National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,574 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 31st October 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 10 months ago

“The mattress is excellent but truthfully the two brothers that helped me (on 2 different days over the time I took to research my best options) were incredible and genuine. They answered all of my questions, understood my concerns and the investment on yourself and really helped my select what I believe was the best option for me price aside. I actually just lost my job unfortunately, but can literally rest easier knowing that this investment is out of the way and I'm very happy with it and I can focus on the next chapter. A++ service. Delivery guys were really kind, quick, considerate when brining the mattress upstairs and communicative about their ETA along the way.”

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Posted 10 months ago

“Th staff was really helpful and explained details about each mattress and all promotions on them. Will definitely recommend my friends to them.”

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Posted 10 months ago

“Value for money. Good so far.”

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Posted 10 months ago

“I am new to Canada so it was really hard to find what I wanted at a good price, thankfully it was black friday. I visited 10 different stores in Toronto, but in the end nothing could beat National Mattress price and quality. And their delivery service is one of the best I have seen since I relocated here. The salesperson who showed me the mattress personally came for delivery which was a nice surprise. I was moving in at my place on 1st December so I had to ask them to deliver it on that exact date and they did. And as for the rest of things in my house which I ordered from other places ( still waiting for them ). Really appriciated their promt & quality service. I finally could sleep on my own bed.”

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Posted 10 months ago

“Great product and excellent customer service”

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Posted 10 months ago

“National Mattress staff were knowledgeable, patient, and genuinely helpful. Their product selection is diverse, and the price-to-quality ratio is excellent.”

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Posted 10 months ago

“I’m very satisfied with my mattress from National Mattress. It’s nice and firm, which is exactly my preference. Delivery was fast, smooth, and on time. Overall a great experience. Would definitely recommend!”

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Posted 10 months ago

“Nice experience visiting the store in Scarborough. Staffs were really helpful. I purchased NM extra firm mattress and kept it open for 2 days to get completely inflated. First few days the firmness was very good however after a week I started feeling firmness reduced a lot and it feels like a medium firm mattress now.”

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Posted 10 months ago

“The lady there was so helpful, she knew what she was talking about, processed us quickly and we walked out with a super mattress. Thank you. Will definitely recommend you guys to anyone.”

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Posted 10 months ago

“nice price”

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Posted 10 months ago

“My husband and I first visited the Barrie location in October as we were shopping around for a new Mattress. We had shopped at a few other places and found everything super expensive. We came to National Mattress and everything was laid out and super easy to find all the information you needed. We left that day knowing exactly what we wanted. I cannot remember the young lady’s name that helped answer our hundreds of questions but she was amazing. Fast forward to December, our bedroom renovation is almost complete and we were ready to purchase our bedroom set. We went in and tested the mattress out one more time and left with our new bedroom set purchased and arriving the following week! Thanks for Alex for submitting the order and answering our last few questions! Excellent customer service by both associates!”

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Posted 10 months ago

“Mattress was though good but still have some backpain. Love the matttess its perfect for person who don’t like soft mattresses”

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Posted 10 months ago

“Good service at the store and prompt d see delivery”

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Posted 10 months ago

“Delivery fast, delivered next day after purchase.”

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Posted 10 months ago

“I was able to test the mattress in store which was helpful. The mattress was what I have been looking for and it came rolled up for easy transportation as I opted for pickup.”

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Posted 10 months ago

“The delivery process was stressful because it arrived a week later than advertised and the date kept changing so it was hard to plan for it. But now that I have my new bed I am very happy with it! Have only slept one night in it so far, it was soft and supportive. Would like more info on how to access the warranty if needed, since this mattress comes with a 15-yr one.”

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Posted 10 months ago

“The in store representative, Arnold, was incredibly knowledgeable and helped ease the stress of buying a new mattress. The selection in store was great and the prices were even better. After my first night of sleeping, back pain that I've had for a year has gone away, and I can happily say this is the best purchase I've made all year.”

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Posted 10 months ago

“Simple online ordering. Easy to find what you need. Smooth delivery on the dat of my choosing. Showed up at the time when they said they would. Delivery team was polite and efficient. No damage to packaging or property. Mattress and boxspring were as described. Very happy with my purchase.”

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Posted 10 months ago

“Guy was helpful was a new canadian but you could tell he is a good one really working on his English and very respectful when my wife and I went in to the store he was busy crazy busy but he managed to look after us keep a eye on everything well dealing when we were ready for him to ask some questions I just had to look at him and je was there same when we were ready to buy helped us out with some deals and up sold us some sheets with a discount 100% would recommend if your looking for a bed I went to the store in kitchener delt with the store only its how I like to do business”

National Mattress Canada 5 star review on 10th December 2025

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Posted 10 months ago

National Mattress Canada is rated 4.8 based on 18,574 reviews