National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,564 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,564 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed a new bed for my slbing immediately, and I found National Mattress online. My mom barely speaks English, my little brother, and I weren't sure what to expect. Jevon was extremely helpful, friendly, kind, knowledgeable, deserves a raise, and made us feel welcomed. I love that you guys don't push sales. Jevon told us what was on sale, he made suggestions, but didn't push us on stuff. Which is why we ended up buying the boxspring as well”

Helpful Report

Posted 6 months ago

“They were very helpful in explaining the differences between mattresses, and identifying the best options in my price range - delivery was smooth, I’m sleeping well and happy with my purchase!”

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Posted 6 months ago

“Great prices. Great customer service and a return policy that can’t be beat!”

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Posted 6 months ago

“King split box spring I ordered was great and came quickly to our place in Toronto. Unfortunately the boxsprings were not the same height and were different (I had actually read this in another review, so I was expecting this), but I called the number with my order for help and they came and replaced it next day. Slightly annoying, but overall happy with the customer service and my product, and it didn't really impact us, so I would still recommend!”

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Posted 6 months ago

“Jun at National Mattress North York was a delight. We wandered in just wanting to understand options for a king bed, armed with preliminary knowledge, such as wanting a firm bed and also curious about latex mattresses. He was with us for about an hour, letting us test a variety of beds within our budget, and counselling us on the right mattress for us. We had to delay shipping a few times because our bed frame was late, and he was immediate over email helping us reschedule. The team that came in to deliver our mattress was speedy, courteous, and very informative about leaving it to fluff up for 8-10 hours before use. You guys are amazing, thank you so much!”

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Posted 6 months ago

“We really loved this purchase! The mattress arrived right on time and the delivery process was very smooth. The quality is excellent — very comfortable and exactly what we were expecting. We’re very satisfied and would definitely recommend it!”

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Posted 6 months ago

“We were served by a very pleasant and personable salesman called Pavan.He was very knowledgeable about the many product that he showed us and explained the differences between them.Always smiling with much positive energy.He is definitely a huge asset Tim national Mattress.Yes, we did purchase the set that suited our needs.Thanks Pavan.”

Helpful Report

Posted 6 months ago

“I have been really struggling to find a firm mattress and so many places are just doin the unfirm foam block. I realized I needed the extra firm. But still from very cheap worthless amazon mattress to trying an expnsive endy mattress. Returning them all for not being firm as they say. I’m glad theres a cheap local option with such a large variety of well made mattresses. So glad! I can tell this one will last its like a rock. Still having body pain but I am disabled and think I am just needing more movement now that spring is here”

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Posted 6 months ago

“All telephone interaction was exemplary and I received helpful information to be able to order a mattress by phone.”

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Posted 6 months ago

“The sales staff was knowledgable and promp to help. Delivery was next day and appropriate. The box spring we ordered was exactly as specified and is performing well.”

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Posted 6 months ago

“Fast delivery, very good deals . Helpful staff. Delivery people were very very polite.”

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Posted 6 months ago

“Purchased the queen chiroform Luxury hybrid mattress from the website. It was easy to use and place the order. Mattress arrived the very next day as promised. The delivery guy was great and helpful. The mattress is extremely comfortable albeit night two. It’s a little softer than expected but I’m okay with that.”

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Posted 6 months ago

“Great selection of mattresses, fixed price (no negotiating), sales people are non-commissioned, great return policy (free within 365 days), great communication for delivery. Can't ask for more. Excellent company - great to deal with.”

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Posted 6 months ago

“Sales staff we're friendly and knowledgeable. Good products at very competitive prices and I will recommend to others.”

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Posted 6 months ago

“We bought a full mattress for our son and so far it’s been great! It came conveniently packed, was very affordable and seems like wonderful quality! I’m happy I discovered this company. It felt good to support local!”

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Posted 6 months ago

“Absolutely great customer service from sales representatiion all the way to door delivery employees, thank you very much , if you need a mattress, National Mattress is the place to go .”

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Posted 6 months ago

“Highly recommend you check out the warehouse. Staff was really helpful.”

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Posted 6 months ago

“We shopped at their Markham location. It was huge and clean and the beds are well organized. The staff helped us find the mattress we were looking for and I liked the fact that they didn’t hover around us while we were browsing. They answered our questions well. They also made the purchase quick and straightforward. The delivery process was very quick and simple. The delivery team made sure to contact us before they dropped the mattress off. All in all, 100% excellent experience. We love our mattress so far! Just the right amount of firmness and full body support.”

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Posted 6 months ago

“Great service!”

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Posted 6 months ago

“Excellent selection of mattresses. Nicely organized from most to least expensive. Courteous knowledgeable sales staff that were not pushy and encouraged us to try as many mattresses as we wished. Free delivery was appreciated. The small charge for delivery to selected room in house was reasonable. The delivery people were on time and professional. Only negative was that our top choice was out of stock. But that can happen anywhere.”

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Posted 6 months ago

National Mattress Canada is rated 4.8 based on 18,564 reviews