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National Mattress Canada Reviews

4.8 Rating 14,246 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 14,246 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Great service, quick delivery.
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Posted 1 year ago
Your delivery boy doesn’t have a sense to talk customer he is very rude.
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Posted 1 year ago
Although I didn't know about this store before, when I visited their website, as well as my local store in-person, I found that the store is pretty good. Customer service was pretty good. Prices were competitive, and definitely worth comparing with the major chain stores.
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Posted 1 year ago
Yet to unseal the cover of mattress and experience the king's sleep and I, appreciate the fulfillment of promised delivery.
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Posted 1 year ago
Price and product quality is great
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Posted 1 year ago
So far so good.
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Posted 1 year ago
It was a great deal. I really liked the Coupon for protector. The knowledge of Barrie staff is great. Everything went so smooth from beginning to delivery of my mattress without any surprise. There is one area of improvement where the stores can update the current price tags as per the online website prices. This was the same mattress which I liked in the store for prices $516 and I really enjoyed when I saw the online price was lesser that the store price tag. There was one more mattress which was priced almost $400 lesser than the website price. I called out the sales associate and showed him that he can avoid any future conflict of $400 with any customer by updating the price tag. My overall experience was so great. I made my mind for purchasing from National mattress in my very first visit.
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Posted 1 year ago
Very good experience. Only thing missing is some of the mattress total coil number were hard to find in the mattress information and other information about the mattress were not easily located in store and online. Overall still good experience.
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Posted 1 year ago
Customer service was really good! The staff assisted us really well. Their selection is extensive as well.
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Posted 1 year ago
Nice and firm mattress, would’ve been better if it came in a smaller package
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Posted 1 year ago
Easy purchase great price lots of selection saved alot compared to Sleep Country for a very similar product
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Posted 1 year ago
Lots of mattress to try out. Good selection and price!
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Posted 1 year ago
Good quality-price mattresses and customer services
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Posted 1 year ago
The process was so easy from finding what I wanted to a quick delivery. No issues.
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Posted 1 year ago
delivery was quick. Yet to try the mattress. Will update the review with more details
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Posted 1 year ago
Price is good but service needs to be improved. The customer service didn't seem to have the patient to serve and explain the mattress options in store.
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Posted 1 year ago
Good service, various products, try firmness easily, came back second time, and more in future
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Posted 1 year ago
Delivery was on time. Any delay I was informed by a phone call and the app. The mattress so far is comfortable , I am sleeping much better. I will definitely do business with you again as well as recommend you to others.
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Posted 1 year ago
We went to the Markham store and couldn’t be happier with the service we received. Thank you
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Posted 1 year ago
Very easy experience. Able to order online, use affirm for payment and then very prompt and friendly delivery.
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Posted 1 year ago
National Mattress Canada is rated 4.8 based on 14,246 reviews