National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,261 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th September 2026

1278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service!”

Helpful Report

Posted 5 months ago

“I had a fantastic experience at National Mattress. From the moment I walked in, I was greeted warmly and asked if I needed any assistance. Once I shared the specifics of the type of mattress I was looking for, the staff guided me around the store and showed me a great variety of options that matched my needs. What really stood out was how relaxed the whole experience felt—I was encouraged to take my time and try each mattress at my own pace, with absolutely no pressure to make a quick decision. It made the process so much more comfortable and enjoyable. Overall, a smooth, stress-free shopping experience. Highly recommend—definitely a 5-star visit!”

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Posted 5 months ago

“Nice and comfortable mattress with absolutely no strange off-gassing or smells. Arrived on time and in good condition.”

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Posted 5 months ago

“My experience was wonderful! Clean and organized store, It was a pleasure to spend around 1,5 hours there. Most importantly, I was lucky to be greeted by a wonderful store representative Manvir K. She was very nice, polite, and professional. Manvir was very knowledgeable and showed me many mattresses, explained the differences and answered all of my questions! I am very thankful!”

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Posted 5 months ago

“Easy and quick! Reasonably priced and delivery next day! I’m a returning customer”

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Posted 5 months ago

“Excellent! Just discovered them (thankfully), amazing customer service (real people answer the phone), timely delivery updates and was delivered within the window by courteous, professional delivery people, will never buy a matress anywhere else.”

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Posted 5 months ago

“Great service and good quality”

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Posted 5 months ago

“We had to move suddenly from a first room into an apartment with no furniture. I needed a bed and I wanted a mattress delivered as soon as possible. I got a great price on my queen size bed, and it was delivered in no time at all. Great communication.”

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Posted 5 months ago

“This was our third purchase and as usual I am very pleased with the service and the goods.”

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Posted 5 months ago

“Lack of professional delivery services. They charge you money to dropp off the package in appropriate place”

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Posted 5 months ago

“Great service,great price , great product from Jevon ,”

National Mattress Canada 5 star review on 26th March 2026

Helpful Report

Posted 5 months ago

“Fantastic customer service! I purchased online and despite saying earliest delivery was a few days later then we're able to accommodate me during the weekend”

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Posted 5 months ago

“The shop assistant explain the products, delivery process, and also membership perks very well.”

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Posted 5 months ago

“The mattress arrived perfectly on time, and my son loves it.maybe too much. It’s like a black hole every time he tries to study, he just gets sucked back into the pillows!”

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Posted 5 months ago

“Good communication, good bed, good price.”

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Posted 5 months ago

“We enjoyed our contact with your Salesperson, He gave great advice both with the mattress and a cooling cover. Thev delivery went vas promised onn the next day, a Sunday. We remain very comfortable and I hope we continue to have this level o comforort withn the passing of time.”

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Posted 5 months ago

“This is the third time I’ve purchased a mattress from these guys and I can’t imagine I would ever decide to use anyone else. Their customer service is just as impressive as their prices. I’ve requested changes to delivery times and delivery type (front door vs room of choice) after purchase and it’s been a seamless process. They’re very friendly and helpful and I can’t speak highly enough of my experience with them.”

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Posted 5 months ago

“Sales staff was great. Zero pressure and got us setup with a new mattress quickly.”

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Posted 5 months ago

“March 2026: I had an excellent experience at National Mattress Outlet in Markham, Ontario. Henry assisted me, and during my visit at the store and in subsequent interactions, he was unfailingly polite, patient and helpful. Delivery was on time as promised, although I would have preferred a little more flexibility on the delivery logistics. However, after several experiences in other stores, I have no hesitation at all in recommending National Mattress, Markham. Also, the mattress is excellent.”

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Posted 5 months ago

“Excellent customer service, Yamen was super at helping me find my daughter a perfect mattress✅ and they delivered it on time. Thank u”

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Posted 5 months ago

National Mattress Canada is rated 4.8 based on 18,261 reviews