National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,574 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 31st October 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys that delivered were great except the took the original packaging. Mattress is a lot firmer than in the store. I am assuming it’s because it has been well used in the store. I’ll see how it goes.”

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Posted 10 months ago

“We just bought a mattress and some other great things from this store! Amazing staff, Connor and Eden. Eden was so knowledgeable, answered all our questions! Exceeded our expectations! We will surely be coming back. Loved the customer service. Eden and Connor - you guys rock! Awesome”

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Posted 10 months ago

“The box spring came to our door fairly quickly and they called me twice to ensure it was left in the right location as we weren't home at time of delivery. I was very impressed with this as many times our packages end up at somebody else's doorstep. It came in good shape and provides our mattress with the support it was missing. Thank you!”

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Posted 10 months ago

“Very easy to deal with.”

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Posted 10 months ago

“They're good and approachable.”

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Posted 10 months ago

“Purchased a NM double extra firm mattress. When we tested them at the warehouse, it felt very comfortable to sleep on. However, when we received the mattress, it felt like sleeping on cement. It’s super extra firm. I can only guess that with thousands of people trying the mattresses at the warehouse, it gets worn down or used up, so be aware of this.”

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Posted 10 months ago

“Very Comfortable mattress with full body posture support..”

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Posted 10 months ago

“I have purchased from them and they are one of the best!”

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Posted 10 months ago

“Very knowledgeable and helpful staff. Provided quick answers and made it easy to quickly find the best mattresses that suited our style and comfort. We'll definitely be going back to buy all our future mattresses from their store.”

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Posted 10 months ago

“Good selection, great prices”

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Posted 10 months ago

“Mattress is very good and firm and my daughter likes it. And the Arnold in customer service are very cooprative and help me to deliver the mattress at my home because I accidentally choose the curb side pick up.”

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Posted 10 months ago

“Very Good service !”

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Posted 10 months ago

“Pretty straight pricing system. Don’t need to negotiate”

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Posted 10 months ago

“My mattress was ordered on line and delivered in a timely manner. When removing from the truck my mattress was damaged. I was advised right away and told a replacement would follow. I received that one a few days latter. All good no complaints”

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Posted 10 months ago

“Very easy to purchase and delivery was flawless! Great experience ! I have multiple mattress and box spring from national mattress I definitely will purchase more items from them ! Thank you so much.”

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Posted 10 months ago

“The delivery was on time, prompt and done taking care of the product.”

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Posted 10 months ago

“Really impressed by the Quality of the bed. It exceeded my expectations. It really helped me in getting rid of my sore back issue after nap”

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Posted 10 months ago

“I went in on a Monday afternoon, sleeping on my amazing new mattress the very next night. I was concerned at first that a "discount" place wouldn't be the quality I wanted, but it was a great experience. I tried all the mattresses, the sales help were very helpful and knowledgeable and it was overall just an easy pleasant experience! And my dogs loce it too! 😁”

National Mattress Canada 5 star review on 16th December 2025

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Posted 10 months ago

“Livraison super rapide et facile. Après un mois d'utilisation, nous pouvons affirmer le matelas est vraiment très confortable ! Nous sommes ravis de notre achat et recommendons sans hésiter !”

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Posted 10 months ago

“Awesome!! Received our new mattress. Ordered 3 mattresses, very pleased with the service and the delivery!”

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Posted 10 months ago

National Mattress Canada is rated 4.8 based on 18,574 reviews