National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,808 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,808 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although we had a really good experience in shop, much of the mattresses on display were out of stock, and our delivery ended up being a week later than expected. That being said, we found something well within our budget and are overall pleased with our purchase.”

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Posted 3 months ago

“The team was super nice and helpful Will always go back and refer people I know to them”

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Posted 3 months ago

“Great mattress and good price. I've been sleeping like a baby for the past few days!”

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Posted 3 months ago

“The Mattress is genuinely confortable”

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Posted 3 months ago

“Great prices for quality mattresses, delivery was quick and smooth.”

National Mattress Canada 5 star review on 23rd April 2026

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Posted 3 months ago

“The staff were knowledgeable and friendly! I'd 100% recommend shopping here to my friends and family looking to buy a mattress. The delivery process was fast and smooth compared to my experiences with online mattress companies.”

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Posted 3 months ago

“Everything was perfect, the mattress, the service, and the quality.”

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Posted 3 months ago

“Fantastic experience”

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Posted 3 months ago

“Great Mattress at great price”

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Posted 3 months ago

“Great service and prompt delivery.”

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Posted 3 months ago

“I took a shot in the dark ordering from National Mattress. I'd been researching mattresses for some time and decided to pull the trigger on a 12" Chirofoam Extrafirm with a 15 year warranty. I ordered online on a Sunday afternoon and had it delivered (included in the cost - I live in Guelph; it came from Mississauga) around 1 pm Monday. Pretty damn good! The delivery guys were competent, cordial, and professional. I did have to phone the help line about three times to find out things about the product that weren't mentioned on the website, and the responses were quick, clear and direct. Also, the product specs stated that it came with a removable cover, which it didn't. When I emailed support, they looked into it and said that's an error on their website. It's not the first time that's happened when buying other products online, so I can give that a pass. They did get back to me within 2 or 3 days, so, also a plus on that. As for the mattress itself, I noticed a difference the first night, for the better. Overall, I've been sleeping better, a lot less flopping around, and less overheating. Great support, but not too hard. Very happy with this purchase. I've told a couple of neighbours and my brother about the bed and National Mattress, because better sleep is a big deal, and one guy is looking at buying something soon, said he's going to look into them. Up to him, but at least he knows my recommendation.”

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Posted 3 months ago

“Service was good , professional.”

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Posted 3 months ago

“Excellent customer service and very competitive pricing. This is my second latex mattress that I purchased through National Mattress. Highly recommended.”

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Posted 3 months ago

“The first mattress we ordered was not great - and did not really fit the description that was given online. BUT we went in a shop, tried mattresses out, picked and picked a different one. That one hasn't arrived yet, but the staff were so friendly, helpful, and understanding, the stock available was great and the prices are great. Would recommend visiting in person to test mattresses out and be sure what you're buying. Haven't received the new mattress yet but I'm sure it will be great!”

Helpful Report

Posted 3 months ago

“We recently purchased a mattress from National Mattress and had a generally positive experience. The store was very close to us, which made it convenient to visit, and they had a large selection of mattresses to browse. That said, a few of the models I was specifically interested in were unfortunately out of stock and not available in-store to try, which was a bit disappointing. On the plus side, the salesperson was helpful without being pushy, giving us the space to take our time and try different options at our own pace. We never felt rushed, which made the decision process much easier. The delivery process was smooth and efficient. We were able to choose a delivery window that worked for us, and the team was polite, punctual, and professional. Overall, despite the limited availability of some models, it was a good shopping experience.”

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Posted 3 months ago

“Product arrived quickly. Emailed questions were answered immediately and thoroughly. Really appreciated the great customer service!”

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Posted 3 months ago

“Great prices. Loved the ability to see the stock, filter to my choices, reviews of the mattresses were helpful. I loved seeing the firmness accuracy rating. That ultimately helped me choose the mattress I wanted. I needed to ship my purchase, it was unclear I could only select mattresses ‘in box’ on the website if shipped. I struggled to make the purchase a few times and almost gave up but the support line was very responsive.”

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Posted 3 months ago

“When i first purchased this mattress, I did not know much about what to expect. But now I can safely say that I am getting a much better peaceful sleep. It offers good lower back support. It also has good motion isolation. Overall, I am happy with the mattress”

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Posted 3 months ago

“Good quality and fast delivery”

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Posted 3 months ago

“Quck responses and helped me schedule a delivery date that worked for me.”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 17,808 reviews