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National Mattress Canada Reviews

4.8 Rating 16,179 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,179 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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Anonymous
Anonymous  // 01/01/2019
The store staff was extremely helpful and knowledgeable. The purchase was smooth and hassle free.
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Posted 2 months ago
The staff were extremely helpful, courteous and knowledgeable. Top notch customer service. Delivery was smooth and on time during the first snowstorm of the year.
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Posted 2 months ago
I had an amazing experience with National Mattress!
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Posted 2 months ago
Went to the store to pick a mattress , stuff was super nice and showed me all the options I needed to chooses a mattress perfect for my back pain . Delivery was next day and it was free . Couldn’t be more happy! Choose a 13” spring mattress that’s firm .
National Mattress Canada 5 star review on 9th November 2025
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Posted 2 months ago
I had a pleasure of shopping for my matterss at the Markham location. I want to specifically mention Arnold for taking the time to share details of what is available, where to find what I am looking for and making the transaction seamless. I recommend Arnold for everyone's mattress inquiries, and recommend National Mattress for deals and discounts on some quality merchandise.
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Posted 2 months ago
Very nice and professional team. Good quality and great price of the mattress.
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Posted 2 months ago
I purchased an extra-firm mattress two weeks ago. However, it has already started to sink and feels much softer than expected. I am unable to sleep comfortably, and it is causing back pain. The place where flower it’s start sinking.
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Posted 2 months ago
Terrible website platform, and even worse customer service. Management seems to be incompetent and Driver was extremely rude
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Posted 2 months ago
My delivery was cancelled due to the driver getting ill. I had a very hard time reaching the store to reschedule the delivery. But once reached, the staff were very friendly and helpful. The customer service team tried their best to accommodate my requests and reschedule my delivery.
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Posted 2 months ago
We are happy with the delivery speed and ease. Also, the communication was professional. We look forward to enjoying a better sleep on our new mattress!
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Posted 2 months ago
Staff were very helpful during the purchase at the actual store location and had answers for any question I asked. Delivery went smoothly and only took two or three days to deliver after purchase. The mattress itself is super comfortable and I am just trying to decide if I like the adjustable bed or not. That will take a few days to figure out. Hats off to Henry for being super helpful and very quick in responses.
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Posted 2 months ago
Love my kids new mattresses!
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Posted 2 months ago
Had a great experience here with Hardik. Really helpful and knowledgeable about the products. I was really happy with the price, selection, and being able to take my product home that day.
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Posted 2 months ago
Great price Arrived in the store the next day as promised
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Posted 2 months ago
I appreciate the no-frills warehouse style and the low prices. Thank you for providing a competitive Canadian option.
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Posted 2 months ago
When in and out in less then a half an hour with a purchase and a next day delivery for a mattress and box spring. The staff were wonderful and knew the product. I will recommend the company to all my family and friends.
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Posted 2 months ago
Perfect size and width for us. The comfort is exactly as per our expectations- soft on the outside but firm inside and with a much much reasonable price.
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Posted 2 months ago
Just bought our second mattress here because our first buying experience 2.5 years ago for a chirofoam went great and still happy with that. This time around Jevon was a great help not only answering our questions but also honoring their online sale price for a pillow we were looking at. Any future mattress purchase would definitely be made here, and if you're not close by, it's worth the trek up!
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Posted 2 months ago
Very helpful, great price and delivered to your door for free. I can recommend heading into their showroom and trying out the mattresses selection. The staff was helpful and there was no pressure, we ended up getting a matress protector, sheets and pillows due to the great service and the competitive pricing.
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Posted 2 months ago
I first learned of Natioanl mattress online, after searching thheir site I aws impressed with the variety of mattresses and their pricing, visited their Hamilton location next day, easy to find location with many items to try, settled on my intial choice. The saleman was knwledgeable, patient and helpful.
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Posted 2 months ago
National Mattress Canada is rated 4.8 based on 16,179 reviews