National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,716 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,716 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 8th April 2026

Tabatha C

National Mattress Canada 5 star review on 7th April 2026

Alvaro P

Jonathan N

National Mattress Canada 5 star review on 6th April 2026

Olena S

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mattress was great. Amazing quality. Better than I expected. I will highly recommend this to my friends”

Helpful Report

Posted 5 months ago

“Solid mattresses, good comfort, and helpful staff. Delivery was on time and setup was smooth. The price is a bit high, but overall very pleased.”

Helpful Report

Posted 5 months ago

“Very comfortble, we bought 3 for all familly. Professional help at the store”

Helpful Report

Posted 5 months ago

“I recently purchased the Springwall Chiropractic® 14” Firm Euro Top Queen Mattress from National Mattress Canada, and it’s been a total game changer for my sleep. It offers the perfect mix of firm support and plush comfort, I wake up refreshed, without any back pain. The quality is exceptional, the cooling layers actually work, and delivery was quick and seamless. Paired with the waterproof protector, it feels like a five-star sleep upgrade. Easily one of the best investments I’ve made for my comfort and well-being.”

Helpful Report

Posted 5 months ago

“Just got a pillow from this place, the quality is great! Love it!”

Helpful Report

Posted 5 months ago

“Satisfied with the purchase. Delivery was delayed from Sunday to Tuesday. Delivery was fine.”

Helpful Report

Posted 5 months ago

“If you buy anything from National Mattress DO NOT PURCHASE ONLINE! The whole process was an absolute mess. Ordered on a Thursday, got an email confirmation that delivery was to be following Monday. Late Sunday afternoon I got an obsure email from a 3rd part company called GoBolt asking me to schedule a delivery, the next day (Monday) was not an option which seemed weird since both the confirmation email AND the online invoice stated it would be delivered Monday. Tried calling the phone number at National Outlet to see what was going on, it was during normal business hours on Sunday but no one answered. Sent emails to support, no response to any of them. This became a recurring theme Monday morning, we stayed at home thinking package may still be coming that day. Called National Mattress in the morning many many times, finally got someone on the phone. Said he would look into it, he was a store manager not in the online shipping department because apparently they are too busy fixing shipping messes to take more calls about shipping messes. To be fair to the guy who answered the phone he tried to help, however he seems to have arranged shipping for the next day, Tuesday, whitout even checking with us. We were not going to be home..... if someone had just called us back it would have been much much better..... Tuesday Morning, get an email, package is out for delivery, my wife stays home from work. 5:00 PM, still no package. 7:45 PM get an email saying that delivery has failed, won't be recieving today apparently. more calls, more email, no answers. Wednesday morning, mulitple phone calls before i get a live person on the phone. This person will contact delivery company and try and sort this out. They finally get GoBolt, the shipping company to call me. It should be noted that there is absolutely no way to contact GoBolt directly. GoBolt calls, assures me they can deliver Friday, i get a confirmation. Fingers crossed Friday afternoon, delivery guys got here, stuff was in disarray in the rental delivery truck so I made sure there was no damage to my package while one of the delivery guys proceeded to run all around my driveway and front of house doing a photo shoot of the delivery. Unprofessional and aggravating I was going to give National Mattress 1 star, but i have to give some credit to the 2 or 3 people that really tried to help me. The way phone calls and emails are handled is pretty poor. Their choice of delivery service definitely needs to be re evaluated. The products we actually bought seem to be ok, but its a foam mattress and low profile box spring so it's hard to screw that up. If you buy here, i highly recommend you pick up in store”

Helpful Report

Posted 5 months ago

“Received our new mattress yesterday all set up and very happy right from when we walked into the showroom. Connor looked out for us and answered all our questions. Great job done by all. Thanks again John and Kathy Blenkarn.”

Helpful Report

Posted 5 months ago

“Amazing mattresses at great prices. Would definitely recommend.”

Helpful Report

Posted 5 months ago

“The saleswoman was lovely and helpful. The selection was fantastic and we got great value for our money. We would definitely recommend this location to others.”

Helpful Report

Posted 5 months ago

“Staff very knowledgeable, great prices and fast delivery.”

Helpful Report

Posted 5 months ago

“The whole process went so smooth, mattress arrived in great time, it wasn’t in store but was next day, shipped free. Big thanks to Alex for the excellent customer service, kindness, directing to what I was looking for, informative, answering all my questions, and patience. Love the new mattress, look and feels great, just what I was looking for and at a fantastic price!”

Helpful Report

Posted 5 months ago

“Change policy swept me off my feet.... I'm impressed with everything.”

Helpful Report

Posted 5 months ago

“National review has great customer service, and best product with unbeatable value. It's our no.1 choice for mattress and bedding products.”

Helpful Report

Posted 5 months ago

“Used them a few times for my condos, 10/10 for value, price and comfort”

Helpful Report

Posted 5 months ago

“Wide range of mattresses! This is our second purchase and are more than satisfied with the quality.”

Helpful Report

Posted 5 months ago

“Comfortable mattress”

Helpful Report

Posted 5 months ago

“Just bought two mattresses here, and let’s just say my sleep quality upgraded from “toss and turn” to “don’t disturb—I’m in dreamland.” The staff were incredibly helpful, patient, and knew their stuff. If only all shopping experiences were this comfy!”

Helpful Report

Posted 6 months ago

“I dont like your seller. She made me feel like look down on me”

Helpful Report

Posted 6 months ago

“Jevon was great! So many options. Very friendly and fast. I would recommend greatly! - Basil”

Helpful Report

Posted 6 months ago

National Mattress Canada is rated 4.8 based on 16,716 reviews