NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,298 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 21st August 2025

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy sequins are falling off”

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Posted 2 years ago

We are so sorry to hear about this. We are glad to see our customer service team was able to provide you with a solution.

Posted 2 years ago

“IMG_3133.jpg”

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Posted 2 years ago

“My dress hasn’t arrived yet, cannot give a review”

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Posted 2 years ago

“Shipping cost”

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Posted 2 years ago

“Fggh”

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Posted 2 years ago

“I”

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Posted 2 years ago

“the employees were not very helpful.”

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Posted 2 years ago

We are very sorry to hear that you did not have a great experience with us. Please contact our customer service line to 212-594-3600 and we will do all we can to make it right!

Posted 2 years ago

“Greetings The dress arrived so late, I didn't get to wear it for my event and it didn't fit me anyway. so i would like to return it and get my refund please”

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Posted 2 years ago

We are so sorry to hear that your order did not meet your expectations. Your order did arrive within 10- 12 business days as stated on our website. We are glad to see our customer service team was able to provide you with a solution!

Posted 2 years ago

“ill leave comments when i recieve my order”

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Posted 2 years ago

“Very”

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Posted 2 years ago

“Average”

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Posted 2 years ago

“The dress was designed for someone with unhuman dimensions. The rib cage area was designed for a child and the chest area was designed for Dolly Parton. If I went any bigger in size to accomodate for my rib cage i would be swimming in the dress. I even ordered two different sizes hoping one would fit best. Was so excited that I thought I found the dress and now I am so extremely disappointed.”

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Posted 2 years ago

Melissa, we’re sorry to hear you weren’t happy with your NewYorkDress experience. Please reach out to our customer service team at 212-594-3600 or info@newyorkdress.com and we’ll see what we can do to help!

Posted 2 years ago

“I”

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Posted 2 years ago

“Bro”

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Posted 2 years ago

“It doesn't look the way it was l the picture”

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Posted 2 years ago

We are so sorry to hear that you were unsatisfied with your purchase. Please contact our customer service department so that we can find a solution for you!

Posted 2 years ago

“I want for Other sides more big”

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Posted 2 years ago

“Dress is pleaded and it's so wrinkled, it's an issue that cannot be fixed by steaming it or ironing jt”

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Posted 2 years ago

Hi Silvia, We're so sorry to hear the dress did not meet your expectations. We are pleased to see our customer service team was able to offer you a solution. Please let us know if there is anything else we can do to better assist you!

Posted 2 years ago

“????? ???? ?????? ??? ????? 5 ?????”

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Posted 2 years ago

“Too small”

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Posted 2 years ago

We are sorry to hear your order did not meet the expectations you were hoping for. Please contact our customer service department and we would be happy to come up with a solution for you!

Posted 2 years ago

“Very nice”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,298 reviews