Neff Reviews

"The Extractor Fan we purchased for our new kitchen through Wickes is like a huge TV screen rather than more discreet. I have never owned one before. After sometime I tried to clean it (please see photos) which is very awkward & time consuming. I use a stepladder to clean behind & stand backwards with my head inside to see what I\u2019m cleaning!"

"The Extractor Fan we purchased for our new kitchen through Wickes is like a huge TV screen rather than more discreet. I have never owned one before. After sometime I tried to clean it (please see photos) which is very awkward & time consuming. I use a stepladder to clean behind & stand backwards with my head inside to see what I\u2019m cleaning!"

"The Extractor Fan we purchased for our new kitchen through Wickes is like a huge TV screen rather than more discreet. I have never owned one before. After sometime I tried to clean it (please see photos) which is very awkward & time consuming. I use a stepladder to clean behind & stand backwards with my head inside to see what I\u2019m cleaning!"

"From day one of purchasing oven B47CR32N0B\/93 four years ago it frequently warns it needs cleaning despite the fact the oven is spotlessly clean. According to a NEFF engineer this is because the oven registers too many cooked roast meals. ABSOLUTE RUBBISH!! We are a two person family with below average oven usage (we have two Neff ovens - the other is a steam oven, which has not required a deep clean since it was purchased at the same time). At the time of purchasing the ovens we also purchased three other Neff appliances, and all appliances were manufactured in 3 different countries! I recently contacted customer services to explain the oven saga but the operator was only interested in selling a costly visit by an engineer, who would undoubtedly repeat what the other engineers have said!! ABSOLUTELY NO HELP WHATSOEVER! It is my view that the oven in question is faulty. Very wary of purchasing Neff in the future!"

"paid over \u00a3600 for built in kitchen Appliance and it failed after a year,they repaired it but it has failed AGAIN after 26 months and GUESS WHAT the item is out of Warranty!!! so NEFF want us to pay for the call out \u00a3120!!!!!!!\r\nNEVER NEVER NEVER NEFF !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"I purchased a Neff gas hob or \u00a3309 from Webbs of Cannock at the end of July 22. Due to delays in delivery of my kitchen unit 28 October 2022, the hob sat in its original packaging until our kitchen installers fitted it in October 2022. Our fitters noticed that the large burner enamel looked as though it had grit under it. I took a photo of this and sent it to Webb\u2019s who finally came back with \u201cas it was delivered over 45 days ago Neff will not do anything about it\u201d? I counted asking 1. what has the deliver date to do with the original quality of manufacture, 2.it had not been installed over 45 days before, 3. where does it state this in my purchase agreement and what is included I\u2019m my 12 month product warranty? Their response \u201c nothing we can do\u201d. So I went onto my account I set up in Neff Home (as I also bought a Neff oven) to send my complaint there. That was 5 weeks ago and I have nor received any response. Now the black on the burner caps are looking as though they are 10 years old"

"Do not buy NEFF. I have 2 Neff ovens thankfully one just didn\u2019t turn on with 7 visitors on Boxing Day apparently as I don\u2019t use my oven all the time that\u2019s why!!!!!! According to Mike in customer service \u00a3117 plus vat snd parts to fix"