight. We wandered in just wanting to understand options for a king bed, armed with preliminary knowledge, such as wanting a firm bed and also curious about latex mattresses. He was with us for about an hour, letting us test a variety of beds within our budget, and counselling us on the right mattress for us. We had to delay shipping a few times because our bed frame was late, and he was immediate over email helping us reschedule. The team that came in to deliver our mattress was speedy, courteous, and very informative about leaving it to fluff up for 8-10 hours before use. You guys are amazing, thank you so much!”

Helpful Report

Posted 3 months ago

“We really loved this purchase! The mattress arrived right on time and the delivery process was very smooth. The quality is excellent — very comfortable and exactly what we were expecting. We’re very satisfied and would definitely recommend it!”

Helpful Report

Posted 3 months ago

“We were served by a very pleasant and personable salesman called Pavan.He was very knowledgeable about the many product that he showed us and explained the differences between them.Always smiling with much positive energy.He is definitely a huge asset Tim national Mattress.Yes, we did purchase the set that suited our needs.Thanks Pavan.”

Helpful Report

Posted 3 months ago

“I have been really struggling to find a firm mattress and so many places are just doin the unfirm foam block. I realized I needed the extra firm. But still from very cheap worthless amazon mattress to trying an expnsive endy mattress. Returning them all for not being firm as they say. I’m glad theres a cheap local option with such a large variety of well made mattresses. So glad! I can tell this one will last its like a rock. Still having body pain but I am disabled and think I am just needing more movement now that spring is here”

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Posted 3 months ago

“All telephone interaction was exemplary and I received helpful information to be able to order a mattress by phone.”

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Posted 3 months ago

“The sales staff was knowledgable and promp to help. Delivery was next day and appropriate. The box spring we ordered was exactly as specified and is performing well.”

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Posted 3 months ago

“Fast delivery, very good deals . Helpful staff. Delivery people were very very polite.”

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Posted 3 months ago

“Purchased the queen chiroform Luxury hybrid mattress from the website. It was easy to use and place the order. Mattress arrived the very next day as promised. The delivery guy was great and helpful. The mattress is extremely comfortable albeit night two. It’s a little softer than expected but I’m okay with that.”

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Posted 3 months ago

“Great selection of mattresses, fixed price (no negotiating), sales people are non-commissioned, great return policy (free within 365 days), great communication for delivery. Can't ask for more. Excellent company - great to deal with.”

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Posted 3 months ago

“Sales staff we're friendly and knowledgeable. Good products at very competitive prices and I will recommend to others.”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 17,810 reviews