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National Mattress Canada Reviews

4.8 Rating 16,186 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,186 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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Anonymous
Anonymous  // 01/01/2019
Easy to deal with. Better prices than competers. Clear communication. No complaints
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Posted 2 months ago
Hamilton store. very helpful salesman. easy transaction. A bit inaccurate communication re delivery, but all was quickly resolved and delivered as agreed.
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Posted 2 months ago
They were very fast with delivery. I love their service and my son now enjoys his comfy mattress.
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Posted 2 months ago
Excellent value and Excellent product descriptions! Don't waste time in stores, use the website to learn and order with confidence. I got a great deal on a mattress thats easy on my back and budget!
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Posted 2 months ago
The staff at your store is very knowledgable. Charley was great support and i would highly recommend her. The collection in store also helped make the decision easier for us. It would definitely be nice to also see some beds that can be purchased at the same time, but apart from that, the product availability and service is phenomenal
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Posted 2 months ago
Eden was of great help, amazing service overall.
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Posted 2 months ago
I was looking for a firm mattress and tried out many from several places but only National Mattress' Riley fit the bill. Super satisfied!
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Posted 2 months ago
We had stellar 5 star service from both the manager Siraj , in his expert experience helping us select our bed and box spring. He made the process easy to understand and extremely helpful advice... also from the top delivery driver Ashish who despite being short staffed did everything to accommodate our delivery safely pleasantly and on time. Kudos to both. I would recommend this location and will certainly make our next bed choice from National Mattress Thanks to both
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Posted 2 months ago
They have excellent customer service and give you the opportunity to spend hours choosing and testing the variety of mattresses they have without any problem! I loved that attention, never change it! Also their purchase offers are also the best!
National Mattress Canada 5 star review on 28th October 2025
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Posted 2 months ago
From the gentleman that helped us on our first visit to the delivery service truly kind and helpful people. I got a great deal and the delivery people made sure i confirmed and made sure to treat my stuff with good :)
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Posted 2 months ago
Worst customer/delivery service I have ever received. Mattress delivery simply left the mattress outside of house then drove away. I thought after signing the receipt they would put the Mattress inside the house, when I ask them, they mumble something then went to their truck and drove away. I had to move the mattress inside myself. Frustrating!!
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Posted 2 months ago
Friendly service people and great prices.
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Posted 2 months ago
Efficient and quick delivery. Surprisingly good quality matters for the affordable price! Definitely much more comfortable than my last mattress.
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Posted 2 months ago
Gregory greeted us when we walked into the store and let us look around for a few minutes and then came and asked if we had any questions about the mattresses. He answered all questions to our satisfaction and was very accommodating when we were ready to purchase. We felt very comfortable the whole time in the store and would recommend the store to our family and friends. We have let our new mattress sit for 24 hours and are excited to try it out tonight. Take care and thank you for the great customer service Gregory.
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Posted 2 months ago
The experience at this store was excellent. They showed us how to read the price chart and then gave us space to select what we wanted. They didn’t bother us as we took our time while we selected a mattress that suited our needs.
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Posted 2 months ago
It was smooth delivery driver from National Mattress and tracking was accurate, driver call before arrival and I have received my mattress as per time and date provided.
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Posted 2 months ago
Excellent Customer Service and the delivery staff where friendly and was very pleased with doing business with National Matress
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Posted 2 months ago
Good selection. Unbeatable prices. Staff was friendly and helpful without being pushy or salesy. Mattress was delivered in under 24 hours.
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Posted 2 months ago
They have many different mattresses in the warehouse to show and test. The sales persons are kind and helpfull. we got the mattress delivered to us the next day and delivery was on time and the deliversy person was very kind. we highly recommend them.
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Posted 2 months ago
Overall, I’m very happy with this purchase and would definitely recommend it to parents looking for a supportive, durable mattress for their teens. It’s firm and supportive, which helps with good posture and back comfort, but still cushioned enough to feel comfortable. The build feels sturdy and durable, moves minimally on body movements. I like that the sides stay firm and don’t slope down when sitting or lying near the edge. But it isnt for someone looking for soft and saggy mattress. some extra cushioning might help to bring a more softer feel.
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Posted 2 months ago
National Mattress Canada is rated 4.8 based on 16,186 reviews