National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,182 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,182 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st December 2025

Westley

Raghav P

National Mattress Canada 5 star review on 18th December 2025

Thai H

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1230

Anonymous

Anonymous // 01/01/2019

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“Easy online purchase, quick delivery, packaged well, great condition, great price, will purchase again.”

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Posted 2 months ago

“Good service and fast delivery the tracker was very helpful”

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Posted 2 months ago

“I've bought two mattresses from the Kitchener location, and have had excellent customer service each time. Very happy with the quality of the mattresses and pricing.”

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Posted 2 months ago

“Great spot to find a bed. Lots of choices up and down the price range and the prices are great. The young man who helped us was friendly and didn't pressure us at all. Even watched him deal with an angry customer on the phone about the tone of voice used when saying the word bouncy. I would have lost it. This guy was great, super calm,and respectful. This is where I'll go for my next bed and where I'll tell anyone who asks me to go.”

National Mattress Canada 5 star review on 5th November 2025

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Posted 2 months ago

“Easy to find, knowledgeable staff, friendly environment. Found exactly what I needed, for a great price and next day delivery Was amazing”

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Posted 2 months ago

“It was an absolute pleasure dealing with this company. Conor is an amazing person. Explained everything I needed to know in detail. No sales tactics,no pressure to purchase. Highly recommend this place.”

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Posted 2 months ago

“Great customer service”

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Posted 2 months ago

“The staff was really helpful in choosing a suitable mattress for us.”

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Posted 2 months ago

“I bought a medium range extra firm mattress from them. I feel it's just perfect and exactly what we wanted. I am glad I bought from national mattress.”

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Posted 2 months ago

“Very firm and comfortable!!”

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Posted 2 months ago

“Very smooth purchasing and delivery experience.”

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Posted 2 months ago

“We visited the National Mattress outlet in Markham on Oct 28, after visiting their website and identifying a set of mattresses that we potentially wanted to view and test out physically for comfort. We were fortunate that the mattress that we had listed as our first option was actually available for us to check out. Special thanks to Henry who singlehandedly managed all the customers who came in while we were there. He effortlessly identified the Mattress we were looking for, super quick. This National Mattress outlet has a very large collection of mattresses, which makes it an excellent place to conveniently check out and compare a whole bunch of them before you make a final decision. Despite us having a clear idea on the mattresses that we wanted to test out, we could not help checking out a bunch of other mattresses since they were right there! Pricing appeared to be very reasonable, which is why we had chosen to visit National Mattress in the first place. Note that although the delivery team will deliver the mattress to your doorstep (or Condo building entrance) for free, you can request for in-house delivery for a small fee. Which is what we did. They were also able to give us a delivery date that worked for us. I'm happy that we finally found the type of mattress my wife and I were looking for without breaking the bank!”

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Posted 2 months ago

“I was amazed at the selection. They have ALL of the big brand mattress manufacturers to choose from, as well as their own brand name. HUGE selection. Somewhat overwhelming; I had to go a few times. The staff are very knowledgable. They were very polite and patient! I was not told about the online "coupons" for discounts on pillows, mattress protectors or sheets, but I did see it on their website and was able to get a set of sheets for 1/2 of the "online advertised price". You need to get/use a 'coupon' from online and show them the online price. Online pricing for the sheets was far less than the in store price. Note: unfortunately the bed sheets only come in white; but it was too good of a deal to pass up for the price. Gave a 4 instead of a 5 because I tried calling and calling and no one would answer the phone lines. I was happy to pay $65. for their "white glove service" for delivery. The fee includes: delivery and install to my upper bedroom, and take old mattress out to the curb. Their delivery fee is very reasonable and available 7 days a week. Other companies delivery fees are so much higher; up to $200!!! Beware of competitors delivery prices!! I would definitely recommend National Mattress. I already have recommended them to friends and family.”

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Posted 2 months ago

“Great prices and great service. Well done!”

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Posted 2 months ago

“Great overall experience. Very knowledgeable sales associate and extremely fast delivery. Great value for money.”

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Posted 2 months ago

“I've beeing purchasing mattresses for not only myself but my family for the last 10 years. I've NEVER had a bad experience with customer service, their pricing is always unbeatable and the warrenties on all their products give complete peace of mind. I'll never not recommend Nation Matress to my friends and will continue to be a dedicate customer for years to come.”

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Posted 2 months ago

“We were dealing with Manvir K. with our mattress purchase. We gave her our options that we selected on-line. She showed us our options along with a few others that were on display. She was very knowledgeable and offered options to what we were looking for. We eventually went with one of her options and so far, are quite satisfied at this point.”

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Posted 2 months ago

“Very good service Henry in the Markham location was magnificent and couldn’t ask for a better associate. Kyle Martin”

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Posted 2 months ago

“Love our new mattress! Delivery was speedy and customer service while we were shopping was excellent. Very friendly store! We will be back over the next year to get a new mattress for the other room.”

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Posted 2 months ago

“First of all - the service and their delivery processes are very well defined, two thumbs up! The team that helped me with some communication errors and a few delivery related special requests - very very helpful and efficient with the information that was needed. Over the call & over the email, both - excellent! I had placed order of a mattress for the first time here in Canada and there were a lot of questions - everything just worked out like clockwork! The showroom experience - first thing, people were trained and not at all trying to push or sell. They were there to provide information and educate you, simple - just what I wanted! Mattress got delivered just yesterday to me - so far, had a very good night sleep! Overall - I had never experienced or even expected so efficient system in place for a commodity like mattress. Any day, this is the place to buy a mattress.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 16,182 reviews