National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 13,320 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 13,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 1st June 2025

1149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great courteous delivery. On-time . I received timely delivery notifications which I really appreciate.”

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Posted 2 months ago

“We were very pleased with the service from Greg and Wayne! Looking forward to delivery of our matttresses.”

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Posted 2 months ago

“Great customer service. Fast and efficient. Amazing deals!!!!!!”

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Posted 2 months ago

“The delivery was very accommodating.”

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Posted 2 months ago

“National Mattress was punctual and courteous. People were very helpful and supportive. Their web site is comprehensive, easy to navigate and user friendly.”

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Posted 2 months ago

“Great experience. Staff were helpful and not pushy. Good variety of mattresses in the showroom to try. Delivery next day. Highly recommend.”

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Posted 2 months ago

“Very good service and quality of the products. Highly recommend”

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Posted 2 months ago

“Attentive, friendly, knowledgeable associate helped my in-store purchase be quick and easy. Website and VIP program disconnected and misleading. As is this survey...”

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Posted 2 months ago

“We recently purchased a mattress from National Mattress, and overall, our experience was positive. Their customer service was excellent—friendly, responsive, and professional. While there were some delays in delivery, they kept us informed throughout the process, which we really appreciated. As for the mattress itself, the quality is acceptable for the price. It meets our expectations but isn’t exceptional. That said, the great customer service and clear communication made the buying process smooth. If you're looking for a reliable company with good service, National Mattress is a solid choice.”

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Posted 2 months ago

“Amazing service, lots of options, team was very helpful!”

National Mattress Canada 5 star review on 26th March 2025

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Posted 2 months ago

“The process of ordering a new mattress for my mother in law was so easy and seamless. The customer service reps in store were knowledgeable and helpful and I was able to pick a delivery time that worked best for my schedule. I highly recommend anyone looking for a new mattress to check out National Mattress!”

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Posted 2 months ago

“Amazing customer service”

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Posted 2 months ago

“They have a wide variety of Brands and types of mattresses at reasonable prices. Our salesperson Eden was very knowledgable and helped us to decide on the best mattress for our need and price point. My only con if there is one, is at the Kitmat location, there are only stairs to the entrance and no ramp. So we had to carry our stroller up to enter the store.”

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Posted 2 months ago

“Ben and the staff at the Kitmat location were knowledgable and patient in answering all my questions and addressing my concerns. Also, the location had a good variety to view and try the mattresses. Delivery was next day and within the scheduled time period. I highly recommend them.”

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Posted 2 months ago

“I had an excellent experience in store at your Dundas St location in Mississauga. The staff we friendly and helpful and allowed me to take the time I needed to choose the right mattress. I was very happy with the service!”

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Posted 2 months ago

“The mattress is excellent. It was the third time we bought from them.”

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Posted 2 months ago

“Provided with an excellent customer service and the price were top notch 👌 👏 👍”

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Posted 2 months ago

“The service sales and delivery was done perfectly and satisfactorily”

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Posted 2 months ago

“Just bought it and look nice”

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Posted 2 months ago

“The attendant was quite helpful in pulling mattresses down for me to try. He was also very knowledgeable about the kind of mattress I needed. An overall pleasant in-store experience.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 13,320 reviews