National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,574 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 31st October 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a great experience at National Mattress. The staff were very helpful and professional!”

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Posted 10 months ago

“Arnold was a great help in assisting us during our mattress purchase, answering questions with honesty and providing valuable input. Delivery was quick and smooth.”

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Posted 10 months ago

“The customer service was good , but still didnt try and mattress not fully ready”

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Posted 10 months ago

“Sales representative was very knowledgeable and helpful.”

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Posted 10 months ago

“Service was great. I visited the store three times and dealt with 2 different people. Service was the same from both. Very helpful with providing useful information to make decision without any pressure to buy”

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Posted 10 months ago

“The best decision I ever made to but from them. The mattress quality is so good and the delivery was very smooth. I would highly recommend taking Extra frim mattress for anyone has a back pain issue. My back pain is gone.”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“Removing the old mattress to the curb side should be part of the free service .your delivery men even refused to place the new mattress on the bed. Delivery service need to be improved”

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Posted 10 months ago

“Staff at store were very helpful. Mattress is exactly what we needed.”

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Posted 10 months ago

“Excellent Quality and Great Delivery process. I ordered 13 inch sealy queen mattress which is so comfortable. There white glove delivery is awesomez”

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Posted 10 months ago

“Thank you National Mattress for making my sleep so much better! I loved my mattress purchase of 2024 so much so that I decided to purchase the same mattress for my spare room and now my guests can’t stop telling me how much they love sleeping over! Thank you Peter at the Steeles location for being so patient and so accommodating with my questions and mattress purchases! You are now my mattress go to store for all my sleep needs!”

National Mattress Canada 5 star review on 15th December 2025

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Posted 10 months ago

“Nice service, lots of variety and great unbearable prices.”

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Posted 10 months ago

“I recently purchased a mattress from National Mattress Outlet, and I am extremely pleased with the entire experience. From the moment I walked into the showroom, the staff was welcoming, knowledgeable, and patient. They took the time to understand my needs, explain different mattress options, and guide me toward the best choice without any pressure. The store had a wide range of mattresses at very competitive prices, making it easy to find something that fit both my comfort preferences and my budget. The purchase process was smooth and straightforward, with clear communication at every step. Delivery was arranged quickly, and the team arrived right on schedule. They handled the mattress with care and completed the setup efficiently. I appreciated their professionalism and attention to detail. Most importantly, the mattress itself is excellent quality. It is very comfortable and provides great support—exactly what I was hoping for. I have noticed a big improvement in my sleep since switching to this mattress. Overall, I am highly satisfied with National Mattress Outlet. Their customer service, product quality, and reasonable pricing truly stand out. I would confidently recommend them to family and friends. Thank you for a wonderful experience!”

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Posted 10 months ago

“Hi, I was supposed to receive my order on Dec. 5 and still have not. It is December 14 now.”

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Posted 10 months ago

“National Mattress provides a good customer experience. The staff are friendly, helpful, and take time to understand what customers need,Especially Jevon from the Markham branch. There is a wide selection of mattresses at different prices, making it easy to find something that fits your budget.”

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Posted 10 months ago

“Fast, efficient delivery. Love the mattress. Perfect firmness and perfect price point.”

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Posted 10 months ago

“Best mattress ever”

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Posted 10 months ago

“Just got it delivered today, the delivery was good and smooth. Will update my review once the mattress is ready to use”

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Posted 10 months ago

“Quick service, affordable rate,”

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Posted 10 months ago

“Its not often one buys a mattress, but this time was my second time purchasing another mattress from NM. Great price, great service!”

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Posted 10 months ago

National Mattress Canada is rated 4.8 based on 18,574 reviews