NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.33

4.3 Rating 21,338 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 21st October 2025

471

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad quality will never shop here again”

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Posted 2 years ago

“Jb”

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Posted 2 years ago

“???”

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Posted 2 years ago

“Ccg”

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Posted 2 years ago

“Hby”

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Posted 2 years ago

“Hvvc”

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Posted 2 years ago

“Uhgv”

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Posted 2 years ago

“N/A”

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Posted 2 years ago

“Very hard to communicate with personnel”

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Posted 2 years ago

Dear valued customer, We are so sorry to hear you had a hard time communicating with us. If you tried reaching us on Monday September 4th we were closed for the national holiday. We are open and standing by to assist you. Please contact us to 212-594-3600 or email to info@newyorkdress.com or sign on to our live chat.

Posted 2 years ago

“…”

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Posted 2 years ago

“You suck”

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Posted 2 years ago

Melanie, we’re sorry to hear you weren’t happy with your NewYorkDress experience. Please reach out to our customer service team at 212-594-3600 or info@newyorkdress.com and we’ll see what we can do to help!

Posted 2 years ago

“Why i need to pay extra money for fedex it was normal delivery??”

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Posted 2 years ago

Hi Amal, Any order shipped outside of the U.S usually incurs customs fees. Unfortunately, this is our of our control as we do not have control of customs fees. If there is anything we can do to further assist you feel free to contact us to 212-594-3600.

Posted 2 years ago

“Okay”

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Posted 2 years ago

“None”

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Posted 2 years ago

“not a good customer service information”

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Posted 2 years ago

We’re sorry to hear you weren’t happy with your NewYorkDress experience. Please reach out to our customer service team at 212-594-3600 or info@newyorkdress.com and we’ll see what we can do to help!

Posted 2 years ago

“When there is a defected product the costumer service will not solve the problem neither treat you as a valuable client.”

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Posted 2 years ago

We are very sorry to hear you did not have a good experience with our customer service team. We are investigating this and hope to be able to provide you a solution to better your experience. We do see our team accepted a return for a refund. Please let us know if there is anything else we can do to better assist you.

Posted 2 years ago

“Small size”

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Posted 2 years ago

“Bad”

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Posted 2 years ago

We are sorry to hear your order did not meet your expectations. Customer satisfaction is very important to us and we would be happy to help find a solution. Please contact us via email info@newyorkdress.com, by phone 212-594-3600 or live chat.

Posted 2 years ago

“Yrhrh”

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Posted 2 years ago

“Bad service”

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Posted 2 years ago

We are so sorry to hear you are unsatisfied with your experience with us. If there is anything we can do to make it right please contact us to 212-594-3600.

Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,338 reviews